The Pointe at Suwanee Station

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The Pointe at Suwanee Station

1525 Station Center Boulevard, Suwanee, GA 30024
(236 Reviews)

Reviews

(232)

4 rating

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236 total reviews

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2019 - 2022

2/12/2023

Looks somewhere else

I recently moved out of this apartment complex and I have to say, it was one of the worst living experiences I have ever had. From the moment I moved in, I was faced with a barrage of maintenance issues that went unresolved for far too long. The staff was either not knowledgeable enough to resolve the issues, lacked the necessary parts, or simply didn't do what was requested. When I tried to follow up on the issues, I was told to resolve some of them myself, which was unacceptable. The person responsible for collecting trash each night was also extremely unreliable and would often skip units in my building. To make matters worse, they would place the trash cans upside down in front of the doors, making the breezeways dirty and attracting roaches. When I brought this to the attention of the front office, I was told that my trashcan should be clean and that there shouldn't be a mess. The gates were also a constant source of frustration, as they were broken a majority of the time and would remain open. On six separate occasions, no one was able to enter or leave the community because the gates… See More>
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    anonymous

    Resident 2021 - 2022

    8/28/2022

    It's all true....

    Dog feces everywhere even though there are stations throughout the property for pet owners to pickup and discard poop; bug infested apartments even though they charge extra for pest control; dirty and smelly vestibules from trash being left out since the valet trash company is inconsistent; extreme rent increases; gate is always open/broken; rude neighbors and poor management. The first day I moved in, I met another resident in the parking lot outside my building. She was waiting on Suwanee Police to arrive to report that someone broke into her car overnight. I was surprised with all the police cars parked throughout the property. I guess the criminals know its all for show. November 2021, my upstairs (3rd floor) neighbor moved out and all hell broke loose when the new tenants moved in. They run, stomp, throw things down on floor, smoke (I smell it and they have set off fire alarms several times late at night). I called and reported all this to the office, even had the courtesy officer come out when the alarms went off in hopes he would smell something and do something, but nope. The neighbors outsmarted him by pretending to be sleep. How do… See More>
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      anonymous

      Resident 2019 - 2022

      7/7/2022

      Horrible place to live!

      Don't move here unless you love dog feces everywhere, roach infested apartments, dirty and smelly vestibules, extreme rent increases, maintenance not coming out for emergencies, and racist neighbors screaming the "n" word.

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        anonymous

        Resident 2021

        12/29/2021

        Be forewarned. I live in a plain, 1 bedroom 1 bath bottom floor apartment and my re t is being raised $200/month. I had an emergency door locked when I first moved in and when I called the maintenance man he said he didn’t want to get out of bed and I should call the police. I had to replace the plastic cheap toilet seat 3 times and the maintenance man did not know what he was doing and another one had to be called in. They quote a specific amount for monthly rent, but that is not accurate. You pay for all kinds of extras even if you don’t use them. They charge for pest control but I’ve never seen a pest control technician. The security gate was broken for 6 months. There’s always dog crap everywhere and too many people don’t use the doggie waste bags. The rules line noise and dogs barking incessantly are not enforced. The pool area is very nice but grounds are not. Be sure you are prepared to have your rent raised $200 a month with all the extras. Read every bit of fine print. This place is not what they are printing.

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          Kate_B783

          Resident 2019 - 2020

          8/8/2020

          I've lived here since October and with my renewal coming up, I can say they've made it difficult to move away. Only reason I'm considering moving is to be closer to work to save time on my commute. I'm not going to say it's been a perfect experience living here, but it has been the best apartment living experience I've ever had so far. The grounds are kept pretty clean, but a lot of residents seem to have issues picking up after their dogs so walking in the grassy areas means watching where you step. But the crew tries to pick it up at least once a week so there's that. I've had a few maintenance issues that were a headache. My garbage disposal broke and was leaking. They replaced it within 2 days of my reporting it. The upstairs neighbor had a leak to their hot water tank which caused the ceiling to leak in my maintenance closet at midnight on a Saturday night. Maintenance was at my apartment at 8am on Sunday to help me mitigate until the upstairs neighbor got home from her weekend away. Then everything was fixed by Sunday night. All of this was during… See More>

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            anonymous

            Resident 2019

            7/10/2019

            Communications coming from building management need major improvement. I was only given 12 minutes notice from management before they closed for the day (they sent an email 5:48 p.m., when the leasing office closes at 6:00 p.m.) that they would be entering my unit THE VERY NEXT DAY to inspect the fire sprinklers. What I was told was to "secure my pets" and nothing else. When fire alarms are inspected, I have routinely kept my pet(s) in a bathroom with the door closed. However, in this situation, we were not told we could not secure them in a bathroom, because the inspectors were also going to be entering there as well. When I discovered that, I called the leasing office and asked if I could put my cat in the bathroom with a "do not enter" sign. In response to my inquiry, I was told that should be okay. Nobody told me the inspectors would enter the bathroom anyway. Well, the inspectors disregarded my sign, entered my bathroom despite my telling them not to, and my cat got out. Of course, when the inspectors saw me coming home, they did not tell me the cat got out, even though they… See More>
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              Alex_W906

