Number of reviews in the past 365 days | 37 |
Percentage of reviews responded to | 89.19% |
Average time to respond to reviews | 33.32 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 37 |
Percentage of reviews responded to | 89.19% |
Average time to respond to reviews | 33.32 days |
Thanks for your review! Our team is committed to providing our residents with the best, so we're happy to read that you've experienced our high-quality service firsthand. We appreciate your recommendation.
Thank you for the high praise! We are happy to hear that you have been thoroughly enjoying your stay with us at Berkshires at Vinings. We take great pride in providing our residents with first-class service and prime living quality. We appreciate you taking the time to share your experience with us as it is always rewarding to hear that our residents are satisfied.
Thank you for your positive review! Our team works diligently to provide a wonderful community for our residents, and we're thrilled our efforts are recognized in your feedback. Thank you for choosing us as your home!
Dear Resident, thank you so much for sharing your review! Taking care of our residents is important to us so we're delighted to hear that you feel right at home here. We appreciate your review and look forward to continuing to provide you with the best in apartment living.
Hi there, we're so appreciative that you took the time to let us know what you love most about Berkshires at Vinings. Our management team works diligently to cater to residents and we are delighted that you've taken notice. Thank you for choosing our community!
Dear Resident, thank you for your positive review! Our team works diligently to provide a wonderful community for our residents, and we're thrilled our efforts are recognized in your feedback. Thank you for choosing Berkshires at Vinings as your home!
Thank you for your rating. We're delighted to have you as a happy resident, and thank you for choosing Berkshires at Vinings as your home!
Your review means so much to us! We appreciate you complimenting our friendly staff and lovely apartment homes. Please do not hesitate to reach out to us at any time should you need assistance during your stay.
Thank you for your positive review! Our team works diligently to provide a wonderful community for our residents, and we're thrilled our efforts are recognized in your feedback. Thank you for choosing our community as your home!
Hello, we appreciate your feedback! We're happy to hear our team has provided you with friendly and helpful service and you're enjoying your time in our beautiful community. Please feel free to reach out to our office with any concerns and we're always here to help. We look forward to serving you for more years to come!
Dear Resident, we're glad that you're enjoying our convenient location and peaceful community! Thank you for taking the time to write us such a lovely review. If you ever need anything at all, you can always find us in our office.
Hi there, thank you for your review. It's great to hear you're enjoying your stay with us and taking advantage of our great location. We will be sure to let Laz know you recognized him and we look forward to continuing to make your time with us great!
Dear Resident, thank you for your feedback. We're delighted to hear you've enjoyed your stay with us. While we're saddened to see you go, we wish you nothing but the best in your future endeavor as a homeowner!
Hi there, thank you for this high rating! It's great to hear you're enjoying your stay and the service you've received from our team. We appreciate you choosing us as your home and look forward to continuing to make your experiences here fantastic!
Dear Resident, we're delighted to hear you've had a wonderful experience here at Berkshires at Vinings! We will be sure to keep up the good work and look forward to continuing to provide you with a great experience!
Hello and thank you for the 5-star rating! We're delighted to hear Lazarus was so helpful during the leasing and move-in process. He really does go above and beyond and we'll be sure to let him know you recognized him. Thanks for choosing us as your home, we look forward to continuing to exceed your expectations!
Hello, thank you for your review and welcome home to Berkshires at Vinings! We're thrilled to hear you're enjoying your stay and the attentive service you've received from our team. We will be sure to keep up the good work and look forward to continuing to exceed your expectations!
Hello, thank you for sharing your feedback with us. We're happy to hear you're overall pleased with your experience and appreciate that you're shared an area we can work on. If you need anything, please don't hesitate to reach out, we're happy to help!
Hello and thank you for taking the time to share your thoughts with us. We want our residents to enjoy every aspect of our community and are disappointed that we haven't fully met your expectations. Please contact us directly at (770) 438-7039. We would be happy to discuss your concerns in greater detail and work with you to address them in a timely manner. We apologize for any inconvenience and look forward to making your stay better.
Dear Resident, thank you for taking the time to share your feedback with us! We're delighted to hear you're enjoying your stay so far. Please feel free to reach out if you need anything, we're always happy to help!
Hello and thank you for taking the time to share your feedback with us. We're happy to hear you're overall happy with your experience at our community and appreciate that you've shared an area we can improve in. Thank you for choosing us as your home and look forward to continuing to make your experiences here fantastic!
Thanks for the 5 stars! We're delighted to hear you love our space as much as we do.
Dear Resident, thanks so much for the 5-star rating! We appreciate you choosing us as your home for the last 4 years and are delighted to hear you've had an excellent stay. Please don't hesitate to reach out if you ever need anything, we're always happy to hear from you!
Dear Resident, thanks for taking the time to share your feedback with us. We work hard to provide a wonderful community for our residents and we're always happy to hear you're enjoying your stay. Thanks again for your review. We're happy to have you as a resident and look forward to continuing to exceed your expectations!
We appreciate your review more than you know. Thank you for taking the time to share your experience with us. We hope that you were able to make it out to the resident social. Have a great week ahead. Best Regards, Kent Smith
$1,264
N/A
N/A
Studio
$1,198
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N/A
1 Bedroom
$1,390
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N/A
2 Bedrooms
$1,432
N/A
N/A
2 Bedrooms
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The Berkshires at Vinings