Somerset at the Crossings

Somerset at the Crossings

(195 Reviews)
100 Summerwalk Parkway, Tucker, GA 30084
$1,086 - $1,483/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 1 Bath

Not Available

2 Beds, 1.5 Baths

Not Available

2 Beds, 2 Baths

Not Available

3 Bedrooms

3 Beds, 2.5 Baths

Not Available

Studio

Studio, 1 Bath

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C-
C-

Renter Ratings

B

Noise

3.0

Grounds

2.5

Safety

3.5

Office Staff

4.0

Maintenance

4.5

Neighborhood

3.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

2

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(195)

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anonymous

Resident 2020

12/27/2020

This trash is a eyesore! It hasn't always been like this but this weekend was just the worst, It's been just sitting here all weekend long! I'd be surprised if the people living near doesn't have rats or roaches! I pay a lot in rentSee More >
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Bigpapi11

Resident 2018 - 2020

11/20/2020

I've been living at Somerset for 2 years and its not bad. When we first moved there was a lot of car break ins but that has stopped. I haven't had problems with roaches but I do live on the top floor. The maintenance teamSee More >
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Verified Resident 753369

VRP 2020

3/17/2020

Simone was fabulous. She was helpful, knowledgeable and resourceful. There was some confusion about the amount of the cashier's check. Ashley didn't have my dog on the lease, even though she was on the application. That was the only hiccup in the process.

Manager

3/19/2020

Somerset at the Crossings
Hi Carol, thank you so much for your review. I do apologize for the "hiccup" with the pet fee, but I am glad that everything worked out as were are very happy to have you. Thanks again for the review and we are here to assist with anything you need.
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Verified Resident 628187

VRP 2018 - 2020

3/17/2020

So far great. Don't like some of the rent rules. Was in the hospital with back surgery an company not willing to work with me at all cost me 300 a month extra cause I was on short term disability an didn't get paid tilSee More >
Manager

8/1/2019

Somerset at the Crossings
Hello, Thank you for your four star review. We are please to here you had a great work order experience as maintenance works very hard to keep the residents happy. Please let us know if you need anything else.
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Verified Resident 749210

VRP 2020

3/3/2020

So far so good. I've only been here one week. Community is nice. The staff is great! The move in process was easy. Ashley, kept me updated with every step. One thing, however, I can hear my upstairs neighbors, but that's just apartment living soSee More >
Manager

3/5/2020

Somerset at the Crossings
Hello, and thank you for your 4 star review! We welcome you to the community and we are happy the move in process was smooth. Should the noise become incessant, please give us a call. Thank you again for your review.

Updated Review

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Verified Resident 746638

VRP 2013 - 2020

2/22/2020

I love Somerset, the office staff is always professional and polite. First apartment community I have been apart of which interact with community. I've been here for 6 years and I love the community. My apartment is a nice size, a lot of parking spaceSee More >
Manager

2/24/2020

Somerset at the Crossings
Thank you so much for your 5 star review! We are so pleased that you love the community and have been with us for this long. We hope to continue to improve and provide you the best service possible. Please feel free to reach out to the office at anytime should you need anything. Thanks again.
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Verified Resident 740893

VRP 2018 - 2020

2/1/2020

Okay everything is good only a few disagreements with policies and fees will probably renew lease thanks for the opportunity to lease with your community trash area needs to be cleaner but I blame residents

Manager

2/4/2020

Somerset at the Crossings
Hello and thank you for your 4 star review! We are happy you are here with us and we are working to get all residents on board with the trash disposal. Look for that to improve which is already has begun based on the policies and fees we have in place for that. Please reach out should you need anything in the future.
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Emilie_J

prospectiveVisited 2020

1/18/2020

I visited Cristian today at Somerset at the Crossing. He was extremely helpful and kind! Showed me all the amenitites. Great customer service! He even walked me out to my car with an umbrella because it was raining. Only reason I didn't lease was theSee More >
Manager

1/21/2020

Somerset at the Crossings
Hi Emilie, thank you so much for your glowing 5 star review. We pride ourselves on providing great service. We are so pleased that you had a great tour experience. Ask us about our preferred employer program to see if you qualify for an app fee discount. Thank you
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Verified Resident 731883

VRP 2019

12/28/2019

Great experience. Very helpful, friendly and courteous. The move in date was exactly when I asked to move in. Easy to get in and out of apartment complex. Clean grounds and pool and gym are very nice and convenient.