              Resident 2018 - 2019

              6/18/2019

              I enjoyed living in this community very much. HOWEVER I got a job out of state and needed to move. My move out notice was "misplaced" as were my keys on the day that I moved out. I was wrongly charged an extra month's rent and not given back my deposit because of an error THEY made...it has now been two months since I moved out and I am STILL waiting for them to rectify this situation. I have called and emailed and been in person several times and have been assured that the check is on the way. But now, when I call I can't even get through because their phone number has been "temporarily disconnected". I'm not sure what is going on but I definitely do not recommend this company to anyone who doesn't want to get scammed (because that's what it feels like at this point) out of nearly $2,000....or more! Don't do it.

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                Resident 628564

                Verified Resident 2016 - 2019

                4/17/2019

                Management and Maintenance are excellent. Units are spacious and well designed. The ground crews are terrible, especially the pressure washers and breezeway air-blowers. They rush through doing a sloppy job. The majority of the time the breezeways look trashy. They are an embarrassment to me when friends/family visit. They are poorly maintained and do not represent the quality of the interior.

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                  Resident 626327

                  Verified Resident 2019

                  4/11/2019

                  First office staff was very kind and helpful in getting us approved. Maintenance is great and over all appearance is homey. It's very peaceful and comfortable to live here. plenty of parking. Gate has issues but they are fast to work on the problem. Would recommend this The point to anyone looking. Sean L

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                    Resident

                    Resident 2014 - 2019

                    4/10/2019

                    Very satisfied with service, maintenance and upkeep of the community. The gym is well kept. Laundry room is kept clean. I like the reception area where I can entertain business guests. Staff are always polite and cheerful.

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                      Resident 624376

                      Verified Resident 2019

                      4/7/2019

                      Just moved here. Advertised as non-smoking units, though I've seen many residents smoking on the porches. Pizza slice has been smeared across my back windshield. Finding small little discrepancies now following the move-in inspection. The front gate has been broken. "New parts on order". I'm told the breeze-ways are cleaned regularly, but they're obviously not pressure washed.

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                        Resident 623198

                        Verified Resident 2018 - 2019

                        4/3/2019

                        The department was not clean at move in and some things have still not been done. I'm tired of calling so I give up. The maintenance team takes a while to answer your request which is really unacceptable

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                          Resident 621251

                          Verified Resident 2019

                          3/29/2019

                          Jennifer gave good service. Everything goes well as so for.Jennifer gave good service. Everything goes well as so for.Jennifer gave good service. Everything goes well as so for.Jennifer gave good service. Everything goes well as so for.

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                            Resident 619378

                            Verified Resident 2019

                            3/25/2019

                            The apartment I am moved-in was not all all ready/clean after the staff promised it would be. I had to give my trust and they let me down. The maintenance staff is friendly however, and does work hard to do what they can.

                              Manager

                              4/2/2019

                              The Pointe at Suwanee Station
                              Dear Valued Resident, Thank you for your feedback. We regret that we did not meet your expectations. We strive daily to ensure you have a positive living experience and we always regret when one of our valued residents are not happy. Please contact me in the office at your earliest convenience. -The Pointe Community Manager
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                              Resident 613771

                              Verified Resident 2017 - 2019

                              3/10/2019

                              Its It's a nice community. Quiet most of the time. Plenty of grocery stores and restaurants in the area. Great school systems. My kids like their schools, and feel challenged with the school work given. Good area for families.

                                Manager

                                4/2/2019

                                The Pointe at Suwanee Station
                                Dear Valued Resident, Thank you for your positive feedback. We value having you as a resident and are so glad you are enjoying your home at The Pointe at Suwanee Station. If we can assist you in the future, please do not hesitate to let us know. -The Pointe Management Team
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                                Resident 609910

                                Verified Resident 2018 - 2019

                                3/16/2019

                                My experience living in this apartment community has been pleasant, aside from receiving a copy of my lease (I requested a copy shortly after moving in seven months ago, and have no idea if I am in compliance with what I signed) and the washing machine that leaves lint in my clothes.

