Shannon Chase Apartments

Shannon Chase Apartments

(40 Reviews)
5300 Highway 138, Union City, GA 30291
$893 - $1,065/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 2 Baths

Not Available

2 Beds, 2.5 Baths

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

D-

Noise

1.3

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

3

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(40)

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anonymous

Resident 2020 - 2021

5/11/2021

I have no real issues with the complex, it has its problem tenants like any other area. Majority of the previous residents are vacating week after week, so its pretty quiet now. The only issue I found when renewing my lease was in spite ofSee More >
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YashaB

Resident 2019 - 2021

3/2/2021

Worst apartments ever if you in apartment 602 the bathroom ceiling and toliet always leaking they never fix it the whole time i was staying there.The closet in the hallway has mold you can smell it.i was late on rent 1 time since i beenSee More >
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anonymous

Resident 2020 - 2021

2/21/2021

Incompetent maintenance, poor management enforcement (junk cars), no security (break ins) filthy walkways, garbage everywhere, oh and shooting just random shooting. Take your possessions elsewhere. I originally made a full detailed review but it kept being deleted. Don’t move hereSee More >
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anonymous

Resident 2016 - 2019

2/16/2019

Prior to my move out date another deadly shooting pccurred July 29 2018. A neighbor was robbed at gunpoint in May 2018. Lighting is poor..They demand your security code be given. Maintenance is poor to acceptable. Cheap rent but not worth it.I moved and haven'tSee More >
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Mike_K466

Resident 2016 - 2018

2/4/2018

You get what you pay for. The walls and floors are paper thin. If you are going to move here, take a 3rd floor unit. The management team are of little help. The furnace and A/C units have both failed twice.

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anonymous

Resident 2014 - 2017

3/17/2017

I CANT STRESS ENOUGH DONT MOVE HERE!!## PRICES GO ALL THE WAY UP. ADDED ADDITIONAL $50 PER MONTH FOR WATER AND MY BILL USE TO BE ABOUT $8. THEY ARE TRYING TO START 2 BEDROOM AT $845 AND THEY ARE VERY OLD WITHOUT GOOD MAINTENANCE.See More >
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anonymous

Resident 2013 - 2015

11/13/2015

DO NOT MOVE HERE!!!!!!! This property has totally went to ---- hell!!! I moved here when they were owned by milestone management. At that time I absolutely staying here. The management pretty much knew everybody we would have community meetings and it you ever hadSee More >
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anonymous

Resident 2014 - 2015

7/2/2015

I am a current tenant and I advise you to run the other way. Upon initial move in the staff was curtious and knowledgeable, now since new management has taken over everyone seems to be completely incompetent and lacks all customer service skills..I have hadSee More >
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anonymous

Resident 2015

6/21/2015

I've been here since February 2015, and the ants have taking over my house, the air was out half of May and June, they wouldn't discount my rent for the inconvenienceor even offer a fan, nor return any of my calls, without notice they closedSee More >

Updated Review

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anonymous

Resident 2012 - 2015

4/10/2015

When I initially moved into the apartment it was quite and maintained well. The apartment is big for the price but does lack a balcony. As of about a month ago we are under new management. There have always been some issuesSee More >
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Verified Resident 45717

VRP 2013 - 2014

11/7/2014

I really love this community. Beautiful landscape and clean grounds. It is very quiet and peaceful. The management staff is great, They handled any issues in a very timely manner. I recommend this community to anyone who is looking for a great placeSee More >
Manager

1/7/2014

Shannon Chase Apartments
Thank you very much for your positive feedback. We are so excited to have you join our community & hope to see you in February for our Quarterly Resident Awareness Meeting which will be held on Wednesday, 2/12/14 at the leasing office/clubhouse from 6pm to 7pm. Save the date & come meet the rest of our awesome staff & your neighbors. Sincerely Aisha Nichols - Community Director
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Verified Resident 48842

VRP 2013 - 2014

10/29/2014

It has been a really great year and the staff has been wonderful. Just wish there was better security non the property to keep people off property that do not belong and to keep people from allowing their friends take up all the parking spaces.

Manager

1/22/2014

Shannon Chase Apartments
Thank you for your kind words, I really appreciate your feedback. We strive everyday to improve our customer and resident services. Please feel free to call me at 770 964 5909 if you have any questions or stop by to get a hot cup of coffee/tea Sincerely Aisha Nichols - Community Director
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Verified Resident 100207

VRP 2014

9/23/2014

The people within the complex are great. It's a non gated community and the people who don't live in Shannon Chase do walk through and some have robbed people within the complex. If you have issues with anything, the people in the officeSee More >
Manager

