#9,348 #14 #619

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Park Valley

4570 S Cobb Dr SE, Smyrna, GA 30080
(288 Reviews)
$990 - $2,555/mo
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Move-In Specials

Limited Time: Up to One Month Free! * Restrictions Apply. Offer is on select apartments and lease terms only. Pricing and offers are subject to change at any ti...

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Floor Plans & Pricing

Studio

Chastain

Studio, 1 Bath | 465 sq. ft.

$990 - $1,975

7 Available Units

See Floor Plan Details

1 Bedroom

Cascade

1 Bed, 1 Bath | 519 sq. ft.

$1,005 - $2,110

20 Available Units

See Floor Plan Details

Greenbriar

1 Bed, 1 Bath | 566 sq. ft.

$1,045 - $2,025

11 Available Units

See Floor Plan Details

2 Bedrooms

Lenox

2 Beds, 2 Baths | 1,207 sq. ft.

$1,525 - $2,555

14 Available Units

See Floor Plan Details

Darlington

2 Beds, 1 Bath | 1,135 sq. ft.

$1,445 - $2,430

13 Available Units

See Floor Plan Details

Piedmont

2 Beds, 2 Baths | 1,115 sq. ft.

$1,570 - $2,400

13 Available Units

See Floor Plan Details

Centennial

2 Beds, 2 Baths | 1,075 sq. ft.

$1,645 - $2,375

6 Available Units

See Floor Plan Details

Phoenix

2 Beds, 1 Bath | 1,005 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B-
B-

Renter Ratings

C

Review Ratings

Noise

2.7

Grounds

2.3

Safety

1.7

Office Staff

2.1

Maintenance

2.1

Neighborhood

3.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

57

Manager’s Review Engagement

C

Percentage of reviews responded to

47.37%

Manager’s Review Reply Time

F

Average time to respond to reviews

111.91 days

View Community Timeline
View Community Timeline

Park Valley Reviews

(278)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1227310

Verified Resident 2023 - 2024

2/17/2024

Great staff, location and accessibility to shops, expressway, etc. I like living here. However, trash and broken gate is an issue. Trash Bin-open to public plus residence (major rat problem). I'm in the front of the complex and see people I know dont… See More >
    Manager

    2/20/2024

    Park Valley
    Hello, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
    Review Author Icon

    Resident 1226595

    Verified Resident 2023 - 2024

    2/14/2024

    I had health issues..Major back pain scary I had muscle issues in my back..on October 15, 2023 my vehicle was stolen off this property..I ran was shot at gun fire..re injured my ankle..I gave the office the smryna police… See More >
      Review Author Icon

      Resident 1225054

      Verified Resident 2021 - 2024

      2/9/2024

      My experience at Park Valley has been everything but amazing. Year one I had water flooding into my main bedroom for outside. Everytime it rained water flooded into my room and it took them 3 months to fix. Year two mold and pipes bursting from… See More >
        Manager

        2/12/2024

        Park Valley
        Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
        Review Author Icon

        Resident 1225037

        Verified Resident 2023 - 2024

        2/9/2024

        Horrible, ive been paying for amenities that i have not been able to use since i moved in . There is trash everywhere. The gate is always broken, we have car break ins every other day. The staff in the front office says "oh well… See More >
          Manager

          2/12/2024

          Park Valley
          Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you

          Updated Review

          Review Author Icon

          Resident 1223269

          Verified Resident 2010 - 2024

          2/4/2024

          My overall experience has been excellent maintenance and management services over the many years I have lived at the Valley Apartment complex apartments. I have lived initially in a 3 bedroom 2 bath, then a 2 bedroom 1 bathroom based on my personal needs.

            Manager

            2/6/2024

            Park Valley
            Hi, providing high quality service is of the upmost importance to us, thank you for sharing your positive experience! If you have any further questions, comments, or concerns please don't hesitate to reach out!
            Review Author Icon

            Resident 1221082

            Verified Resident 2020 - 2024

            1/28/2024

            No response to maintenance requests quickly, there are rats in the units eating food, staff is very nonchalant to resident issues, gate never works, amenities are often unavailable yet we pay a monthly fee

              Manager

              1/29/2024

              Park Valley
              Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
              Review Author Icon

              Resident 1220469

              Verified Resident 2023 - 2024

              1/26/2024

              As far as location this is an amazing community. It is usually kept clean. Though it offers amenities like a gym and a pool I wasn't not able to use any of those services. Maintenance is a joke. Every work order I have put in… See More >
                Manager

                1/28/2024

                Park Valley
                Hi, we are disappointed to hear that you did not have a more positive experience with us at Park Valley Apartments. Our manager would like to speak with you more regarding this matter. Please reach out to us at (855) 200-9969. We look forward to hearing from you.
                Review Author Icon