Manager

1/9/2020

Somerset at the Crossings
Hello and we thank you for your 4.67 star review! We are glad that you were able to get the move in date you wanted and that the complex is easy to navigate and clean. We work very hard as a team to keep the community clean and we are enlisting the help of all residents to do the same, so that is great feedback. Should you need anything in the future, please do not hesitate to give us a call.
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Verified Resident 728138

VRP 2019

12/16/2019

the worst community i have ever lived. no one comes when u put the call order. christain transfer to ashley, ashley transfer to manager . ridiculous leasing office. i will never recommend this place to anyone. they have not cleaned my aparttment yet . todaySee More >
Manager

12/16/2019

Somerset at the Crossings
Thank you for your review Zohra. All units are cleaned, walked and then touched cleaned again prior to all move ins. We allotted several opportunities to cancel the move in if the unit was not to your liking, however, when you decided to move forward and sign the lease after viewing the unit several times before moving in, we were happy to welcome you and your husband to the community. As for service requests, all are handled within 48 hrs. I see no service requests in the system for you at this time. If you need help entering a work order via siteplan, feel free to come to the office so that we can input them together. I know you have a busy work schedule at the center, so we can work around your schedule with anything you may need. Should you need anything else, do not hesitate to give us a call, email, or visit. We are here to make your stay with us as pleasant as possible. Again, your feedback is appreciated and thank you for choosing Somerset as your home.
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Verified Resident 723653

VRP 2019

12/5/2019

Too much noise, blasting music from people's cars as they sit in them. It rattles my nerves. There's an elephant it seems living above me. The walking heavily is disturbing and the loud music coming from the person above

Manager

12/12/2019

Somerset at the Crossings
Hello, thank you for your 4.67 star review! We apologize for the issues you are facing with car music and the above neighbor. Please give us a call so that we may discuss some options with you or brainstorm a resolution. Thank you

Updated Review

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Verified Resident 719617

VRP 2015 - 2019

11/19/2019

My experiences here have always been great. The Management Team is always courteous, professional and ready to help or explain any issues that may arise. There is always a warm welcome to the Office great activities for us to be involved in.

Manager

11/27/2019

Somerset at the Crossings
Hi, and thank you for your 5 star review! We are always so pleased and humbled that the effort we put in to making our residents and future residents feel welcome and appreciated, in noticed. We will Keep the activities going. Look out for our next giveaway. Feel free to reach out to us if you need anything.
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Verified Resident 715528

VRP 2019

11/9/2019

I like the management here so far. I haven't had an issue or a question yet that they weren't able to help me with. For the most part it's a pretty peaceful place to live and it's really affordable compared to a lot of otherSee More >
Manager

11/27/2019

Somerset at the Crossings
Thank you for your 4 star review. We are pleased you are happy with the management and that should remain constant as we are here for you and to provide you with great service. Please let us know if you need anything.
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Verified Resident 715525

VRP 2019

11/9/2019

Helpful staff, clear and upfront about everything for move in. They call u check to see if u need anything. I felt like they wanted to work with me to get everything I needed. Easiest transition for me

Manager

11/27/2019

Somerset at the Crossings
Wow! Thank for your positive review. We strive to be honest and upfront with our residents and prospects and full transparency is apart of the 5 star service we provide at Somerset. Should you need anything in the future, we are here 6 days a week for your convenience. Thank you again for the great review and welcome to the community.
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Verified Resident 714752

VRP 2015 - 2019

11/6/2019

Nice quiet community with friendly staff and professional maintenance staff. I will recommend this community to family and friends. It's location is perfect, 15 to 30 minutes from everywhere in the metro area.

Manager

11/8/2019

Somerset at the Crossings
Thank you for your excellent 5 star review. The community is in a great location, and we are so pleased to decided to call Somerset your home. Please feel free to reach out should you need anything.
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Verified Resident 660998

VRP 2019

11/5/2019

Clean, quiet and excellent staff. Property always looks manicured. Love living here. I would recommend to friends. Utilities are very reasonable. Cozy fireplace. Huge kitchen and bathroom. Master bedroom is oversized with big walk in closet. 2 inch woodwind See More >
Manager

11/8/2019

Somerset at the Crossings
Wow!!! Thank you for your 5 star review. I am happy your experience with the staff has been a pleasant one and we are happy that you love it here.

Updated Review

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Verified Resident 521959

VRP 2016 - 2019

10/14/2019

Overall it has been one of my better apartment experiences. Maintenance has always been speedy, clean, friendly and efficient. The apartments are very spacious and the layouts of the 3 bedroom and my current 2 bedroom are nice. The downside the gym is not 24See More >
Manager

10/15/2019

Somerset at the Crossings
Hello and thank you for your 4 star review! We are pleased to hear being here has been a pleasant experience and we hope to keep that going for you. As for the gym being 24hrs, we are working on it. Should you need anything in the future, please feel free to reach out to the office.
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Verified Resident 669084

VRP 2019

10/10/2019

I am Grateful and Content to be in company of wonderful staff who is always concern for my safety welfare and is there via phone call r in person to listen to my need and resolve it. I love my new Home

Manager

8/1/2019

Somerset at the Crossings
Thanks for the positive feedback! Please let us know what else we can do to improve your living experience.
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Verified Resident 704034

VRP 2018 - 2019

10/7/2019

This is a wonderful place to stay . Staff is wonderful. Maintenance always follows up and the apartment homes are huge. You get way more then your money is worth!! Hurry before all of these apartment homes are filled.