9/27/2014

Shannon Chase Apartments
Thank you for your feedback. We request that our residents continue to be aware of their surroundings & to call Union City Police Department if you see any activities that are not warranted by our residents or our management office. If you are having any maintenance issues, please do not hesitate to contact me at 770 964 5909 or email [email protected] to resolve any outstanding issues you may have. Thank you. Aisha Nichols Community Director
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Verified Resident 63364

VRP 2014

5/1/2014

Walls are super thin that you can hear the person living on top conversations and floors seems that we can hear every foot step Cigaret butts are always in the front of our door from people who smokes on top of us throw it inSee More >
Manager

9/27/2014

Shannon Chase Apartments
Ms. Nanannette43: I am sorry that you felt that way about Shannon Chase, our community & our staff. We try very hard to accommodate our residents however, we cannot please everybody. Unfortunately, crime happens everywhere & we are sorry that you are a victim of crime. I wish you the very best of luck in your next home. Thank you. Aisha Nichols Community Director
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Verified Resident 60951

VRP 2013 - 2014

5/1/2014

I would never recommend these apartments to anyone. They are old apartment. The staff don't care about you. There has been several break-ins and nothing done. Maintenance suck. They only do the min to get by. Outside looks ok but the inside

Manager

4/3/2014

Shannon Chase Apartments
I am sorry that you did not have a good experience with us. I would love for the opportunity to resolve any outstanding issues you may have, please call me at 770 964 5909 or stop by the leasing office during regular office hours. Thank you. Aisha Nichols Community Director
Avatar

GSAdams

Resident 2001 - 2014

3/18/2014

My Husband and I have been living here at Shannon Chase since 1996. We have always been please with the service here at Shannon Chase and issues are addressed immediately. The Management Staff has always been professional and concerned about my husband andSee More >
Manager

3/18/2014

Shannon Chase Apartments
Your positive comment made my day, week, month & year. Thank you, it is so good to hear validation on our team's good work. I will pass this along with my staff & we will continue to work harder to make sure that your stay here will continue to be pleasurable. Sincerely Aisha Nichols Community Director

Updated Review

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latonya07

Resident 2004 - 2014

3/16/2014

Shannon Chase is a very nice and quiet place to live. I have lived here since 2004. What I love most about the property, is it's clean and well kept,(an absolute must for me)a safe environment and the entire staff at Shannon Chase are realSee More >
Manager

3/17/2014

Shannon Chase Apartments
Thank you for your kind words, I am glad to hear how happy you are with the services from our management & maintenance staff. It is our goal to provide a courteous, professional & top rated service to our residents & will continue to do so every day. If you missed this last Resident Awareness Meeting in February, mark your calendar for the one being held in mid April. Flyer will be placed at your door soon. It will be Italian Night & dinner will be served from 5:30pm to 7:00pm. We look forward to see you there! Sincerely Aisha Nichols Community Director
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Verified Resident 55429

VRP 2014

3/5/2014

The community is beautiful. The leasing team are very welcoming and go out of there way to create a home-like atmosphere from the time you walk in on move in day to the time you get your keys. I have been a resident for lessSee More >
Manager

3/17/2014

Shannon Chase Apartments
Thank you very much for your positive feedback. We work hard to provide a clean & hassle free environment for you to call home. Please call me at 770 964 5909 so that I can check out the issues that you have brought up in your apartment & I will be happy to take care of it. Please also be on the lookout for flyer which will be placed at your door to announce our 2nd Quarter Resident Awareness Meeting which will be held in mid April. Get to know more of your neighbors & meet our entire staff, dinner will be cooked & served by our staff & this is another great way to meet your fellow neighbors. Respectfully Aisha Nichols Community Director
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Verified Resident 13253

VRP 2013 - 2014

2/22/2014

I love that this is a small quiet community where the office & maintenance staff is available for any comments/questions or problems that you may have. Maintenance actually responds same day for emergencies. Best of all, the staff knows your name & are genuinely happySee More >
Manager

2/24/2014

Shannon Chase Apartments
Thank you for your positive feedback. We strive everyday to offer our residents the best service, be it maintenance or anything pertaining to your apartment home. Stop by at any time to get a cup of coffee & something sweet today! Sincerely Aisha Nichols - Community Director
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Verified Resident 51888

VRP 2013 - 2014

2/18/2014

The community is open and non gated access however, safe. The people and staff are friendly. There is a pest control issue of ants that needs to be addressed, by the correct pest control company. I will not renew my lease at the end, dueSee More >
Manager

4/21/2014

Shannon Chase Apartments
Thank you for your feedback. Please contact me if you are still experiencing ant issues in your apartment as we recently changed our pest control company & the new company has been highly effective. Please contact me at 770 964 5909 or email me at [email protected] Thank you & I look forward to hear from you soon. Aisha Nichols Community Director
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Verified Resident 9009

VRP 2011 - 2014

1/20/2014

Quiet community. Maintenance issues are addressed in a timely fashion. The apartment is huge compared to what you pay for rent. On the down side there is no balcony and you will have a pest issue year round. The community is not gated so randomSee More >
Manager