                Resident 1219292

                Verified Resident 2023 - 2024

                1/22/2024

                So far I'm not happy since I moved in. No communications with staff, being over charged but not told that before signing lease and being charged for things that's not on the lease at all. Nothing in writing but being charged is insane. Maintenance is… See More >
                  Manager

                  1/24/2024

                  Park Valley
                  Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (855) 200-9969 to speak to our manager directly.
                  Review Author Icon

                  Resident 1218907

                  Verified Resident 2022 - 2024

                  1/21/2024

                  I moved here initially because the price fit my budget and at the first glance, it seemed to have everything I need, but have since regretted this. I plan to move once my lease ends because none of the advertised apartment amenities (pool, gated entry,… See More >
                    Review Author Icon

                    Resident 1217792

                    Verified Resident 2023 - 2024

                    1/16/2024

                    I have lived through a numerous amount of extremely negative experiences whilst living in this community. The property management, maintenance team and leasing consultants do not upkeep the property. There was knowledge of a rat infestation in my building prior to my move in and… See More >
                      Review Author Icon

                      Resident 1217670

                      Verified Resident 2020 - 2024

                      1/16/2024

                      Great location and generally safe community. The entrance gate has been broken for over a year- so not a gated community by any sense. Not great in terms of maintenance communication- my hot water heater was disconnected and I was never notified that anyone had… See More >
                        Manager

                        1/21/2024

                        Park Valley
                        Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
                        Review Author Icon

                        Resident 1217134

                        Verified Resident 2023 - 2024

                        1/14/2024

                        It has been terrible. The office team has change at least three times since I've lived here. I've gone without certain amenities, like a gym, an office that's not in an apartment. My mail has been lost due to the mailboxes being raggedy and broken… See More >
                          Manager

                          1/16/2024

                          Park Valley
                          Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
                          Review Author Icon

                          Resident 1217068

                          Verified Resident 2019 - 2024

                          1/14/2024

                          Our time at Park Valley was good for a few years. It was a little pricey but we were grateful not to have roaches like most other places in Atlanta. Once they changed management companies however, it became much more difficult to live here.… See More >
                            Review Author Icon

                            Resident 1216499

                            Verified Resident 2023 - 2024

                            1/12/2024

                            The gates are broken , it's super dark and it's scary , I'm tired of pulling up to a dark building !!! Someone got there car stolen and it was a shoot out . Also people around me had their cars broken into .… See More >
                              Review Author Icon

                              Resident 1215090

                              Verified Resident 2023 - 2024

                              1/7/2024

                              Deficient cuatomer service, the cloth washing room has no machines working and I've contacted the office multiple times to complain and they don't give an asset about it. Gates from the property have been open for months now and gym was supposed to be done… See More >
                                Manager

                                1/9/2024

                                Park Valley
                                Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you

                                Updated Review

                                Review Author Icon

                                Resident 1093936

                                Verified Resident 2021 - 2024

                                1/7/2024

                                I honestly think they charge too much for the apartments. Residents leave bags of trash all over the community. The need to pressure wash the building! The gate has worked one time since I've been here. We weren't able to use to pool the whole… See More >
                                  Manager

                                  1/8/2024

                                  Park Valley
                                  Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you We would like to work towards a resolution, so if you are willing, please reach out to us at (855) 200-9969 to discuss this further.
                                  Review Author Icon

                                  Resident 1214330

                                  Verified Resident 2023 - 2024

                                  1/5/2024

                                  It has been a hot mess since I moved here, multiple new staff and management and no one does anything properly besides two people at most. Property manager does nothing but lie, maintenance requests not done since I moved here, bug issues, they don't take… See More >
                                    Review Author Icon

                                    Resident 1213094

                                    Verified Resident 2020 - 2023

                                    12/31/2023

                                    HORRIBLE!!! There's garbage everywhere but where it's supposed to be, Dog feces everywhere people just let their dogs poop throughout the community and don't pick it up. Neighbors in the next building playing their music so loud it sounds like I'm playing it in my… See More >

                                      Updated Review

                                      Review Author Icon

                                      Resident 1090254

                                      Verified Resident 2022 - 2023

                                      12/31/2023

                                      PROS: Like the pool, tennis court, and gym (when it was up) Laundry machines work pretty well Maintenance is usually quick to respond CONS: Mailboxes are sometimes broken Gate is ALWAYS breaking down Renovations for clubhouse are taking forever. Granted I know this is a corporate issue but I feel they… See More >
                                        Manager

                                        1/1/2024

                                        Park Valley
                                        Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
                                        Review Author Icon

