Ratings & Prices for Provenza at Old Peachtree, Suwanee, GA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.1
Safety	4
Office Staff	4.1
Maintenance	4.6
Neighborhood	4.6
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	15

Manager's Review Engagement

Percentage of reviews responded to	86.67%

Manager's Review Reply Time

Average time to respond to reviews	38.4 days

Ratings & Reviews (49 Reviews)

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Verified Resident 163146 • vrp • 2020

02/24/2021

Provenza at Old Peachtree is the best apartment community I have ever lived at thus far! Five stars for sure! And Im normally extremely picky! I would highly recommend this community to any of my friends and family.

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Verified Resident • vrp • 2020

02/13/2021

Absolutely perfect experience! Abbey made my move in seamless even taking extra steps to allow my young son minimal waiting time after our long drive to finalize. Theyve been responsible friendly and just amazing! I am blown away about my experience!

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Provenza at Old Peachtree Manager

02/16/2021

Hi Verified Resident 872690, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Verified Resident • vrp • 2020

01/15/2021

Part of the great experience is the staff is so friendly! I feel like they care and want the residents to enjoy their living arrangements. Thankful for the apartment also taking COVID safe precautions!

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Provenza at Old Peachtree Manager

01/19/2021

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Verified Resident • vrp • 2020

Updated Review

12/25/2020

First floor living has not been great. I would recommend this community but not first floor living. The gated community is what attracted us here. The apartment that was shown to us was beautiful and we knew we could call this home. However we had no… See More

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Provenza at Old Peachtree Manager

01/09/2021

Hello Verified Resident 830843, we appreciate you taking the time to leave us this feedback. Please call the office is you would like to discuss any pending issues you might be having.

Previous Review

· 10/10/2020

Verified Resident • vrp • 2019 - 2020

12/15/2020

Its been good....................................................... Thank you

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Provenza at Old Peachtree Manager

01/09/2021

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Verified Resident 838533 • vrp • 2020

11/02/2020

Extraordinary experience! No complaints thus far. Maintenance staff is wonderful and very manner-able. Cleanliness of the property is exceptional. Neighbors are quiet. Valet trash service is a life saver. Loving the space.

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Provenza at Old Peachtree Manager

11/06/2020

Verified Resident 838533, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Provenza Old Peachtree.

Verified Resident 803282 • vrp • 2019 - 2020

08/13/2020

Thankful for all except paying $25 dollars a month for trash pickup from out door that is so unreliable Im paying for the privilege of taking it myself to the dumpster. Honestly, everything else is just fine. I wouldnt mention it, other than everytime I walk… See More

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Provenza at Old Peachtree Manager

11/06/2020

Verified Resident 803282, thank you for your review; we are happy to pass along your comments to the team here at Provenza Old Peachtree to address the trash issues!

Verified Resident 791405 • vrp • 2019 - 2020

07/15/2020

No happy hear Many Reasons 1. Heat and air broken 5 times/ fan works system doesnt and electric bill higher than should be 2. Floor replaced after just moved in in Oct 2019 3. Bike stolen/ suppose to have known not to lock it under stairs… See More

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Provenza at Old Peachtree Manager

07/30/2020

Verified Resident 791405, we're disappointed to hear of the negative experience you had at our location. Thank you for leaving feedback. Please reach out to us at (770) 418-9099 so we may identify ways to improve your experience.

Verified Resident 786370 • vrp • 2017 - 2020

07/02/2020

Great place to stay. Great staff and beautiful apartments. The grounds are nice and the clubhouse is very . I am very glad we found these apartments when we were searching for a new place to move to. Neighbors are very freindly.

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Provenza at Old Peachtree Manager

07/30/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Verified Resident 782120 • vrp • 2020

06/21/2020

While signing up and moving in has been easy enough, I did not even know how to pay my bills online for the first week of my stay. Making this more obvious would be helpful. However the apartments and grounds are fantastic.

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Provenza at Old Peachtree Manager

07/30/2020

Verified Resident 782120, we really appreciate your feedback!

Verified Resident 735392 • vrp • 2018 - 2020

06/17/2020

No se encuentra muy optimo el mantenimiento del jardin y areas comunes, se nota como las plantas del area de la piscina requieren mantenimiento y los materos se encuentran vacios no es agradable a la vista

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Provenza at Old Peachtree Manager

06/01/2020

Verified Resident 735392, we are so happy to read such a great review about Provenza Old Peachtree!

