| Number of reviews in the past 365 days | 35 |
| Percentage of reviews responded to | 68.57% |
| Average time to respond to reviews | 52.8 days |
3200 Spring Hill Parkway Southeast, Smyrna, GA 30080
Ratings & Reviews (408 Reviews)
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Verified Resident 764475 • 2020 Recommended
Updated 05/31/2020
Reviewed 05/02/2020
I just love it staying here even so I only been here a few months I have had no problems and the area is just perfect for shopping, jogging and dinning out everything is just a few turn away and I am only 8 mins from… See More
The Berkshires at Vinings Manager03/03/2020
Thank you for sharing your awesome review. We understand that moving can be a stressful process so we're happy to hear that our team has helped contribute to your positive experience. If you have any questions about our community, don't ever hesitate to let us know. Welcome home to Berkshires at Vinings!
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• 2020 Recommended
Updated 05/29/2020
Reviewed 05/29/2020
Great looking community, the neighbors are friendly, and the office staff is very professional. The apartments are reasonably priced especially for the area. The area is safe, quiet, and family friend. It located closely to a variety of restaurants and entertainment options.
The Berkshires at Vinings Manager31/31/2020
Thank you for the awesome review! Our team does their best to be attentive to the needs of our residents and we're always happy to help wherever we can, so don't hesitate to keep reaching out if anything ever comes up.
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Verified Resident 472013 • 2018 - 2020 Recommended
Updated 05/25/2020
Reviewed 04/04/2018
Great staff! Everyone is responsive including the GM. They listen to my concerns large and small. They respond. The community itself is quiet and well maintained. By far this has been my best experience in apartment living on the Atlanta/Smyrna area.
The Berkshires at Vinings Manager07/07/2018
We love our amenities and take pride in there presentation. Happy to hear that you appreciate them as well. Have a great week ahead. Best Regards, Kent Smith
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• 2018 - 2020 Recommended
Updated 05/22/2020
Reviewed 05/22/2020
Nice and good place to live in for all aged people . Quick response to your needs . Clean community. Lots of shades from the trees and it fall it awesome to view the tree. I would recommend people to stay in this place See More
The Berkshires at Vinings Manager24/24/2020
Thanks for your positive review! We couldn't be happier to read that you're enjoying your living experience here. We're grateful for your kind words and for recommending Berkshire at Vinings as a great place for others to live. We promise to keep up the good work!
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• 2020 Recommended
Updated 05/11/2020
Reviewed 05/11/2020
Maintenance comes out the SAME DAY!! Whatever you request prior to move in WILL be taken care of. Easy access to everything. Grocery stores, parks, family events, the battery, main event! Everything. Highly recommend these apartments. I visited over 50 apartments, had a low budget but… See More
The Berkshires at Vinings Manager12/12/2020
Thank you for sharing such positive feedback! Our team's delighted to know that you've experienced our top quality service right from the start. We love our convenient location, so we're glad to know this stood out to you. If you ever need anything, please don't hesitate to reach out to us. We look forward to providing you with a 5-star quality service for years to come.
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• 2020 Recommended
Updated 05/10/2020
Reviewed 05/10/2020
I have enjoyed living at Berkshire Vinings. There are the occasional bug every now and then but that is due to the trees being so close to the apartments. Maintenance will come right away to take care of any issue you may have. The staff is… See More
The Berkshires at Vinings Manager11/11/2020
Thank you for sharing your experience with us! Our team is pleased to know that you've been satisfied and comfortable during your time here thanks to our dedicated and attentive service. We really appreciate the feedback about the grounds, too. Our team looks forward to keeping up the great work for many more years to come! Thank you again for choosing Berkshires at Vinings.
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Dyanne_L • Resident • 2016 - 2020 Recommended
Updated 05/09/2020
Reviewed 05/09/2020
Best maintenance service you will find anywhere all of the maintenance staff are top notch I really can't give them all the rave they deserve! Been here over 4 years and I honestly don't have any complaints!!
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The Berkshires at Vinings Manager10/10/2020
Hi Dyanne, thanks for the shout out! It's important to us that you feel taken care of so we're happy to hear that our maintenance team has succeeded in providing you with top-notch service! We're grateful for your review and we'll continue working hard to make Berkshires at Vinings a wonderful community to call home!
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Verified Resident 764473 • 2020 Recommended
Updated 05/02/2020
Reviewed 05/02/2020
The Berkshires at Vinings does everything to make you feel at home. From the lovely landscaping to the quick responses to questions to maintenance requests being completed in a timely fashion, The Berkshires at Vinings is a nice, quiet, homey community.
The Berkshires at Vinings Manager03/03/2020
We're incredibly grateful and delighted to know that you're experiencing nothing less than the 5-star quality service we strive to provide here! Our team promises to work diligently to ensure your satisfaction, so please don't hesitate to contact us if there's anything you need! We're here for you and look forward to ensuring your happiness for years to come.
