Review History for Verified Resident 465876

Legends at Chatham


Updated Review

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Resident 465876

Verified Resident 2017 - 2019

9/25/2019

I've watched management turn over like a revolving door as well as maintenance personnel. Something is very wrong! I gave a VERY rude and inconsiderate upstairs neighbor who has been addressed In writing by the office, in person at the office, in a 3 way meeting at the office and a face to face between her and I to NO AVAIL. She is impossible to living under and I look forward to moving in less than 3 weeks because of her and other reasons. I feel sorry for the new renters of this apartment. Also, the dog stations run out of bags and are not emptied often enough something filling to the top before having to remind the office to have them emptied, especially the Dog Park one....which is the most used one needing bags and emptying. There are STILL dog owners who do not pick up after their dogs! No one from the office goes around to the entire complex daily to check things out for themselves like the Manager used to when I very first moved in. This really is NOT a secure complex because anyone can get around the gates by walking as well as from Chatham Pkwy. where there are NO barriers. There are always new people in the office so you never know who you're going to find in there. The Managers come and go by the hour seemingly and there seems to be a "click" at all times...?.them against the rest no matter who it is. It makes for a very uncomfortable and unprofessional atmosphere....it borders on MEAN and is totally UNPROFESSIONAL making for very uncomfortable office visits!!
    Manager

    9/25/2019

    Legends at Chatham
    Dear Resident, I'm truly sorry that your stay with us has not been as you expected. I may not be able to address directly some of the issues that you express, as I am the new property manager with the Legends at Chatham. I have work for the management company for almost 11 years and can assure you that our goal has always been to discuss any concerns and hope to resolve them to your satisfaction. I hope you will give me the opportunity to meet with you and be of assistance. The reviews received from Apartment Ratings are anonymous, so I am unable to reach out to you directly. If you don't mind giving me a call at our leasing office, I would sincerely appreciate a few minutes of your time. Thank you so much and I look forward to hearing from you. Sandy Property Manager
    1 Previous Review

    Previous Review

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    bmackay46

    Resident 2017 - 2018

    1/12/2018

    I've had a few issues with noisy neighbors since moving here in July of 2016 that have always been addressed in a timely fashion by the friendly and professional office staff. The pool and area is lovely and well maintained. The complex is only 3 years old. The maintenance man, Anthony, is GREAT, always with a smile on his face and friendly taking care of whatever problem there might be immediately upon getting the work order. It's a perfect location to just about everything being just 4.5 miles from beautiful historic downtown and about the same to two Malls and movie theaters as well as the highway to Macon and 95 just three lights away and to the airport which is only 12 miles from here as well as the Tanger Outlet stores and every conceivable restaurant you can imagine. Couldn't ask for a better location. All in all I'm quite happy here.
      Manager

      3/9/2018

      Legends at Chatham
      We thank you for your review, as we value our Residents feedback! We are glad that we were able to help with your issues with noisy neighbors, as we strive hard at maintaining a high level of Resident satisfaction here in our Community! Thank you for the wonderful comments about your Community! Please do not hesitate to reach out to us, should you have any questions or concerns. Again, thank you for choosing Legends at Chatham as your home! Respectfully, Erin Davis Property Manager

      Review 58 out of 101

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      Legends at Chatham

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