Elevate West Village
#13,106 #16 #844

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Elevate West Village

4520 Pine St, Smyrna, GA 30080
(18 Reviews)
$1,455 - $4,225/mo
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Floor Plans & Pricing

Studio

S1

Studio, 1 Bath | 660 sq. ft.

$1,455 - $3,093

4 Available Units

See Floor Plan Details

1 Bedroom

A3

1 Bed, 1 Bath | 808 sq. ft.

$1,721 - $4,131

6 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 764 sq. ft.

$1,715 - $3,282

5 Available Units

See Floor Plan Details

A4

1 Bed, 1 Bath | 921 sq. ft.

$1,930 - $3,629

4 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 756 sq. ft.

$1,735 - $3,403

3 Available Units

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 1,080 sq. ft.

$2,174 - $3,879

1 Available Unit

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,089 sq. ft.

$2,308 - $4,092

1 Available Unit

See Floor Plan Details

B5

2 Beds, 2 Baths | 1,188 sq. ft.

$2,340 - $3,963

1 Available Unit

See Floor Plan Details

B8

2 Beds, 2 Baths | 1,467 sq. ft.

$2,560 - $4,225

1 Available Unit

See Floor Plan Details

B6

2 Beds, 2 Baths | 1,221 sq. ft.

Not Available

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,136 sq. ft.

Not Available

See Floor Plan Details

B7

2 Beds, 2 Baths | 1,284 sq. ft.

Not Available

See Floor Plan Details

B1

2 Beds, 2 Baths | 1,075 sq. ft.

Not Available

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,484 sq. ft.

Not Available

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C-
C-

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

2.0

Safety

2.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

2.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

B

Average time to respond to reviews

10 days

View Community Timeline
View Community Timeline

Elevate West Village Reviews

(18)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2023

7/5/2023

Issue after issue

moved into Elevate West Village on Monday, July 3rd. Prior to my move in, leasing agent, Irina emailed me Thursday, June 29 asking to push my move in time from 8:30 to 12:00pm. She also asked me to bring a cashiers check for $1,304 which… See More >
    Manager

    7/15/2023

    Elevate West Village
    We strive to create an ideal living experience at every turn, and we are sorry to receive your comments. We are so sorry for your move-in experience. What you described in your review differs from how we typically operate, so we would like to gather additional details on your situation. When it is convenient for you, please get in touch with us directly at elevate@windsorcommunities.com. We appreciate your time and look forward to turning your experience around as quickly as possible.
    Review Author Icon

    Stephon_C

    Resident 2022

    9/1/2022

    Great Experience!

    I went to view an apartment on a Thursday. I told Irina & Ashley my budget, my expectated move in date, and everything I needed. They didn’t hesitate to get me what I wanted! Irina and Ashley both worked so diligently to get me the… See More >
      Manager

      9/7/2022

      Elevate West Village
      Stephon, thank you for taking the time to provide a review of our community! We realize you have many choices when selecting an apartment home, and we are pleased you have chosen us. Your acknowledgment of our hardworking and committed team, especially Irina and Ashley, is greatly appreciated, and we look forward to sharing it with them. Please let us know if there is anything we can do for you as you continue settling in.
      Review Author Icon

      Mayllil_E

      prospectiveVisited 2022

      8/5/2022

      Ashley was great!

      I toured Elevate at West Village on Tuesday. Ashley was the one helping us and she helped us find our next home. She was very knowledgeable and helpful. The rest of the office staff was also very friendly. Great place and great staff.

        Manager

        8/9/2022

        Elevate West Village
        Greetings! Thank you for considering our apartment community as a place to call home. We are pleased to hear Ashley provided you with such outstanding customer service and that you found her knowledgeable about all we offer. Please let us know if we can answer any questions or if you need additional information.
        Review Author Icon

        Ashleyt00

        Resident 2022

        7/21/2022

        Very helpful and friendly staff

        The number one thing I see as a complaint in most apartment reviews is the staff. Totally not the case here! they’re responsive, professional and friendly. I especially appreciate the help of Ashley who answered all my questions and emails . I had some issues… See More >
          Manager

          7/23/2022

          Elevate West Village
          We are delighted to hear Ashley made such a good impression on you! We work hard to provide prompt and friendly service, and it means a lot to have earned your 5-star recommendation. Please continue to reach out when you need us.
          Review Author Icon

          anonymous

          prospectiveVisited 2022

          7/21/2022

          Beautiful Property

          Beautiful property! The gym and pool are super nice! We toured with Ashley and she was extremely professional. She took the time to get to know us/our needs and narrowed down some super cute apartments for us to tour. Great experience!

