What are noise levels like at Linq at North Springs?

The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Linq at North Springs?

The community is rated 2.8/5 stars, signifying moderate satisfaction on average.

How safe is Linq at North Springs?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.3/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 2/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 8.5 days to their community reviews in the past year.

Ratings & Prices for Linq at North Springs, Sandy Springs, GA

Renter Ratings

Noise	N/A
Grounds	2.8
Safety	1
Office Staff	1.5
Maintenance	2
Neighborhood	3.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	4

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	8.5 days

Ratings & Reviews (11 Reviews)

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Bilyana_V • Resident • 2020

06/17/2020

Our story with Linq at North Springs started 3 1/2 months ago when we fell in love with the place while touring. Yeah, I cannot deny the common space seems beautiful, but don't get fooled. The very first day we moved in, I started vacuuming with… See More

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Linq at North Springs Manager

06/25/2020

Bilyana, thank you for voicing your concerns! We greatly apologize for the recent incident that occurred in our parking garage. We share your concern about this incident and are fully cooperating with local authorities. We have turned over all camera footage to them in hopes they can identify the people who committed these acts. Our team has since begun adding security measures to further ensure our residents' comfort here. We do have a security team as well as a dedicated officer doing patrols throughout our community. If you have any additional feedback to discuss regarding your comfort level, please give our team a call directly. We'd be happy to assist with the remainder of your concerns as well, thank you.

Resident • 2020

06/17/2020

i moved in in october 2019 and i really like it. but a few days ago we were hit with 60 car break ins and that is a huge issue for me. we have no gates or security patrol so essentially our parking garage is free… See More

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Linq at North Springs Manager

06/25/2020

Hi there! Thank you for bringing your concerns to our attention. We understand your concern in regard to security at our community! Our team apologizes for the recent incident with our parking garage. We can assure you that our residents' comfort is a high priority for us, so please know that we have since added high-security measures at our community. This includes patrols by a security team as well as a dedicated offer. Our team has been a miscommunication with the local authorities regarding this incident and we will continue to update our residents via notices. We truly hope that you will continue your stay, so please reach out if you have any further concerns. We'd be more than happy to assist you, thank you!

Resident • 2020

06/17/2020

Car breaks in are a constant issue. Management is lazy and hasn't done anything to address our safety concerns. Dog crap everywhere and noisy neighbors. The reason the reviews on google seem good is because reviewers get compensated to write reviews by the apartment points program.… See More

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Linq at North Springs Manager

06/25/2020

We appreciate you for bringing your concerns to our attention! Please know that our team is working directly with the local authorities regarding the recent situation with our parking garage. We're dedicated to providing a comfortable home for all of our residents, so we will be taking extra precautions going forward in regard to security. These additions include patrols by a security team and a dedicated officer. We'd be happy to discuss your concerns with you further, so please reach out to our team at your earliest convenience. Thank you!

Resident • 2018 - 2020

06/15/2020

I've lived at Linq North Springs for almost 2 years. During this time my car has been broken into twice within a year. Parked directly next to the resident doors, under a camera. This continues to happen because there is no security provided nor is there… See More

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Linq at North Springs Manager

06/25/2020

Thank you for taking the time to bring these concerns to our attention! We can absolutely assure you that our residents' comfort is a top priority for our team here. We do apologize for the recent incident that occurred in our parking garage, however, our team has since added high-security measures to further ensure our residents' comfort at our community. We have been in communication with all residents that were involved in this incident, so please reach out to us directly if you'd like to further discuss the situation. These added measures include patrols by a security team and a dedicated officer. We are in the process of cooperating with the local authorities as well. We'd like to address your other concerns with you directly, so please contact our leasing office when you have a moment. It'd be a pleasure assisting you further, thank you.

Resident • 2020

03/27/2020

Fire alarms constantly go off in the middle of the night, ceiling fans inside units below emanate from the floor making the entire bedroom hum and vibrate making it extremely difficult to sleep, mail is denied at times when signature is needed due to no one… See More

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Resident • 2018 - 2019

06/02/2019

Writing this is difficult for me because I like the area that I live and the overall appearance of the community but living experience is much more than a place looking nice. What made me decide to write this is because I have seen response from… See More

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Linq at North Springs Manager

06/06/2019

We appreciate the constructive feedback and hope there's still time to improve things for you. We're happy to address your concerns, as well. With regard to the parking gate, a gate was not incorporated in the original building design, but we will certainly pass along your recommendation. And while courtesy patrol doesn't monitor the gate area round-the-clock, please know you can always reach out to our team with any concerns, and we encourage residents to alert the authorities, if necessary. Of note, a Sandy Springs Police officer resides in the building and residents can reach out to the officer by calling the main office number. Our community aims to be equally friendly to pet-owning residents as well as non-pet-owners, and we apologize if you've experienced anything otherwise. We do have a doggy DNA program that allows us to track who does not pick up after their pets, and we address it on an individual basis. The same goes for any noise complaints -- while regular apartment noise is to be expected, we're happy to investigate anything that transcends that threshold. We regret any negative interactions you've had with any of our team members, and we'd welcome the opportunity to talk through any specifics and properly address the matter. Lastly, please know that we aim to respond to all reviews in a thorough manner and intend to reach out to the residents directly, but oftentimes reviews are posted under aliases, so we have no means to do so. However, regardless of name, we treat all reviews as if it is an active resident posting. We hope this helps and look forward to hearing from you. Thank you, Paul M. Alexan North Station.

