| Number of reviews in the past 365 days | 15 |
| Percentage of reviews responded to | 80% |
| Average time to respond to reviews | 79.07 days |
1460 Distribution Drive, Suwanee, GA 30024
Ratings & Reviews (37 Reviews)
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• 2017 - 2020 Not Recommended
Updated 05/25/2020
Reviewed 05/25/2020
The owners/staff do not care about their residents. Most of them are rude and completely unresponsive to calls/requests. The grounds are not kept up well and there is dog poop everywhere. Rent goes up substantially every year with declined service and amenities. The residents are by… See More
Provenza at Old Peachtree Manager01/01/2020
We appreciate you taking the time to leave us this feedback. We are sorry that you have not enjoyed your experience here - please call the office at 770-418-9099 to discuss further.
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• 2020 Recommended
Updated 05/22/2020
Reviewed 05/22/2020
The experience of leasing was made easy. I have only been here 1 month, but no complaints thus far. Abby and Alley response promptly to emails and concerns. I love the interior of my apartment home. Minimal noise.
Provenza at Old Peachtree Manager01/01/2020
Hi Verified Resident 771171, thank you so much for your positive comments about Provenza Old Peachtree!
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• 2020 Recommended
Updated 05/03/2020
Reviewed 05/03/2020
Provenza is a wonderful place to live and I appreciate the cleanliness of the complex, the attentiveness of the staff, and answers to your questions are answered quickly. So far so good and I can only imagine things will be even better once all the amenities… See More
Provenza at Old Peachtree Manager01/01/2020
We appreciate your positive review about your recent experience with us! We can't wait to open back up so you can get the full experience!
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• 2019 - 2020 Recommended
Updated 02/11/2020
Reviewed 02/11/2020
I love my community! The maintenance team here is amazing... Yuri did my last work order and while it wasnt anything major he was prompt, professional and very courteous! I love my community and happy that I decided to make The Provenza my Home!
Provenza at Old Peachtree Manager01/01/2020
Hi Verified Resident 743739, we are very happy to have provided you with such a positive experience!
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• 2018 - 2020 Not Recommended
Updated 01/12/2020
Reviewed 01/12/2020
La propiedad es agradable tiene unidades con execelentes espacios, la comunidad es silenciosa aunque hay que mejorar en el cumpliento de las normativas en la recolecciòn de las heces de las mascotas y la administración requiere un mejoramiento en la calidad de mantenimiento y limpieza de… See More
Provenza at Old Peachtree Manager01/01/2020
Verified Resident 735392, we are so happy to read such a great review about Provenza Old Peachtree!
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Ana_C821 • Resident • 2019 Recommended
Updated 12/19/2019
Reviewed 12/19/2019
I love it here! I've been living at this property for three years and it has been such a great experience. The community is beautiful, clean, modern and right next to the interstate which is a PLUS for me :) Would definitely recommend living here!
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Resident • 2019 Not Recommended
Updated 12/11/2019
Reviewed 12/11/2019
This property needs major updating for the area and the price of surrounding units. This property is not updated enough to charge the prices they offer. I moved into this property from out of town which I traveled 800 plus miles when I arrived the bathrooms… See More
Provenza at Old Peachtree Manager13/13/2019
Thank you for taking the time to share your experience with us. We always strive to provide our residents with the best customer service and living experience possible. We are sorry that your apartment was not cleaned to your satisfaction at move in. Please know that we will always make things right if they are brought to our attention. The ADA accessible apartments do feature a different style kitchen, including microwave placement, but we try to make sure we let people know about the differences before reserving an apartment with us. The water/sewer bills are based on each individual apartments usage and we do provide our residents with a methodology memo if they have any questions. Our billing provider is also available to answer any questions. We did confirm with our billing provider that the meter equipment in your home was functioning properly during your residency. Thank you again for taking the time to express your concerns. If there are any outstanding issues that we can assist with, please contact the leasing office at 770-418-9099.
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Verified Resident 725684 • 2017 - 2019 Recommended
Updated 12/10/2019
Reviewed 12/10/2019
In January 2017, when I chose to live here, it was The Heights at Old Peactree. It was in excellent condition, free laundry room, inviting club house, lovely pool, cozy apartment, in an ideal location and the manager, Joannie was professionally and helpful. The apartment complex… See More
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Verified Resident 712007 • 2019 Recommended
Updated 10/31/2019
Reviewed 10/31/2019
So far it's been a wonderful experience. It is incredibly different from the place I was living. Very quiet. No issues with neighbors. I'm around people who care, for the most part, about the community.
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Verified Resident 688135 • 2013 - 2019 Recommended
Updated 09/01/2019
Reviewed 09/01/2019
I have lived here for nearly six years. I would have to say that this has been a nice experience. This is a family oriented community. The amenities are great and the staff is amazing. I would recommend living at The Heights @ Provenza to anyone.… See More
Provenza at Old Peachtree Manager27/27/2019
We appreciate your positive review about your recent experience with us! Thank you again for leaving us this response!
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Verified Resident 688133 • 2018 - 2019 Not Recommended
Updated 09/01/2019
Reviewed 09/01/2019
My experience at this apartment hasn't been all bad, but definitely hasn't been great either. They only seem to care once you've complained. If you have a complaint about your neighbors they only do something once you've complained more than once. If you have a maintenance… See More
Provenza at Old Peachtree Manager27/27/2019
Hi Verified Resident 688133, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 418-9099 to discuss this further.
