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Cortland at the Village

2085 Lake Park Drive

Smyrna, GA 30080

 
 
 
 
 
 

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Bmarshall28 • Resident 2017 - 2019 Not Recommended
Reviewed 02/15/2019
WARNING: I was a resident with The Village at Lake Park for 15 months. Probably the worst place I could have chosen for my family and I. When I first moved in December 2017 I was told for sure that the construction of the exterior of the apartments would be completed no later than February of 2018. It is now February 2019 and it still looks the same. The Parking lot is always over packed. I had molding in my home with 2 infants and was told that it would be fixed but NEVER was. They asked for an additional $300 dollars for rent which is absurd! My husband's car was damaged by the workers supposedly fixing the building. He went to management and still to this day no one has helped him with the claim of his damaged property. Before you leave the apartments they want it professionally cleaned. I do not recommend these apartments to anyone! Horrible place to live PROS: *activities for the community often *24 hour gym *Walking trail *New appliances CONS: *Construction Zone *Ridiculous upcharge on rent each year *insensitive staff *Mold
(Resident photo)(Resident photo)
Cortland at the Village Manager02/19/2019

Dear Brianna, We are truly sorry that your experience with us here at The Village was not great. Our focus is to ensure our residents have the best living experience here at The Village and anything less than that is unacceptable. I would love to talk with you more about your experience, see where we can learn and improve our community, and more importantly discuss the issue with the car during the construction.I can be reached at [email protected] or via phone at (770) 805-1717. Again, I want to apologize and look forward to hearing from you. Alex M - City Manager

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Cortland at the Village

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