                                        Resident 1212646

                                        Verified Resident 2023

                                        12/29/2023

                                        My leasing experience was relatively smooth if you are willing to call the office frequently. However, after living for 6 months, there is a high turnover rate in the leasing department. My living experience has not been positive. I can hear my upstairs neighbor walking… See More >
                                          Manager

                                          1/1/2024

                                          Park Valley
                                          Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. Our manager would like to speak with you more regarding this matter. Please reach out to us at (855) 200-9969. We look forward to hearing from you.
                                          Review Author Icon

                                          Resident 1208756

                                          Verified Resident 2021 - 2023

                                          12/15/2023

                                          I miss our gym. I hope that's fixed soon but, the pool is really nice. The staff are very nice as well. Maintenance takes awhile to show up but when they do they get the job done. Overall the community is quiet and my neighbors… See More >
                                            Manager

                                            12/16/2023

                                            Park Valley
                                            Hello, thank you for taking the time to share your experience with us; we appreciate your feedback!
                                            Review Author Icon

                                            Resident 1202355

                                            Verified Resident 2020 - 2023

                                            11/25/2023

                                            Started off well in 2020 been terribly down hill since. I would not recommend living here. The quality of people who live here now are questionable (seems like mgmt were desperate to fill vacant apartments with just about anyone willing to pay, no proper evaluations… See More >
                                              Review Author Icon

                                              Resident 1200732

                                              Verified Resident 2022 - 2023

                                              11/19/2023

                                              I moved into a filthy apartment and nobody seemed to care. It's hard to get in touch with anyone unless you leave work early and go into the office and even then things don't get taken care of. Work orders take months to get to.… See More >
                                                Manager

                                                11/20/2023

                                                Park Valley
                                                Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you

                                                Updated Review

                                                Review Author Icon

                                                Resident 1078817

                                                Verified Resident 2022 - 2023

                                                11/17/2023

                                                The leasing office does not communicate. The water will be off for hours and hours with no communication. There are a lot roaches in the unit. I request pest control and it either does not come or does not get rid of the pest problem.… See More >
                                                  Manager

                                                  11/18/2023

                                                  Park Valley
                                                  Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 200-9969. We look forward to hearing from you.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 1082253

                                                  Verified Resident 2014 - 2023

                                                  11/3/2023

                                                  It started out nice but began deteriorating approx. 4 years ago. I hope to move soon. Bagged trash is left anywhere, no one answers the office phone anymore, nor is there anyway to leave a message....

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Pet Allowed
                                                      Restrictions: Breed Restrictions Apply. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • Additional Storage
                                                    • BBQ and Picnic Area
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Disposal
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Hardwood Flooring
                                                    • High End Appliances
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • Playground
                                                    • Pool
                                                    • Premium Carpet
                                                    • Private Balcony
                                                    • Private Off-leash Dog Park
                                                    • Private Patio
                                                    • Tennis Court
                                                    • Unique Design Style
                                                    • Vaulted Ceilings
                                                    • Window Coverings
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                                                    Leasing

                                                    Here at Park Valley Apartments, your new home is more than just an apartment. Blending familiar comforts with new adventures, our community in Smyrna, GA offers the right mix of features and amenities you expect to find in your new home. From a swimming pool with a resort-style deck to a well-equipped fitness center and an outdoor grilling area, becoming a resident will enhance your lifestyle. For a day in downtown Atlanta, there is plenty of great shopping, exciting sights, and delicious dining to enjoy. Schedule your personalized tour today to learn more about how Park Valley Apartments is the perfect place for you to call home.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 10:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    IRT Management, LLC

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Park Valley Rated?
                                                    Based on 288 number of votes by renters, Park Valley is currently rated 3.3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Park Valley ?
                                                    Park Valley is rated 2.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Park Valley is rated 2.1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at Park Valley ?
                                                    Park Valley is rated 2.7/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    How safe is Park Valley ?
                                                    Park Valley is rated 1.7/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    Park Valley is rated 3.6/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at Park Valley ?
                                                    Park Valley is rated 2.1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 47.3684% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 111.91 days to their community reviews in the past year.
                                                    Who manages Park Valley ?
                                                    IRT Management, LLC
                                                    What is the pet policy at Park Valley ?
                                                    Pet Allowed
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    What is the move-in special?
                                                    Limited Time: Up to One Month Free! * Restrictions Apply. Offer is on select apartments and lease terms only. Pricing and offers are subject to change at any time. Offer cannot be combined with other specials or discounts.

                                                    Contact Property

                                                    Park Valley

                                                    March 2024

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                                                    Baths

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                                                    Park Valley is a 465 - 1,207 sq. ft. apartment in Smyrna in zip code 30080. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $990 - $2,555. Nearby cities include Vinings, Marietta, Mableton, Austell, and Atlanta.

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