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Verified Resident 634530 • 2019 Recommended
Updated 08/04/2019
Reviewed 05/02/2019
Making the decision to live at the Provenza at Old Peachtree was an awesome choice... It has been one of the best apartment living experiences I have had to date from the quality of my apartment home maintenance and the office staff I cannot imagine being… See More
Provenza at Old Peachtree Manager27/27/2019
Thank you for your feedback about our community! We appreciate you sharing your experience and hope to continue making you feel at home!
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Verified Resident 671134 • 2014 - 2019 Not Recommended
Updated 07/30/2019
Reviewed 07/30/2019
You dont want my review. Trust me. You dont want my review. Trust me. You dont want my review. Trust me. You dont want my review. Trust me. You dont want my review. Trust me. You dont want my review. Trust me. You dont want my… See More
Provenza at Old Peachtree Manager27/27/2019
Verified Resident 671134, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We do hope we can be of assistance in the future. Take care!
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Verified Resident 669788 • 2017 - 2019 Recommended
Updated 07/26/2019
Reviewed 07/26/2019
The reason I gave only 3 stars for the grounds have to do with the staircase / hallway cleanliness. There is a lot of dust, spider webs and tiny wraps that flow out of the trash bags etc. I could take my own garbage, and instead… See More
Provenza at Old Peachtree Manager27/27/2019
Verified Resident 669788, your satisfaction is our top priority. We are dedicated to make sure our community stays clean, we will take care of this!
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Verified Resident 655822 • 2019 Recommended
Updated 06/23/2019
Reviewed 06/23/2019
I really like living here. The apartment is nicely laid out and equipped. The pool and clubhouse are top notch. We didnt see any better during our search. And it is very low key and quiet. It is very pet friendly which is great. But not… See More
Provenza at Old Peachtree Manager27/27/2019
Thank you for your feedback about our community! We appreciate you sharing your experience. We have reached out to the company that repairs the lights and it has been scheduled!
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Verified Resident 644162 • 2018 - 2019 Recommended
Updated 05/24/2019
Reviewed 05/24/2019
My experience has been a very pleasant one.The staff has been very professional. I feel comfortable and safe. My Neighbors are friendly and helpful. I am enjoying my time here at this beautiful . I look forward to coming home from work everyday. See More
Provenza at Old Peachtree Manager27/27/2019
Thank you for your feedback about our community! We appreciate you sharing your experience and hope to continue making you feel at home!
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Verified Resident 634502 • 2019 Recommended
Updated 05/02/2019
Reviewed 05/02/2019
Very pleasant community. The assistant community manager is very welcoming and informative. I would give a 5-star rating for apartments And the location of the apartment is very flexible from the freeway .
Provenza at Old Peachtree Manager27/27/2019
Thank you for your feedback about our community! We appreciate you sharing your experience and hope to continue making you feel at home!
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carolinerhod • Resident • 2017 - 2019 Not Recommended
Updated 04/17/2019
Reviewed 04/17/2019
Do not live here! We moved out in January and still haven't received our deposit back. I have called multiple times and they claim to be "overnighting it". We still have not received it. I called to ask about the issue, and they said they would… See More
Provenza at Old Peachtree Manager27/27/2019
We are disappointed to hear that you did not have a more positive experience with us at Provenza Old Peachtree. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. Provenza Old Peachtree
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Verified Resident 621624 • 2019 Recommended
Updated 03/31/2019
Reviewed 03/31/2019
My experience at the Heights at Old Peachtree has been pleasant and certainly worth every penny. The amenities are great and the staff are incredible. Unlike other apartments, noise is not an issue and my neighbors are professionals.
Provenza at Old Peachtree Manager27/27/2019
Thank you for your feedback about our community! We appreciate you sharing your experience and hope to continue making you feel at home!
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DiegoA • Resident • 2017 - 2018 Recommended
Updated 04/29/2018
Reviewed 04/29/2018
The leasing office offers great customer service and the maintenance crew responds immediately after a request. Everything is clean and looks new. Definitely a luxury apartment complex and not just by name but the quality of everything from beginning to end is great. Definitely a place… See More
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Willshau • Resident • 2018 Recommended
Updated 01/25/2018
Reviewed 01/25/2018
I love this community. There's very nice people that live here, the staff is nice, and my view is superb. I can't really complain about anything. Once I enter the community all of this noise from the outside is gone. I hardly hear neighbors passing by… See More
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Resident • 2015 - 2016 Not Recommended
Updated 01/10/2017
Reviewed 01/10/2017
I lived here for 2 years. Had to move out because of the very high crime rate. Children and wife were terrified due to high crime. If you love your family and care for their safety do not come here. Very unsafe community. At least 2-3… See More
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Resident • 2016 Not Recommended
Updated 11/01/2016
Reviewed 11/01/2016
Do not ever even think of staying here. Very unsafety, crime every week. Noise level terrible. Front office bunch of heartless people. Stay away from this !!!!
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Resident • 2016 Not Recommended
Updated 10/23/2016
Reviewed 10/23/2016
Not safety. In 30 days in 2 appartments robbery. Front desk not helpful, acting like they dont care. If complain about noise they suggest to call police. Nothing. Not a good place.
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Resident • 2014 - 2015 Not Recommended
Updated 09/14/2015
Reviewed 09/14/2015
I lived in the Heights at Old Peachtree for over a year and I can also say along with several others who have reviewed it that it is the worst Apartment complex I have ever lived in, for the picture that it paints when you lease.… See More
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