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Verified Resident 761107 • 2019 - 2020 Recommended
Updated 04/23/2020
Reviewed 04/23/2020
Maintenance has always been very responsive to our requests and that is extremely important to us and one of the reasons why we renewed our lease. We feel very safe here and love the area. The apartments are very affordable and spacious for Vinings, the best… See More
The Berkshires at Vinings Manager24/24/2020
We're blushing from your kind review! We make it a priority to take care of maintenance requests as quickly as we can, so it's great to see that you are happy with our service! We're eager to continue to provide you and all of our other residents with exceptional service, so let us know if you ever need us for anything.
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Verified Resident 739148 • 2018 - 2020 Recommended
Updated 04/22/2020
Reviewed 01/26/2020
Very satisfied with the upkeep and responsiveness of the Berkshire Development. There is always an atmosphere of courteousness and a healthy, loving and safe environment. I have been living here for over two years and continue to be very satisfied with the overall care and maintaining… See More
The Berkshires at Vinings Manager27/27/2020
Thank you for the rave review! We always want our residents to feel welcome from day one, and our team is so excited to hear that we've provided you with a warm and welcoming place to call home. If you ever need anything, please don't hesitate to ask, our door is always open!
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Verified Resident 759997 • 2000 - 2020 Recommended
Updated 04/17/2020
Reviewed 04/17/2020
Very clean community! Very friendly staff! Great location! I would definitely recommend to family and friends! I have been here since 2000. I love the way the staff responds in a timely manner. Will definitely be renewing at year end. See More
The Berkshires at Vinings Manager19/19/2020
Thank you for your review! We are so happy that our team has provided you with an excellent experience. Your satisfaction is important to us and we love to hear that our community is the perfect fit for you. We look forward to serving you for years to come!
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Verified Resident 472205 • 2018 - 2020 Recommended
Updated 04/07/2020
Reviewed 04/04/2018
They take care of everything quickly, hasslefree, and efficiently. Its very well maintained. I have no issues. The community is vibrant but still very spectful. I love how active people are and easy to talk to within the community.
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Updated 03/31/2020
Reviewed 03/31/2020
We lived in this apartment for the past 2 years. It is the best apartment we have ever stayed. We have never seen such wonderful office staffs in our last 6 years of Apartment stay. Our heartfelt thanks to Mr. Kent, Mr. Jocquiz, Ms.Tess and Ms.… See More
The Berkshires at Vinings Manager01/01/2020
Your review has warmed our hearts! Thank you so much for taking a moment to highlight our helpful team with your kind words. It's a true honor and joy to serve our residents at Berkshires at Vinings, and we're so grateful to have you here in our community. We promise to continue to do what it takes to exceed your expectations, so if there's anything else we can do for you, please don't hesitate to contact us. We look forward to serving you for years to come!
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Verified Resident 755993 • 2015 - 2020 Recommended
Updated 03/29/2020
Reviewed 03/29/2020
My apartment is due for an up grade with everything, the bathroom is very small, the floors are very slippery in the bathroom. I slide every time I miss stepping on my rug. The kitchen appliance need up dating like yesterday. My bedroom temperature freezes you… See More
The Berkshires at Vinings Manager23/23/2020
Thank you for bringing your concerns to our attention. We want our residents to enjoy living in our community and we're disappointed to have fallen short of your expectations. Please take a moment to contact our office at [email protected] We'd be more than happy to further assist you and improve your time with us. We hope to hear from you soon and look forward to turning your experience around.
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Verified Resident 755894 • 2018 - 2020 Recommended
Updated 03/28/2020
Reviewed 03/28/2020
Living at Berkshires Vinings has been an amazing experience. The entire management team goes above and beyond to make sure you're taken care of and always with a sense of urgency. I appreciate Kent, Brandi, Tess, Joc, Mike, Seth, & Jacob greatly for all that they… See More
The Berkshires at Vinings Manager29/29/2020
Thank you for choosing Berkshires at Vinings! We're delighted to learn that our team has gone above and beyond in making you feel right at home from day one. We appreciate your feedback and welcome you to contact us if you need any more assistance! We look forward to exceeding your expectations for years to come.
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Verified Resident 705145 • 2019 - 2020 Recommended
Updated 03/20/2020
Reviewed 10/10/2019
The entire staff is great! They're responsive and very communicative and my concerns are always addressed. They're handling the COVID situation really well too. I couldn't be more satisfied with the community.
The Berkshires at Vinings Manager16/16/2019
Hello, Thank you for your feedback on our community. We are glad to hear that you love our convenient location and helpful staff. If you have any concerns or questions about maintenance you can always submit a request to let us know about it in the office. We look forward to providing you with excellent service for many years to come!
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Verified Resident 746026 • 2019 - 2020 Recommended
Updated 02/20/2020
Reviewed 02/20/2020
This is the best apt. community Ive ever lived in. The staff is always kind and professional. Maintenance always takes care of issues right away. Everyone really does care. Gate has not worked the majority of my time here but that is my only issue. I… See More
The Berkshires at Vinings Manager10/10/2020
Dear Resident, These kind words have made our day! Thank you for taking the time to write this lovely review of Berkshires at Vinings and our dedicated team. We are sorry to see a wonderful resident like you go, but we wish you all the best in all your future endeavors!
