Avonlea Square

I am quite shocked to see this review as I am very familiar with this particular situation even though it is anonymous. In our last conversation I had requested that you bring information to our office for review and never heard anything back from you. We have a great maintenance team and it is not our practice to let maintenance issues go without repair. Especially when these items would have resulted in direct damage to our property. One of the things we pride ourselves on is the maintenance of our communities and keeping them clean. We also do our best to be sure we are delivering a high level of customer service. We did offer an option to leave because we felt we were at a road block and the last thing we wanted was for you to be unhappy and feeling stuck. If you are still dissatisfied I encourage you to schedule a time for us to meet in person and see what we can do to get this resolved. You can reach me at [email protected] Sincerely, Andrea

Wow! I am quite shocked to hear this review. Our team works very hard to provide a very high level of service to all of our residents. So much so that we do annual reviews, check in with residents on work order completion, do random follow up throughout the year, and asking how things are going anytime we see a resident. To me this sounds like you never reached out to our office and attempted to let us know your concerns. If you are still a resident I encourage you to contact me to schedule a meeting so we can work this out and move forward in a positive direction. You can reach me at 770-803-3000 or [email protected] Sincerely, Andrea

We are so happy that you continue to call our community home and would recommend it to your friends and family. Did you know we offer resident referrals if you refer someone and they move in? Please contact the office for details. Thank you again for being a valued member of our community and please let us know if there is anything we can do to help.

Thank you so much for your kind words. We definitely have some large open floor plans with multiple option in each type to fit a variety of needs. I am so happy that our team has been able to deliver a high level of service and we will continue to work towards meeting or exceeding your needs. Please feel free to contact us if there is ever anything you need.

Thank you for being a loyal resident and I am happy to hear you are enjoying your living experience. I agree that the location is convenient to so much in Atlanta. Especially the new Braves Stadium. Our team will work hard to continue meeting your needs and if you need anything please call our office.

Thank you for sharing your thoughts on our community. I am happy to hear that you are enjoying your living experience here. I'm sorry to hear that you have had trouble with the gym remotes. I would like to get this corrected. Please contact me at 770-803-3000 or [email protected] so I can get this corrected for you. Sincerely, Andrea

Thank you for sharing your thoughts on Avonlea Square. Our team works hard to provide a great place for you to call home. I am happy to hear that it sounds we are meeting your needs. If there is ever anything we can do please contact our office.

I am so happy to hear that you are having such a positive experience living in our community. Our team works hard to make your living experience as comfortable as we can. I hope you have been able to enjoy not only the wonderful activities around our community, but also some of our great community events. If there is ever anything you need please don't hesitate to contact the office.

Thank you for your wonderful comments on our staff. I will be sure to share this news with our team. I am sorry to hear that you are experiencing a drop in service and issues with your neighbor. I would love the opportunity to meet with you and see if we can get these problems resolved. Please contact me directly at 770-803-3000 or [email protected]

Thank you for your kind words. I am so happy to hear you are enjoying your living experience here at Avonlea Square. We will continue to work hard to deliver the level of service you have come to expect. If our team can do anything to help please give our office a call.

I am so happy to hear that your experience here has been so good. I know our entire staff strives to deliver a high level of service and I'm happy to hear that is what you have received. Please feel free to contact our office if there is anything we can do to help. Andrea - Community Manager

I am so happy to hear that this has been your best apartment experience. Our entire team strives to deliver the highest level of service possible. I will be sure to share your comments. Please contact our office if there is anything we can do to help. Andrea - Community Manager

I am so happy to hear that we have been able to deliver a positive first apartment experience for you. Thank you for recommending our community. Did you know we have a referral program for our residents? Contact the office for more details. Thank you again for calling Avonlea Square home and please let us know if there is anything our team can do to help. Andrea - Community Manager

I am happy to hear that you are enjoying your experience here at Avonlea Square. We are definitely a pet friendly community with our pet park and pet spa. Our location is definitely another plus. Thank you again for taking some time to share your experience. Andrea - Community Manager

Thank you for your review. Please contact the office if there is anything our team can do to help. Andrea - Community Manager

Thank you for sharing the things you love about our community. We definitely have some amazing amenities and spacious apartments. Please call the office if there is anything our team can do to help. Andrea - Community Manager

I am so happy to hear that you feel your living experience here at Avonlea Square is the equivalent of being at a resort! Our entire team works very hard to deliver the best experience possible. We will continue to deliver the service you have come to expect and are here if there is anything you need. Thank you again for your kind words. Andrea - Community Manager

Thank you for sharing your experience and I am very happy to hear that you will be renewing your lease. Please let us know if there is anything we can do to help. Thank you again! Andrea - Community Manager

I am happy to hear that you have been enjoying your experience at our community. Our team will continue to work hard to deliver the level of service and cleanliness you have come to expect. If there is every anything our team can do to help please feel free to contact the office. We are happy to help in any way we can. Thank you again for recommending our community. Andrea - Community Manager

I am so happy to hear that overall you are having a great experience living at our community. I am sorry to hear that you have had a few issues with noise from the neighbors. Please contact me at 770-803-3000 or [email protected] so we can discuss this in detail and see if I can help get this resolved for you. Thank you again for spotlighting our staff and the wonderful amenities we have onsite. I hope you continue to call our community home for many years. Andrea - Community Manager

Thank you so much for your kind review. I am happy to hear that you are enjoying your home at Avonlea Square so much! I appreciate that you would recommend our community. Did you know that we offer resident referrals if you refer a friend and they move in? Please feel free to contact the office to get more details on our referral program. Thank you again! Andrea - Community Manager

Yay! I am so happy to hear that you are loving your apartment home. Thank you for sharing your thoughts on a few of our amenities. I think resort living is a great explanation of our common areas. If there is ever anything our team can do to help please feel free to give us a call. Thank you again! Andrea - Community Manager

I am so happy to hear that you saw all that we had to offer our residents and decided to move in. I hope that you have been having a great experience so far and decide to call our community home for many years. Please feel free to contact the office if there is anything our team can do to help. Andrea - Community Manager

Thank you for your kind words and recommendation. Please contact our office if there is anything we can do to help! Andrea - Community Manager

I am so happy to hear that we are able to meet and exceed your expectations. Our team is constantly striving to improve wherever we can. While we don't have a tennis court onsite we are just minutes from Tolleson Park that has tennis courts as well as other recreational facilities. Please don't hesitate to contact our office if there is anything we can do to help. Thank you again for sharing your experience. Andrea - Community Manager