BE SURE THAT YOU READ EVERY LINE OF YOUR LEASE AND THAT YOU SET REMINDERS TO PROVIDE WRITTEN NOTICE. There have been several incidents that have occurred at my time here at Village at Lake Park. First and foremost, the staff doesn't care about noise or violation requests. The neighbors above my apartment have been smoking weed since the day I moved in. Everyday, I walk into my apartment to the aroma of marijuana. After several requests by several of the neighbors in the complex, the office sends out an email that says "Marijuana is a banned substance in our community. Please refrain from using it or action will be taken." Do you want to know what the only action that has been taken? The neighbors have taken action by smoking more potent weed. The second problem arises with the noise. All of the walls of the apartments are paper thin. The final issue has been with the leasing office. Just make sure that anything that you say inside the walls of the office is either recorded or in writing. If you go in there and say that you want to terminate your lease, just make sure you write that down or paint it on the walls or something because if not they will charge you for 1-2 months rent.
Cortland at the Village Manager06/20/2019
Hello, Thank you for taking the time to leave us your feedback. We are disappointed to hear that you have not been happy at The Village, but wanted to thank you for working with us to resolve this situation. All of our leases that residents are required to sign include language around a 60 day notice to vacate. This gives us ample time to clean, prepare, and lease back out the home to a new resident. We also notify our residents when their renewal time is coming close so that they can give a 60 day notice to vacate. If you see residents or guests in our community using illicit substances, please report this behavior to both our courtesy patrol and the local police department. They will be best suited to resolve this. If you need anything else or have further questions, please feel free to reach out to us at [email protected] or by stopping by the office. -Your Village at Lake Park Team