Review History for anonymous

The Mark at Chatham


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anonymous

Resident 2021 - 2023

6/15/2023

Be careful!!!!!!!! Be careful!!!!!! that you may not get your deposit.

Be careful!!!!!!!! Be careful!!!!!! that you may not get a deposit when you leave. Even let you pay more money. The reason is not the cost of consumption. It's a groundless late fee!!!!!!! My roommate and I moved out on time on May 31st, 2023, having dutifully communicated our move-out plans to the staff in advence 2 mouths. According to Georgia law, our deposit should be used to cover any reasonable expenses outside the time of the housing contract. However, due to the negligence of the employees, the rent of the apartment was extra a week (June 1 to 7). Although we have vacated the property and handed over the key on May 31st, we were told that we would charge this fee. And you have to pay the late fee. Unfortunately, the final account statement we received not only failed to apply our deposit in this manner, but also included a late fee of $175, claiming we had not paid rent for the grace period (which, as noted, should have been covered by our deposit). Even after clarifying this issue, the discrepancy remained unaddressed, leaving us with an outstanding balance instead of the expected refund. Adding insult to injury, the management resorted to threats about damaging our credit score if we didn't comply with their incorrect charges. Such intimidation tactics are unacceptable and unprofessional, especially given that we have disputed the charges in good faith.

    Review 1 out of 2

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    The Mark at Chatham

    April 2024

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