                                  Manager

                                  4/2/2019

                                  The Pointe at Suwanee Station
                                  Dear Valued Resident, Thank you for your positive feedback. We value having you as a resident and are so glad you are enjoying your home at The Pointe at Suwanee Station. If we can assist you in the future, please do not hesitate to let us know. -The Pointe Management Team
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                                  Resident 601603

                                  Verified Resident 2019

                                  2/6/2019

                                  The community is nice, clean, and safe environment especially for families. Bottom line I take pride coming home to The Pointe at Suwanee Station everyday. This community gives a sense of a home like feeling. I'm glad I chose to live here.

                                    Manager

                                    4/2/2019

                                    The Pointe at Suwanee Station
                                    Dear Valued Resident, Thank you for your review. At Pointe we strive to make every resident a feel comfortable and happy. I am glad you chose to live here!! The Pointe at Suwanee Management
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                                    Resident 599895

                                    Verified Resident 2018 - 2019

                                    2/2/2019

                                    This community is not worth the money. The apartments are poorly put together and the office staff are horrible. We have had the worst experience. I would not recommend this place to anyone. There are much better options in the area

                                      Manager

                                      4/2/2019

                                      The Pointe at Suwanee Station
                                      Dear Valued Resident, Thank you for your feedback. We regret that we did not meet your expectations. We strive daily to ensure you have a positive living experience and we always regret when one of our valued residents are not happy. Please contact me in the office at your earliest convenience. -The Pointe Community Manager
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                                      Resident 591288

                                      Verified Resident 2014 - 2019

                                      1/9/2019

                                      Very Happy with all aspects. No more need be said. Requiring 200 characters is ridiculous.Also,I was unable to get any of the stars to register when I tapped on them I would have given 5 stars in all cases.

                                        Manager

                                        4/2/2019

                                        The Pointe at Suwanee Station
                                        Dear Valued Resident, Thank you for your positive feedback. We value having you as a resident and are so glad you are enjoying your home at The Pointe at Suwanee Station. If we can assist you in the future, please do not hesitate to let us know. -The Pointe Management Team
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                                        Resident 585391

                                        Verified Resident 2018

                                        12/19/2018

                                        Horrible service levels and the management is not trustworthy. Needs nearly all maintenance replaced with new staff and the management needs to be replaced immediately with those on top of the daily operations willing to take accountability and responsibility.

                                          Manager

                                          1/21/2019

                                          The Pointe at Suwanee Station
                                          Dear Valued Resident, Thank you for your feedback. We regret that we did not meet your expectations. We strive daily to ensure you have a positive living experience and we always regret when one of our valued residents are not happy. Please contact me in the office at your earliest convenience. -The Pointe Community Manager
                                          Review Author Icon

                                          Resident 582662

                                          Verified Resident 2018

                                          12/12/2018

                                          This community is awesome. We moved from a home to these apartments. I was skeptical at first but, I'm glad we decided to move here. The staff is friendly and are always available to assist with any request we may have.

                                            Manager

                                            1/21/2019

                                            The Pointe at Suwanee Station
                                            Dear Valued Resident, Wow! Thank you for the perfect rating and for such great compliments. We are honored to hear that you value our team and everything the community has to offer. We do truly value our residents and the community. Thank you for being a loyal resident of The Pointe. -The Pointe Team
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                                            Resident 580766

                                            Verified Resident 2018 - 2019

                                            1/23/2019

                                            Nice and clean environment, friendly property management staff. Zoe is the best! The property is nestled right by a quaint shopping plaza with Fresh Market and a church. For my unit, being 10+ years old, it has been remodeled nicely and I feel that is of great value for the location.

                                              Manager

                                              1/21/2019

                                              The Pointe at Suwanee Station
                                              Dear Valued Resident, Thank you for your review and recommendation. Your feedback is very valuable to us. We are thrilled to see that you are enjoying the community and all the benefits that go with living at The Pointe. Be sure to tell your friends and family. - The Pointe Team
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                                              Resident 569665

                                              Verified Resident 2017 - 2018

                                              11/11/2018

                                              Generally, a good apartment complex. Tenants are commuters and other workers, so the place is generally quiet and respectable. Maintenanc could be kept up a little better and there are frequent breakdowns at the security gate.

                                                Manager

                                                1/21/2019

                                                The Pointe at Suwanee Station
                                                Dear Valued Resident, Thank you for your feedback. Feedback, good or bad, is important to us. We use your feedback to continually improve our service to our residents. We regret that we have not met your expectations. Please contact me at your earliest convenience. Thank you again. -The Pointe Team
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                                                anonymous

                                                Resident 2015 - 2018

                                                11/4/2018

                                                This was once the better apartment complexes in Suwanee. It is not the same. It was once a nice place for working adults with families as well as retired adults. It used to be a nice quiet place where the staff was courteous and helpful. It is different. Once you pass the gates, the grounds are not as nice in appearance. The mailbox area has a lot of mail out on the ground or left out for anyone to steal in an age of identity theft. The mailbox trash can is quite messy at times. Pet owners must not have to clean up after their pets though bags/ trash cans. You can see feces in high foot-traffic areas. Gross! Building breezeway floors are dirty. Some buildings are worse than others. Bags of trash are set outside of apartment doors with no trash can. The trash compactor area can get super disgusting. The newer apartments in Suwanee may be a better option.