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Verified Resident 739000 • 2019 Recommended
Updated 01/25/2020
Reviewed 01/25/2020
Friendly neighbors, helpful and attentive staff, prompt and courteous maintenance crew, a great location that is close to tons of restaurants, shops, and scenic attractions. The apartment complex is well maintained and it feels comfortable to live in.
The Berkshires at Vinings Manager28/28/2020
Dear Resident, Thank you for writing such a fantastic review of Berkshires at Vinings! We're glad that you're having a great time living in our community. Our team prides itself on providing welcoming, courteous, and professional services, so it's great to see that you're happy with both our maintenance and office staff! We're also glad to hear you enjoy our convenient location. We will continue to work diligently to make our community an amazing place for you and all of your neighbors!
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Verified Resident 475798 • 2015 - 2020 Recommended
Updated 01/23/2020
Reviewed 04/13/2018
Vinings is great. They have been very helpful & very accommodating. We always seem to get the things the we need. Do I want rent to stay the same? Sure in particular, because we have been here for a while! Do I want my carpet cleaned… See More
The Berkshires at Vinings Manager24/24/2018
Wow, thank you very much for a wonderful review. We appreciate you and your residence more than you know. If there is anything we can do in the future please let us know. Have a great week ahead. Best Regards, Kent Smith
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Verified Resident 725644 • 2016 - 2019 Recommended
Updated 12/10/2019
Reviewed 12/10/2019
Excellent community, excellent staff, beautiful scenery! I love my apartment and the nature view I have. Love it! Unfortunately, I may not be able to renew my lease this coming year :( but we will see. See More
The Berkshires at Vinings Manager22/22/2019
Thank you for the shout out! We work hard to provide the best in apartment living, so it's wonderful to know that you enjoyed all that Berkshires at Vinings has to offer. We love having you as a part of our community, and we look forward to having you with us for many years to come!
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Verified Resident 718787 • 2017 - 2019 Recommended
Updated 11/18/2019
Reviewed 11/18/2019
Overall it's been a great experience. However, there should be hardwood or faux wood in the common areas and the cabinets and counter tops in the kitchen and throughout the apartment definitely should be updated. See More
The Berkshires at Vinings Manager19/19/2019
Thank you for the 5-star rating and your honest feedback. We appreciate hearing from our residents, and we strive to provide the best in apartment living. If you ever have any suggestions or questions, please feel free to come and have a chat with us in the office. We look forward to providing you with excellent service for many years to come!
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Verified Resident 646718 • 2019 Recommended
Updated 11/14/2019
Reviewed 05/31/2019
Maintenance and staff are always helpful. Whenever I have a question or need something, any member of the staff or maintenance is always willing to help me. I always have positive interactions with everyone.
The Berkshires at Vinings Manager03/03/2019
Thank you for the 5-star rating of Berkshires at Vinings. Our team is pleased to hear that you are loving your time in our welcoming community. We appreciate your shout-out to our management and maintenance teams, as well, because we aim to go above and beyond every day. If you ever need anything, please do not hesitate to come to our office!
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Updated 10/29/2019
Reviewed 10/29/2019
I want to write and talk about the maintenance person, Mike. He is always going above and beyond. He came over to check my air conditioner and was there is 5 minutes. He gives 100% on whatever is going on in your apartment. He is one… See More
The Berkshires at Vinings Manager31/31/2019
Hi Allen, Thank you for your review! We are so pleased to read that Mike has provided prompt, helpful service (and we're even more thrilled to have his work acknowledged!). We appreciate your feedback and look forward to continuing to have you as a happy resident for years to come!
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Verified Resident 488270 • 2016 - 2019 Recommended
Updated 09/30/2019
Reviewed 05/16/2018
Our community is the best that we ever lived. The entire staff is so wonderful in all aspects of their responsibility. Always they give us the feeling that we are so special and we feel that we are truly a big blessed family.
The Berkshires at Vinings Manager07/07/2018
Thank you very much for your recommendation and experiences. We hope that you have a great week ahead. Best Regards, Kent Smith
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Verified Resident 681737 • 2019 Recommended
Updated 08/17/2019
Reviewed 08/17/2019
I was attracted by the setting. I love the surrounding trees and woodsy atmosphere. It is a very pet friendly complex. The maintenance staff have been really helpful and friendly. Most of all, the office staff have been more than helpful and so friendly.
The Berkshires at Vinings Manager03/03/2019
The woodsy atmosphere is also one of our favorite parts about living at Berkshires at Vinings! We appreciate you taking the time to share your review with us and we would like to know what we can do to improve your experience. Please contact us with any questions or concerns you may have and we'll do everything we can to show you our signature 5-star service.
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