Verified Resident 777925 • vrp • 2018 - 2020

06/10/2020

As long as you dont ever need anything you'll be great. Which is unlikely so probably look elsewhere. Or if your okay with the front office taking over 7 months to accomplish something they promised and being completly uncommunicative maybe this obviously overpriced place is for… See More

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Provenza at Old Peachtree Manager

07/30/2020

Verified Resident 777925, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

Verified Resident 771969 • vrp • 2017 - 2020

05/25/2020

The owners/staff do not care about their residents. Most of them are rude and completely unresponsive to calls/requests. The grounds are not kept up well and there is dog poop everywhere. Rent goes up substantially every year with declined service and amenities. The residents are by… See More

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Provenza at Old Peachtree Manager

06/01/2020

We appreciate you taking the time to leave us this feedback. We are sorry that you have not enjoyed your experience here - please call the office at 770-418-9099 to discuss further.

Verified Resident 771171 • vrp • 2020

05/22/2020

The experience of leasing was made easy. I have only been here 1 month, but no complaints thus far. Abby and Alley response promptly to emails and concerns. I love the interior of my apartment home. Minimal noise.

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Provenza at Old Peachtree Manager

06/01/2020

Hi Verified Resident 771171, thank you so much for your positive comments about Provenza Old Peachtree!

Verified Resident 764825 • vrp • 2020

05/03/2020

Provenza is a wonderful place to live and I appreciate the cleanliness of the complex, the attentiveness of the staff, and answers to your questions are answered quickly. So far so good and I can only imagine things will be even better once all the amenities… See More

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Provenza at Old Peachtree Manager

06/01/2020

We appreciate your positive review about your recent experience with us! We can't wait to open back up so you can get the full experience!

Verified Resident 743739 • vrp • 2019 - 2020

02/11/2020

I love my community! The maintenance team here is amazing... Yuri did my last work order and while it wasnt anything major he was prompt, professional and very courteous! I love my community and happy that I decided to make The Provenza my Home!

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Provenza at Old Peachtree Manager

06/01/2020

Hi Verified Resident 743739, we are very happy to have provided you with such a positive experience!

Ana_C821 • Resident • 2019

12/19/2019

I love it here! I've been living at this property for three years and it has been such a great experience. The community is beautiful, clean, modern and right next to the interstate which is a PLUS for me :) Would definitely recommend living here!

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Former Resident • 2019

12/11/2019

This property needs major updating for the area and the price of surrounding units. This property is not updated enough to charge the prices they offer. I moved into this property from out of town which I traveled 800 plus miles when I arrived the bathrooms… See More

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Provenza at Old Peachtree Manager

12/13/2019

Thank you for taking the time to share your experience with us. We always strive to provide our residents with the best customer service and living experience possible. We are sorry that your apartment was not cleaned to your satisfaction at move in. Please know that we will always make things right if they are brought to our attention. The ADA accessible apartments do feature a different style kitchen, including microwave placement, but we try to make sure we let people know about the differences before reserving an apartment with us. The water/sewer bills are based on each individual apartments usage and we do provide our residents with a methodology memo if they have any questions. Our billing provider is also available to answer any questions. We did confirm with our billing provider that the meter equipment in your home was functioning properly during your residency. Thank you again for taking the time to express your concerns. If there are any outstanding issues that we can assist with, please contact the leasing office at 770-418-9099.

Verified Resident 725684 • vrp • 2017 - 2019

12/10/2019

In January 2017, when I chose to live here, it was The Heights at Old Peactree. It was in excellent condition, free laundry room, inviting club house, lovely pool, cozy apartment, in an ideal location and the manager, Joannie was professionally and helpful. The apartment complex… See More

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Verified Resident 712007 • vrp • 2019

10/31/2019

So far it's been a wonderful experience. It is incredibly different from the place I was living. Very quiet. No issues with neighbors. I'm around people who care, for the most part, about the community.

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Verified Resident 688135 • vrp • 2013 - 2019

09/01/2019

I have lived here for nearly six years. I would have to say that this has been a nice experience. This is a family oriented community. The amenities are great and the staff is amazing. I would recommend living at The Heights @ Provenza to anyone.… See More

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Provenza at Old Peachtree Manager

09/27/2019

We appreciate your positive review about your recent experience with us! Thank you again for leaving us this response!

Verified Resident 688133 • vrp • 2018 - 2019

09/01/2019

My experience at this apartment hasn't been all bad, but definitely hasn't been great either. They only seem to care once you've complained. If you have a complaint about your neighbors they only do something once you've complained more than once. If you have a maintenance… See More

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Provenza at Old Peachtree Manager

09/27/2019

Hi Verified Resident 688133, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 418-9099 to discuss this further.

Verified Resident 634530 • vrp • 2019

08/04/2019

Making the decision to live at the Provenza at Old Peachtree was an awesome choice... It has been one of the best apartment living experiences I have had to date from the quality of my apartment home maintenance and the office staff I cannot imagine being… See More

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Provenza at Old Peachtree Manager

09/27/2019

Thank you for your feedback about our community! We appreciate you sharing your experience and hope to continue making you feel at home!