            Manager

            7/23/2022

            Elevate West Village
            It is wonderful that you had a great experience touring our community with Ashley! Thank you for sharing your 5-star approval for our beautiful homes, amenities, and friendly service. If we can be of any further assistance in your home search, please do not hesitate to reach out.
            Review Author Icon

            anonymous

            Resident 2022

            5/11/2022

            During this whole epidemic, looking for housing has been very stressful and overwhelming. Until this day Ashley Gray changed all that. She was very pleasant and friendly. She made the experience very easy and comfortable. I did not feel rushed and she made sure all… See More >
              Manager

              5/13/2022

              Elevate West Village
              Thank you for the 5-star review! We are pleased to hear Ashley provided such outstanding service and that you have decided to make a home in our community. Your recommendation to others means a great deal to us, and we look forward to serving you for years to come. If there is anything you need, please do not hesitate to contact us.
              Review Author Icon

              anonymous

              Resident 2020 - 2022

              5/11/2022

              Always a Great Experience living at Elevate

              I’ve lived at Elevate for almost 2 years now, and I don’t regret a second of it. Whenever I have an issue, they are always on top of it. For example, Kevin, one of the maintenance guys, handled Three of my maintenance requests just one… See More >
                Manager

                5/13/2022

                Elevate West Village
                Thank you for the 5-star review! We appreciate your loyalty over the last two years and are pleased to know our team, especially Kevin, has provided you with outstanding maintenance service. He is a tremendous asset to our team, and we look forward to sharing your feedback with him. If there is anything we can ever do for you, please let us know.
                Review Author Icon

                anonymous

                Resident 2020 - 2022

                4/21/2022

                Don't Bother - Problems With Crime & Parking

                In November we had a break in spree and a car theft. There's still been issues with drug dealers in the complex. Plus parking is horrible - people still let their friends in to take up resident parking, so don't expect to park on the… See More >
                  Manager

                  4/28/2022

                  Elevate West Village
                  Thank you for reaching out to us. The peace of mind and well-being of our residents is a top priority, and we are sorry to hear that your experience has been anything less than excellent. We wanted to take a moment to address some of your concerns. Our building has a professional parking management program in place that includes monitoring guest and resident parking to ensure everyone has convenient access to their apartment homes. In addition, we have created pool passes for residents so we can closely monitor access. If there is anything we can help you with, or if you would like to discuss your feedback in more detail, we invite you to contact us directly at elevate@windsorcommunities.com. We thank you for your time and look forward to hearing from you.
                  Review Author Icon

                  Erica_L192

                  prospectiveVisited 2022

                  4/7/2022

                  5 Star review

                  Celeste was AWESOME. She was very professional and knowledgable about the property. Although I am not able to leave my current appointment at this time, I would most definitely come back to Elevate. She knew where all the local restaurants were, where to go food… See More >
                    Manager

                    4/21/2022

                    Elevate West Village
                    Thank you, Erica, for rating our community. We are delighted to hear that Celeste provided you with such outstanding service. If we can be of any assistance in the future, please do not hesitate to reach out to us. We appreciate your time.
                    Review Author Icon

                    aurielcofield@gmail.com

                    Resident 2020 - 2022

                    4/1/2022

                    Elevate Village West

                    I’ve lived here since the previous management company and I can honestly say I have enjoyed Windsor and all the changes they have been making. The location you can’t beat but the ladies in the office, Ashley, Brittany, Celeste are always a pleasure and make… See More >
                      Manager

                      4/6/2022

                      Elevate West Village
                      Thank you for the 5-star review of our apartment homes! We are delighted to know how much you enjoy being our resident and find our team, especially Ashley, Brittany, and Celeste, to be so helpful. If there is anything you ever need, please do not hesitate to contact us.
                      Review Author Icon

                      Borishade

                      Resident 2022

                      3/11/2022

                      I am the luckiest girl in the world to have found such a beautiful community to live. I love everything about this amazing space....the location, the people, the energy, EVERYTHING. I love it ALL! Alicia

                        Manager

                        3/15/2022

                        Elevate West Village
                        Alicia, it makes us so happy to know you value your home with us so much! Thank you for complimenting our beautiful community and amazing team, and please reach out whenever we may be of assistance.
                        Review Author Icon

