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2700 Summit Creek Drive, Stone Mountain, GA 30083
2700 Summit Creek Drive, Stone Mountain, GA 30083

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Resident 2020 Not Recommended

Reviewed 03/26/2020

Maintenance is a joke , things weren't fix from day one .My fault I took there word it would be fixed. Fridge went out , had to pull teeth to replace. Replacing stove as promise filthy metal sticking out was like pulling teeth to replace .Bugs a major problem even though it came with lease price finally ,stove replaced they drugged it across the floor leaving scratches ,unit above me had an over flow water leak crew came out after police setting me up with red cross. Emergency line no pick up finally they reached , ceiling is stained and stained from a previous flood why they just patched one area ?. No AC NO HEAT it WORK DONT WORK. Even accused me of blowing the pilot out Like I just wanted to freeze.5 months of complaining still not fixed and just because I want it fixed and working right and keep informing them it's not working they call me a complainer. Ok...let the court handle it. MAINTENANCE IS A JOKE ! Followed by ignorant staff members. I'm not in the office every week if you fix it..I don't become a nagger if you fix it..!!....
The Haverly at Stone Mountain Manager03/29/2020

Thank you for reaching out. Please know that resident happiness is important to us and I'd like the opportunity to make it up to you. Since you've posted anonymously, I ask that you please stop by my office to speak with me directly regarding these issues. I hope to hear from you soon and look forward to making you happier in our community. Sincerely, Eleanor B., Community Manager [email protected]

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