Verified Resident 671134 • vrp • 2014 - 2019

07/30/2019

You dont want my review. Trust me. You dont want my review. Trust me. You dont want my review. Trust me. You dont want my review. Trust me. You dont want my review. Trust me. You dont want my review. Trust me. You dont want my… See More

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Provenza at Old Peachtree Manager

09/27/2019

Verified Resident 671134, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We do hope we can be of assistance in the future. Take care!

Verified Resident 669788 • vrp • 2017 - 2019

07/26/2019

The reason I gave only 3 stars for the grounds have to do with the staircase / hallway cleanliness. There is a lot of dust, spider webs and tiny wraps that flow out of the trash bags etc. I could take my own garbage, and instead… See More

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Provenza at Old Peachtree Manager

09/27/2019

Verified Resident 669788, your satisfaction is our top priority. We are dedicated to make sure our community stays clean, we will take care of this!

•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site

General

Car Care Center with Vacuum
Clubhouse
Cyber Lounge with Wi-Fi
Fitness Center
Grilling Station and Entertainment Space
Outdoor Fireplace with Seating
Resort Style Swimming Pool with Water Features
Valet Trash Service and Recycling Program

Pets

Dogs Allowed
Fee: $350 ~ 350
Rent: $20
Restrictions: We welcome two pets per apartment home. There is a $350 non-refundable pet fee for the first pet and $200 for the second pet. Pet rent is $20 per pet and aggressive breeds are prohibited. Maximum weight allowed is 70lbs per pet. Please call for complete pet policy information.
Pet Limit: 2
Cats Allowed
Fee: $350 ~ 350
Rent: $20
Restrictions: We welcome two pets per apartment home. There is a $350 non-refundable pet fee for the first pet and $200 for the second pet. Pet rent is $20 per pet and aggressive breeds are prohibited. Maximum weight allowed is 70lbs per pet. Please call for complete pet policy information.
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,343
SQ. FT.
649
Available
Avail.
4 Units
Model
A1

View Floor Plan

Price
Price
$1,383
SQ. FT.
752
Available
Avail.
3 Units
Model
A2

View Floor Plan

Price
Price
$1,393
SQ. FT.
819
Available
Avail.
3 Units
Model
A3

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,552
SQ. FT.
964
Available
Avail.
1 Units
Model
B1

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,562
SQ. FT.
1,074
Available
Avail.
5 Units
Model
B2

View Floor Plan

Price
Price
$1,713
SQ. FT.
1,136
Available
Avail.
1 Units
Model
B3

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,879
SQ. FT.
1,314
Available
Avail.
N/A
Model
C1

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

We are now accepting in-person and self-guided tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. Consider it the best of both worlds: Provenza at Old Peachtree offers luxury apartment homes in Suwanee, Georgia. Our close-knit small-town community is conveniently located off Old Peachtree Road. Ranked as one of "America's Ten Best Places To Live", Suwanee is a friendly, progressive community committed to maintaining a high quality of life for its residents. Our beautiful one, two and three bedroom apartment homes combine a modern style with trendsetting charm. Individual homes include sophisticated features such as Whirlpool stainless steel appliances, soaring nine-foot ceilings with double crown molding, and gorgeous granite countertops and vanities. We offer lifestyle-enhancing amenities from a resort-style pool, sports-club style fitness center to a high-tech cyber lounge and a Clubroom with a professional chef's kitchen. At Provenza at Old Peachtree, the personalized service of our staff, the comparable list of amenities and our commitment to exceed your expectations create the perfect home.

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

What is the estimated utility bill for one person?

Anonymous · March, 19 2018

No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at Provenza at Old Peachtree?
The community is rated 4.4/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Provenza at Old Peachtree?
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.

How safe is Provenza at Old Peachtree?
The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.6/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 86.67% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 38.4 days to their community reviews in the past year.

Who manages Provenza at Old Peachtree?
Greystar*

What is the pet policy at Provenza at Old Peachtree?
Dogs Allowed
Fee: $350 ~ 350
Rent: $20
Restrictions: We welcome two pets per apartment home. There is a $350 non-refundable pet fee for the first pet and $200 for the second pet. Pet rent is $20 per pet and aggressive breeds are prohibited. Maximum weight allowed is 70lbs per pet. Please call for complete pet policy information.
Pet Limit: 2
Cats Allowed
Fee: $350 ~ 350
Rent: $20
Restrictions: We welcome two pets per apartment home. There is a $350 non-refundable pet fee for the first pet and $200 for the second pet. Pet rent is $20 per pet and aggressive breeds are prohibited. Maximum weight allowed is 70lbs per pet. Please call for complete pet policy information.
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
Lease today and receive $500 off your 1st full months rent - call the office for details!