                        Clarenceekw

                        Resident 2021 - 2022

                        3/9/2022

                        I have had a phenomenal experience since I toured with India last December. She was really helpful with all the questions I had and patient. Once moving in the leasing office ladies, Celeste and the Property Manager Brittany, have been so accommodating and helpful. They… See More >
                          Manager

                          3/11/2022

                          Elevate West Village
                          Thank you for the 5-star review of our community! We are delighted to know how much you enjoy being our resident and that India, Celeste, and Brittany have provided you with such exceptional customer service. Your recommendation to others means a great deal to us, and we are glad you are here. If there is anything we can do for you, please do not hesitate to reach out to us.
                          Review Author Icon

                          aw1018

                          Resident 2014 - 2022

                          3/8/2022

                          Front office staff makes you feel like you’re staying at a 5 star hotel. Very accommodating, professional, pleasant and understanding. The property is beautiful and very quiet and has good food and shops within the community.… See More >
                            Manager

                            3/11/2022

                            Elevate West Village
                            Greetings! Thank you for the 5-star review of our apartment homes. We are pleased to hear our team has provided you with such outstanding customer service and that you find the community peaceful and convenient. If there is anything you ever need, please do not hesitate to contact us.
                            Review Author Icon

                            wei_n

                            prospectiveVisited 2022

                            2/18/2022

                            We were on a tour with Ashley earlier today. My wife and I were excited about the amenities this property provides. The property is new and well-equipped. Ashley was and professional the entire time. We’re very appreciative.… See More >
                              Manager

                              2/22/2022

                              Elevate West Village
                              Professionalism and comfort are precisely what we aim to provide our residents, Wei. Your 5-star vote of confidence about our community and gracious compliment about Ashley's service is music to our ears!
                              Review Author Icon

                              crho123

                              prospectiveVisited 2022

                              2/17/2022

                              My tour today with Ashley was great! The leasing office was very nice and clean and so was the entire complex. Ashley was very knowledgeable about the different floor plans as well. We were very satisfied with our tour!

                                Manager

                                2/22/2022

                                Elevate West Village
                                Thank you for the 5-star review of our community! We are pleased to know you enjoyed your tour with Ashley, and she was able to answer all of your questions about our apartment homes and floor plans. If you require additional information or have any questions, please do not hesitate to contact us.
                                Review Author Icon

                                anonymous

                                Resident 2021

                                11/20/2021

                                Do not move here. The owner or upper management of this property only cares about money and not the overall quality of life of it's residents. I've lived here since June and have been complaining about the upstairs neighbors and noise from the 1st week… See More >
                                  Manager

                                  11/24/2021

                                  Elevate West Village
                                  Thank you for sharing your thoughts with us. We would like to apologize for your recent issues in our community. We strive to provide an exceptional living experience and we are sorry that we did not exceed your expectations. We would love an opportunity to discuss ways to address these concerns, and how we may regain your trust in our community. Please do not hesitate to contact us at elevate@windsorcommunities.com. We hope to hear from you soon.
                                  Review Author Icon

                                  Benheard50

                                  Resident 2020 - 2021

                                  10/21/2021

                                  The Staff at Elevate West Village are very Professional, Courtesy, and address each and every concerns that comes their way. I was one of the first to move in this building and since Windsor took over the property, I have seen some outstanding improvements throughout… See More >
                                    Manager

                                    10/26/2021

                                    Elevate West Village
                                    Thank you for the 5-star review of our community! We are pleased to hear our team, especially Jennifer is providing such outstanding service. Our team takes tremendous pride in creating an exceptional living experience, and we greatly appreciate your feedback. If we can assist you in any way, please do not hesitate to contact us.
                                    Review Author Icon

                                    Kmckay05

                                    Resident 2021

                                    6/30/2021

                                    This property is kept clean and maintained. The property manager has been a lot of help and is always nice and willing to help on any issues. You need a key fob to get into the building and various other places which keeps the number… See More >
                                      Manager

                                      7/3/2021

                                      Elevate West Village
                                      Thank you for taking the time to provide a review! It's our pleasure to offer a well-maintained and comfortable place for our residents to call home. Your recommendation to others means a great deal to us, and we're glad you're here. If we can ever be of assistance, please don't hesitate to reach out to us. Thanks again!