2/24/2014

Shannon Chase Apartments
Thank you for your feedback. Shannon Chase does not offer any patios or balconies however, having a sunroom increases your living space. Unfortunately, we cannot prevent walk traffic here or anywhere else even with an access gate. I am addressing the issue with the compactor with my maintenance staff, if you see somebody that does not live her using our compactor, please get their vehicle tag no. as I can report them to Union City Police Dept. for illegal dumping & they are subject to a citation & a fine. Please contact me at 770 964 5909 to address the issues with pest control & the vehicle breaks in. I look forward to hear from you. Sincerely Aisha S-Nichols, Community Director
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Verified Resident 21118

VRP 2008 - 2014

1/20/2014

The office staff is very friendly and professional. All concerns are addressed quickly and in a friendly manner. The events that are offered help neighbors get to know each other. The noise levels are good. All concerns regarding strangers or supcious activies are quickly addressed.

Manager

1/20/2014

Shannon Chase Apartments
Thank you again for your positive feedbacks, mark your calendar for our 1st Quarter Resident Awareness Meeting scheduled at our leasing office/clubhouse on Wednesday, February 12, 2014 between the hours of 6pm to 7pm. Dinner will be served & we look forward to host more events this year. Come meet more of your neighbors. Aisha Nichols - Community Director
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Verified Resident 35299

VRP 2013

10/7/2013

Shannon Chase is a great older community for adults and small families. The staff is caring and responsive. The apartments are spacious and the area is quiet and without incident. residents seem friendly and neighborly. It feel like home.

Manager

10/8/2013

Shannon Chase Apartments
Thank you for your positive feedback. I hope you continue to make Shannon Chase your home for many more years to come. If you have any concerns, please feel free to contact me at 770 964 5909 or email [email protected] Have a great day! Aisha Nichols - Community Director

Updated Review

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Verified Resident 27987

VRP 2013

8/19/2013

Great staff, great apartments, wonderful maintenance team!

Manager

8/19/2013

Shannon Chase Apartments
Thank you very much, we aim to please our residents and glad that our maintenance team took care of your work orders in a timely manner. Feel free to contact me at 770 964-5909 if you have any more concerns. Aisha Nichols - Community Director.
Avatar

Verified Resident 28900

VRP 2013

8/13/2013

N/A

Manager

8/14/2013

Shannon Chase Apartments
Thank you for giving us a good rating. Please contact the leasing office at 770 964-5909 if we can better serve you. Aisha Nichols - Community Director

Features & Amenities

Laundry
  • Laundry Connections in Unit
  • Laundry On-Site
Pets
  • Dogs Allowed
  • Cats Allowed
Other
  • Community Center
  • Gym
  • Hot Tub
  • Pool
Show Less
Show More

Leasing

Shannon Chase is a 156-unit apartment community located in Union City, Georgia in South Fulton County. The community has one and two bedroom apartments for rent which feature spacious storage closets throughout, washer and dryer connections, and multispeed ceiling fans with overhead lighting. Residents find it easy to make their space feel like home with gas fireplaces designed with custom mantles and built-in shelving. Residents enjoy a sense of community at Shannon Chase with quarterly resident gatherings, a relaxing swimming pool with sundeck, and a strength and cardio center. Shannon Chase is centrally located on Highway 138 just one and a half miles east of Interstate 85 and is within walking distance to MARTA bus transit stop 181. Just ten miles from Hartsfield Jackson Atlanta International Airport, the community is situated amongst major employers that include Delta Technologies, South Fulton Medical Center, and business parks such as Royal 85 South and Interstate 85 Distribution Center. Stop by or schedule an appointment to view and lease your new apartment home today!�

Questions & Answers (1)

Anonymous
Asked on: 03/19/2018
Q: What is security like?

Frequently Asked

What are noise levels like at Shannon Chase Apartments ?
The community is rated 1.3/5 stars, which is considered having loud noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Shannon Chase Apartments ?
The community is rated 1/5 stars, signifying no satisfaction on average.
How safe is Shannon Chase Apartments ?
The community is rated 1/5 stars, which is considered being not safe on average.
How satisfied are residents with the neighborhood
The community is rated 1/5 stars, signifying no satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.
What is the pet policy at Shannon Chase Apartments ?
Dogs Allowed
Cats Allowed
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 2 Baths
2 Beds, 2.5 Baths

Check Availability

Shannon Chase Apartments

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Baths

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Shannon Chase Apartments is an apartment in Union City in zip code 30291. This community has a 1 - 2 Beds, 1 - 2.5 Baths Nearby cities include Bremen, Temple, Piedmont, Villa Rica, and Carrollton. 30135, 30110, 30179, 36272, and 30180 are nearby zips.