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Viera at Whitemarsh Apartments

 
 
 
 
 
 

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frankotto12
Resident · 2008 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/02/2009
I came to thes apartments in Marck 2008. The old owners aimco screwed me from day one. They lied to me from day one. They also tricked me into signing the renewal. I sent a letter to them with required repairs and they agreed to do the repairs. One of the repairs I wanted was the kitchen countertop. Minutes prior to signing the renewal of the lease,the management came to my apartment and agreed to replace the countertop. The very moment I signed the lease, the manager came in and said "I wouldn't do the countertop repair as they are going to spray it with paint. I was very upset. Then the new managment took over and resolved this issue and others I had. They replaced the countertop and the sink! I was even given a $20 reduction in my rent for the remainder of my lease! I also got a $20 credit back to the day I signed the renewal lease. This was an immediate $120 credit (as I had already paid 6 months of this lease). I can not say enough about the new owners who are Resource Residential. They have also poured ten's of thousands of DOLLARS into this complex since they took ownership with no sign of stopping! Each and every day there is ongoing work to improve the property and the apartments! The property and apartments were already in good shape, however they obviously intend on making this the best complex in georgia. The parking si excellent. I rarely hear anything out of my neighbors. (very Quiet) The grouns are beautiful and the staff is extremly helpful and nice. Ben is the best, his manner is pleasant and he will bend over backwords to help you in any way he can! In my opinion this is without a doubt the best apartments on the island! Sincerely, Frank R.
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