Review History for Verified Resident 769589

Aston City Springs


Updated Review

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Resident 769589

Verified Resident ā€¢ 2018 - 2020

11/19/2020

Overall experience is above average. If the management and the staff wear a bit more proactive in take your pride in the community that would be nice. I would recommend a comment to a friend with disclaimer about the issues that have not been resolved after a year and a half that Ive lived here.
    Manager

    11/22/2020

    Aston City Springs
    Verified Resident 769589, thank you for your kind review; we are happy to pass along your comments to the team here at Aston City Springs! We are always more than happy to assist you if anything else comes up. Take care!
    2 Previous Reviews

    Previous Review

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    Resident 769589

    Verified Resident ā€¢ 2018 - 2020

    5/17/2020

    The location of the community is the best aspect of it. The majority of the neighbors in general are fine although there are a few that I wish would move out soon. The parking situation is a mess and the rules change every other day.The parking situation is a mess and the rules change every other day. Unfortunately the biggest issue is with the new management and the staff and they always blame it on corporate and I never hear anything back from them nor the corporate office.
      Manager

      5/19/2020

      Aston City Springs
      We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 799-6622 or astoncityspringsmgr@greystar.com to discuss this further.

      Previous Review

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      Resident 546991

      Verified Resident ā€¢ 2018 - 2019

      7/22/2019

      Overall I have a positive experience here; however, if I pay for seven days per week of rent, I expect to have sanitary and safe living conditions seven days per week instead of five days per week. The neighbors are generally nice but it is a little noisy here.
        Manager

        10/3/2018

        Aston City Springs
        Thank you for your feedback. We will address the amenity cleanliness and we want to hear of any way we can improve your experience here. Thank you for choosing Aston as your place to call home.

        Review 51 out of 139

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