Review History for anonymous

Evergreen Commons


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anonymous

Resident 2019 - 2021

1/13/2021

I am a certified resident. During my time here, Clarise Buchanan has been awesome. She goes above and beyond. Frontstaff Danika and Latrise very kind. I love my apartment floor plan. I planned to move to 2 bedroom after 1 year. Waited patiently in 2020. Cons: Price gouging during the worst economic recession since 2008. By the time they found me an apartment 2 bedroom upstairs with no plumbing problems the price was $300 more than 2 months ago. Cons: Do not move in downstairs apt near drain. My plumbing backed up 4 times in a year. Sewage and feces backed up in the tub while I showered and water turned brown. Toilet problems. I finally was offered another 1 bedroom until a 2 bedroom was ready. A week or two later I was offered a nice 2 bedroom for $300 more. I had a quote for March 2021 for a reasonable price. They said the tenants were not moving. Shannon Johnson basically said fu I will not honor that quote or price. After I waited 8 months for them to find me an apartment. Called corporate they said why are you calling us. Another fu. I have emails/quote to prove it and pics. Garbage: The garbage is insane. Always broken compactor overflowing to the street. They do nothing to improve it. Needs 2 sites Pro: Maintenance is awesome. Cons: They are removing carpet from upstairs apts. No privacy anymore. I hear everything. I mean conversations, walking, tv, everything. They don't care Cons:Car break ins are real. Witnessed my first drive by shooting. Hear gun shots regularly. Even saw police tape draped around building. Police don't notify management. Amenities: None. Car wash was always broken. Hose never worked. Fitness room closed before Covid. Pool not opened. Neighbors used pool when it was open. Mailboxesbroke for months. What amenities. Gate never closed. Bottom line. They don't value you as a resident and don't care about your money. Want more for less. You won't be able to upgrade or afford to renew. Pro. Gave a couple hundred dollars in food in March but went up on the rent by 30 percent. You do the math
    Manager

    1/16/2021

    Evergreen Commons
    Hello, thank you for your feedback. It is heartening to hear how kind and helpful Clarise, Danika, and Latrise have been to you. They are always going the extra mile for our valued residents. However, we want all aspects of your living experience to be this positive. Please know, our team is dedicated to honest and transparent communication, and we sincerely apologize if there was a misunderstanding regarding our pricing structure. We want to speak with you directly about these concerns and learn more about some of the other comments you have made here. At your earliest convenience, please contact us at residentsupport@dayrise.com. We appreciate your time, and we look forward to speaking with you.

    Review 18 out of 111

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    Evergreen Commons

    March 2024

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