Review History for anonymous

MAA Hammocks


Updated Review

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anonymous

Resident 2017 - 2020

9/15/2020

Lease Termination: I had to pay a $2,808 lease termination fee. I purchased a home and it was nearly impossible to time that up with my lease ending. I was told if I found someone to sub-lease my unit, I would only have to pay a $350 tenant transfer fee. The office staff was fully aware I was working hard to find someone, and I did. However, when they person went to complete the application to take over, they then told me they already found someone themselves to pre-lease it. I STILL had to pay the huge lease term fee. Win win for them, and I have to suffer. They are double dipping and it was extremely unethical. Kate, Unit 107
    Manager

    9/17/2020

    Colonial Grand at Hammocks
    We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.
    1 Previous Review

    Previous Review

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    Resident 308275

    Verified Resident 2017

    8/2/2017

    Love the community! My apartment feels very "homey". The staff is amazing, they are extremely helpful and personable. I also love the size of my 2 bedroom apartment, plenty of space. It is also in a great location
      Manager

      2/7/2017

      Colonial Grand at Hammocks
      Thank you for the kind words about Colonial Grand at Hammocks! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.

      Review 92 out of 358

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