                                      Features & Amenities

                                      Laundry
                                      • In-Unit Washer and Dryers in Select Homes
                                      Parking
                                      • Garage
                                      Pets
                                      • Cats Allowed
                                        Fee: $500. Rent: $30. Pet Limit: 2
                                        Less Info
                                        More Info
                                      • Dogs Allowed
                                        Fee: $500. Rent: $30. Pet Limit: 2
                                        Less Info
                                        More Info
                                      Other
                                      • Air Conditioning
                                      • Bicycle Storage Available
                                      • Bilt Rewards- Earn Points on Rent
                                      • Business Center
                                      • Car Charging Stations
                                      • Clubhouse
                                      • Complimentary Coffee Service
                                      • Convenient to I-285
                                      • Convenient to Silver Comet Trail and Oakwood Park
                                      • Elevator
                                      • Faux Wood Flooring
                                      • Fiber Internet Access
                                      • Fitness Center
                                      • Gated Access
                                      • Gourmet Kitchen with Islands
                                      • High-Speed Internet
                                      • Non-smoking Community
                                      • On-Site Maintenance
                                      • On-Site Management
                                      • Online Payments and Maintenance Portal
                                      • Outdoor Bar with Built-in Grilling Stations
                                      • Package Receiving Service
                                      • Pet Care Center and Onsite Dog Park
                                      • Pool
                                      • Poolside Yoga Area
                                      • Premium Cabinetry
                                      • Premium Countertops
                                      • Private Balcony/Patio
                                      • Recreation Room
                                      • Recycling Program
                                      • Resident Social Events
                                      • Stainless Steel Appliances
                                      • Storage Available
                                      • Valet Trash Service
                                      • Walk In Closets
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                                      Leasing

                                      Located in the thriving West Village, Elevate West Village combines luxury designs with contemporary fixtures and impressive amenities to establish a new benchmark for higher living. Work, play, and beyond await outside your door thanks to our proximity to the pedestrian-friendly West Village and all the retail, dining, and entertainment venues it offers. Offering a full range of studio, one, two, and three-bedroom homes, Elevate West Village guarantees to have the right space to match your needs.Tour our community your way in-person or virtually guided. Contact us today! As a Windsor resident you can earn points with every rent payment to use towards travel, fitness, or even a future rent payment with Bilt Rewards, our resident loyalty program.
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                                      Office Hours

                                      • Sunday: 01:00 PM - 05:00 PM
                                      • Monday - Tuesday: 08:30 AM - 05:30 PM
                                      • Wednesday: 09:30 AM - 05:30 PM
                                      • Thursday - Friday: 08:30 AM - 05:30 PM
                                      • Saturday: 10:00 AM - 05:00 PM
                                      This community is managed by

                                      Windsor Communities

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                                      Questions & Answers (0)

                                      Frequently Asked

                                      How is Elevate West Village Rated?
                                      Based on 18 number of votes by renters, Elevate West Village is currently rated 4.4 out of 5 stars.
                                      How satisfied are residents with the upkeep and overall appearance of the grounds at Elevate West Village?
                                      Elevate West Village is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                      How effective was the maintenance team when resolving your problem?
                                      Elevate West Village is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                      What are noise levels like at Elevate West Village?
                                      Elevate West Village is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                      How safe is Elevate West Village?
                                      Elevate West Village is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                      How satisfied are residents with the neighborhood?
                                      Elevate West Village is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                      How satisfied are residents with the staff at Elevate West Village?
                                      Elevate West Village is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                      How often does management engage with reviews?
                                      Managers have responded to 100% of their community reviews in the past year.
                                      How quickly does management engage with reviews?
                                      Managers have replied within 10 days to their community reviews in the past year.
                                      Who manages Elevate West Village?
                                      Windsor Communities
                                      What is the pet policy at Elevate West Village?
                                      Cats Allowed
                                      Fee: $500
                                      Rent: $30
                                      Pet Limit: 2
                                      Dogs Allowed
                                      Fee: $500
                                      Rent: $30
                                      Pet Limit: 2
                                      What types of floor plans are available?
                                      1 Bed, 1 Bath
                                      2 Beds, 2 Baths
                                      3 Beds, 2 Baths
                                      Studio, 1 Bath

                                      Contact Property

                                      Elevate West Village

                                      February 2024

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                                      Beds

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                                      Baths

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                                      Elevate West Village is a 660 - 1,484 sq. ft. apartment in Smyrna in zip code 30080. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,455 - $4,225. Nearby cities include Vinings, Marietta, Mableton, Austell, and Atlanta.

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