Review History for Verified Resident 692980

Waterford Place


Review Author Icon

Resident 692980

Verified Resident ā€¢ 2017 - 2019

9/10/2019

Absolute horrible experience you guys don't care about you guys apartments you guys don't care about the people that lives in the apartments I have mold in my apartment you guys just painted over to you guys don't answer your main phone whenever someone calls with the issue you guys don't answer the phone are you redirect him to call or go online to submit a request when you guys should do that personally to make you feel like you guys really care about your customers I hate these apartments I'm so ready to move out someone broke in my apartment and you guys and come over probably you guys came five days after Incedent.I told you guys when I had a leak the carpet out where you guys didn't take care of the carpet I told you guys when I had to leave the white hair got water in it you guys didn't fix the lights I'm having problems with my bathrooms and the drainage I still have a head and body come out for that the window that got broken into I still don't have a screen on that so I'm paying for a lot of things that you guys aren't coming out to handle it like you guys are handling it you push it under the rug and acting like you guys don't care you'll put them paint over it to make it feel like it's done or you guys fixed it and that's not the case you guys should cut out the wall and redo the wall and paint then after you fixed it not just paint over I told you guys when I had a leak the carpet out where you guys didn't take care of the carpet I told you guys when I have a leak the white hair got water in it you guys and fix the light I'm having problems with my bathrooms and the drainage I still have a head and body come out for that the window they got broken into I still don't have a screen on that so I'm paying for a lot of things that you guys aren't coming out to handle it like you guys are handling it you pushing it up under the rug and acting like you guys don't care you'll put some paint over it to make you feel like it's done or you guys fixed it in that's not the case you guys to cut out the wall and redo the wall and paint then after you fixed it not just paint over mold
    Manager

    9/13/2019

    Waterford Place
    We're so sorry to hear this feedback and apologize for any frustration this may have caused. It's important that we address all maintenance concerns in a timely manner and we regret that this hasn't been done for you. Please stop by the office so we can discuss your concerns more clearly and make things right going forward. Assistant Community Manager

    Review 17 out of 292

    Share This Review

    Check Availability

    Waterford Place

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review