redrobin27 436953 • vrp • 2018 - 2019

03/18/2019

Pros: Very close to the North Springs MARTA station, so if you travel a lot or work within walking distance of a train station, it's very convenient for commuting. The floor plans seem spacious and generally well-designed. If you work from home or just need dedicated… See More

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Linq at North Springs Manager

03/19/2019

Hey there, redrobin27. Thanks for taking the time to provide your feedback, both positive and negative. Naturally, we want your entire experience to tilt to the positive side, and we'd welcome the opportunity to speak with you in person and address any and all concerns. To touch on a few of them here: Please report any dog-related noise complaints to our courtesy officer so we can contact the home and address it. With regard to entering homes, we give at least 24 hours of notice, and we apologize for the recent frequency. This was due to city mandatory fire and dryer-vent inspections and a separate city inspection to ensure we are in compliance. We'd also be happy to replace your weather stripping if you submit a service request, and for any bug- or pest-related concerns, Arrow Pest Control visits the community every Friday, let us know and we can put you down for them to treat should you have any unwelcome pests. Lastly, circuit breakers are designed to carry only so much load per code, but please alert us if you're experiencing consistent issues and we'll have installing electrician take a look and correct the issue. We hope this helps, and please reach out with any questions. Thank you -- Paul M., Alexan North Station.

Resident • 2019

02/16/2019

Not wheelchair friendly. I'm surprised they haven't received a complaint yet. The second floor entry point door is rickity despite multiple complaints. Why bother making a ramp if the door is too heavy for someone in a wheelchair to access? My good friend is in a… See More

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Linq at North Springs Manager

02/20/2019

We apologize for the negative experience and would be happy to meet in person to talk through any and all concerns. Your experience here is important to us and we want to make sure it's a good one. To clarify, our community is wheelchair accessible with entrances on every level. Indeed, the second-floor door had been a bit tight due to wear and tear, however our team was able to restore regular access several weeks back. That being said, we ask residents to alert our team if any of the wheelchair-friendly areas need attention. With regard to smoking, we ask that residents and team members exit the building to do so. We hope this helps, and we'd welcome the opportunity to answer any questions you might have. Thank you -- Paul M., Alexan North Station.

Resident • 2018

10/25/2018

The BEST place to live! Great amenities, fun social events, peace and quiet, convenient safe location, best of all - management team is phenomenal! After toured dozen apartments, we moved into Alexan North Station for the location and amenities. We has being here for 6 months,… See More

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Linq at North Springs Manager

10/26/2018

Hello Yao - Thank you so much for the review! We are glad to hear that you are enjoying your home, the experience, and the community!! We will continue to do our best to make every effort to take care of you and all our other residents! Please let us know if there is anything we can do to help or if you need anything! Regards, Management Team.

Prospective Resident • Visited 2018

10/17/2018

Terrible! Just downright bad ENERGY and dry as toast vibes from the half dead staff. They actually seemed disappointed when we arrived. The guy failed to mention specials until I asked. He also seemed as if we were bothering him by even being there. All answers… See More

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Linq at North Springs Manager

10/18/2018

Hello - Thank you for taking the time to write a review in regard to your experience. I am sorry to hear that your tour experience was less than outstanding causing you to leave with a less than favorable opinion! We understand that looking for a new apartment home is an important, stressful, time consuming process as this is where you are going to be living for a while and somewhere that you would like to call home! At Alexan North Station we do hold ourselves to the highest standard of building a community where everyone is welcomed, where we make every effort to address any concerns you may have, and take the time to find out what really matters to you in your new home and environment. We would like to invite you back in to discuss your interaction with the management team, detail the amazing move in specials, show you around our outstanding amenities, as well as our apartment homes, and help you find your new home here at Alexan North Station! We do have a comedy night coming up in our club house this Friday for our residents and we would love if you came back to meet some of the neighbors, enjoy a beverage, and the entertainment! If you are interested please let us know! Let us show you amazing customer service! Warm Regards. Alexan North Station Management.

Prospective Resident • Visited 2018

07/22/2018

Toured with the girl that sits at the front desk but she was so terrible I don't even remember her name. She didn't seem too keen on customer service and was more receptive to everyone else but us. She barely spoke to people on property unless… See More

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Linq at North Springs Manager

08/25/2018

Hello! Thank you very much for taking the time to write a review about your recent experience! We understand that looking for a new home is an important process time consuming process as this is where you are going to be living for a while! Thank you for sharing your experience with our brand new leasing professional who just started with us. Being that she is also new to the community, we will use this experience a building block in her growth in her position! At Alexan North Station we do hold ourselves to the highest standard of building a community where everyone is welcomed. We would like to invite you back in to discuss your interaction, show you around our community, as well as our amazing apartment homes, and help you find your new home here at Alexan North Station! Let us show you amazing customer service! Warm Regards. Alexan North Station Management.

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Updated Review

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Linq at North Springs

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsC-

Review CountB

Manager's Review EngagementA+

Manager's Review Reply TimeA-

Ratings & Reviews (11 Reviews)

Noise

Maintenance

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Safety

Grounds

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Linq at North Springs Manager

Noise

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Linq at North Springs Manager

Noise

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Linq at North Springs Manager

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Linq at North Springs Manager

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Linq at North Springs Manager

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Linq at North Springs Manager

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Linq at North Springs Manager

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Linq at North Springs Manager

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Linq at North Springs Manager

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Renter Ratings

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