Manager

10/8/2019

Somerset at the Crossings
Thank you for your 5 start review! We are so please that you think so highly of our team as we work to provide the best service possible. Thank you for adding to the urgency of the rentals as we at 97% full! Should you need anything, please stop by the office or give us a call. -Management
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Verified Resident 703263

VRP 2019

10/5/2019

In my opinion, the apartments are not worth the monthly price charged for them. First, there is a roach problem in the community. Second, all of the appliances in the apartments are old and need constant maintenance. There aren't enough doggie bag containers throughout theSee More >
Manager

10/7/2019

Somerset at the Crossings
Thank you for your review, and we appreciate you calling Somerset your home, and we have noted your concerns. Thank you for the feedback on the residents not putting the trash they create into the compactor to keep the community clean. We will look out for the those residents. If you have any other questions. Please feel free to reach out to the office.
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Verified Resident 478522

VRP 2016 - 2019

9/28/2019

Overall, very good. Some problems with neighbors now and then, but that's to be expected when a lot of people are living close together. The level of finish in the units could be better, but these units are 30+ years old.

Manager

9/30/2019

Somerset at the Crossings
Hello, Thank you for your 4 star review, we appreciate you taking the time out to let us know how we re doing and we strive for the "overall" notion. Should you have any questions or concerns, please feel free to reach out to the office and we will do our best to get you situated.
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Verified Resident 699132

VRP 2019

9/24/2019

Nice community, not the fanciest around, so if you're really into fancy amenities, then this place might not be for you, but there is seasonal access to a pool and a small workout room on the bottom floor of the main office. Other than that,See More >
Manager

9/24/2019

Somerset at the Crossings
Hello, and thank yo for the 4 star review. We appreciate the feedback and are glad the unit is working out for you and becoming home. If you have any questions please feel free to reach out. Thank you
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Verified Resident 695838

VRP 2019

9/16/2019

When searching for apartments, it is important to read your reviews. Property management team promptly responds to your requests and gets the job done in a convenient timely manner. Any concerns will be sent to you via email or text message to keep you inSee More >
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Verified Resident 690361

VRP 2019

9/5/2019

I really like the community and the staff is great. the landscape is good because it makes you feel like your in a house. The private entrance is a nice concept and makes you feel secure. I'm planning on staying here for a long timeSee More >
Manager

9/6/2019

Somerset at the Crossings
Wow! Thank you for your 5 star review. We appreciate the positive feedback on the community and our team, that means a great deal as we strive for excellence and topnotch customer service, and we hope to keep you as long as you like.
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Verified Resident 688036

VRP 2018 - 2019

8/31/2019

The experience has been fine so far. I'll like the size of the rooms That accommodate my large furniture. Would like to have used my referral fee for Susan Vacarro when neede this month vs. when the community determined.

Manager

9/4/2019

Somerset at the Crossings
Hello Ms. Horne, Thank you for your review, and we ask that you do not use the full names of our residents on a public platform that is designed for reviews of the community and service, not resident referral feedback. Per the "Resident Referral Transmittal" that Ms. Vacarro signed, we informed her that referrals are added no sooner than 90 days after both the referred and referrer are current on there account. We have it noted to be posted to your account. If you should have further questions on the matter, please give the office a call, or stop by Monday-Saturday. Thanks

Features & Amenities

Laundry
  • Laundry Connections in Unit
  • Laundry On-Site
Parking
  • Uncovered Parking
Other
  • Community Center
  • Gym
  • Pool
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Leasing

Tucker/Mountain Park Apartments... 1,2 and 3-bedroom floorplans with a single-family home feel! Call us,
This community is managed by

BH Management Services, Inc.

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Communities
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Questions & Answers (0)

Frequently Asked

What are noise levels like at Somerset at the Crossings?
The community is rated 3/5 stars, which is considered having moderate noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Somerset at the Crossings?
The community is rated 2.5/5 stars, signifying moderate satisfaction on average.
How safe is Somerset at the Crossings?
The community is rated 3.5/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 3/5 stars, signifying moderate satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.5/5 stars, which is considered being extremely effective on average.
Who manages Somerset at the Crossings?
BH Management Services, Inc.
What is the pet policy at Somerset at the Crossings?
No pet policy available
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 1 Bath
2 Beds, 1.5 Baths
2 Beds, 2 Baths
3 Beds, 2.5 Baths
Studio, 1 Bath

Check Availability

Somerset at the Crossings

August 2021

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Baths

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Somerset at the Crossings is an apartment in Tucker in zip code 30084. This community has a 1 - 3 Beds, 1 - 2.5 Baths Nearby cities include Doraville, Clarkston, Norcross, Lilburn, and Chamblee. 30086, 30340, 30093, 30021, and 30083 are nearby zips.