                                                  Manager

                                                  11/21/2018

                                                  The Pointe at Suwanee Station
                                                  Dear Valued Resident, Thank you for feedback! We are sorry to hear that your expectations are not being met. We would like to make sure that all the items that you mentioned are addressed. Please contact us at 678-546-9802 to discuss further. Providing great customer service for our residents is a top priority! -The Pointe Management Team
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                                                  Resident 563313

                                                  Verified Resident 2018

                                                  10/28/2018

                                                  I am glad to have found The Pointe at Suwanee station. It is conveniently located and the staff are always nice! The amenities are very well maintained. Can't wait till I can start swimming in the pool this summer.

                                                    Manager

                                                    10/29/2018

                                                    The Pointe at Suwanee Station
                                                    Dear Valued Resident, We are so glad to have YOU. Thank you for choosing The Pointe! You will certainly love the community in the summer/spring time. Be sure to stop by our next resident event to meet your lovely neighbors! -The Pointe Management Team

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Barcelona

                                                    1 Bed, 1 Bath | 840 - 843 sq. ft.

                                                    See Floor Plan Details

                                                    The Melbourne

                                                    1 Bed, 1 Bath | 921 sq. ft.

                                                    See Floor Plan Details

                                                    The Amsterdam

                                                    1 Bed, 1 Bath | 803 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Other
                                                    • Additional Storage
                                                    • Auto Payment Available
                                                    • BBQ and Picnic Areas
                                                    • Balcony
                                                    • Business Center
                                                    • Cash Payments via Moneygram
                                                    • Clubhouse
                                                    • Convenient to Fresh Market
                                                    • Convenient to Suwanee Town Center Restaurants and Shops
                                                    • Crown Molding
                                                    • Digital Waterton Concierge
                                                    • Email Notification of Mail Delivery
                                                    • Fitness Center
                                                    • French Doors
                                                    • Garden Tubs with Ceramic Tile Surrounds
                                                    • Granite Countertops and Stainless Steel Appliances
                                                    • High Ceilings
                                                    • In-Unit Washer and Dryers in Select Homes
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Maintenance Requests
                                                    • Online Payments Accepted
                                                    • Online Resident Services
                                                    • Package Receiving Service
                                                    • Personal Account Management
                                                    • Resident Car Care Center
                                                    • Resort Style Swimming Pool with Sundeck and Cabanas
                                                    • Tennis Court
                                                    • Theater Room
                                                    • Tiled Backsplash in Kitchen
                                                    • Valet Trash Service
                                                    • Walking and Biking Trails
                                                    • eCheck Payments Accepted
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                                                    Leasing

                                                    Welcome home to The Pointe at Suwanee Station Apartments in Suwanee, Georgia. Located in the cosmopolitan charm of Suwanee, you'll find contemporary homes that feature elevated ceiling heights, designer paint colors, crown molding, kitchens with stainless steel appliances and rich maple cabinetry, spacious closets, and a private patios or balcony on select apartments. Just steps from your door, you can relax at the poolside cabana with wireless internet, enjoy a movie in the HDTV theater room, challenge the biking and walking trails, or get in your daily workouts at the fully equipped fitness center. Centrally located, you'll be able to walk to the charming Suwanee Station with great shopping and dining venues and enjoy direct access to the Fresh Market. The Mall of Georgia and Gwinnett Arena, just 10 minutes away, are additional nearby attractions that our residents enjoy. Our apartments in Suwanee, GA also provide easy access for those residents who work at nearby employers such as Mitsubishi, Primerica, Mega Mart, Emory Healthcare or the Gwinnet Medical Center. The Pointe at Suwanee Station is located on Station Center Boulevard, within easy access to Peachtree Industrial Blvd., Buford Highway and Interstate 85, and a short drive from downtown Atlanta.
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                                                    Questions & Answers (0)

                                                    Frequently Asked

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                                                    1 Bed, 1 Bath
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                                                    The Pointe at Suwanee Station

                                                    July 2024

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                                                    The Pointe at Suwanee Station is a 803 - 1,514 sq. ft. apartment in Suwanee in zip code 30024. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Duluth, Sugar Hill, Johns Creek, Buford, and Lawrenceville.

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