Review History for anonymous

Shannon Chase Apartments


Updated Review

Review Author Icon

anonymous

Resident 2012 - 2015

4/10/2015

When I initially moved into the apartment it was quite and maintained well. The apartment is big for the price but does lack a balcony. As of about a month ago we are under new management. There have always been some issues but transition to the new property owners has been really rocky. For the past two months we have had issues paying rent. The first month they informed us that no one's rent would auto draft so we all had to pay with a money order. This was difficult because no one was billed so we didn't know how much to pay for rent. This month the rent drafted but for incorrect amounts. I called the office to inquire as to why and never received a call back. I had to eventually stop by the office for her to tell me that I need to go online and pay the remaining balance. The work out room was finally cleaned yesterday. It was not cleaned for at least 2 weeks with dirt build up and bugs everywhere. Not to mention there is no air conditioner so it is really warm. The community is not gated so the neighborhood children loudly stroll through at their leisure in packs as soon as the rental office closes. They also have the code, which the office never changes, to the work out room and come in frequently when the office staff leave. Having the code also allows access to the pool which is flooded with neighborhood children during the summer and is more like a community pool. At first I was ok with not having a gate but with the increase in foot traffic we have had some issues. In the past year or two there was an armed robbery, a non-resident was shot and killed in the parking lot, and this location was listed as the last known address for a murderer that shot 2 cops in New York. The apartments are big, spacious, and nice. However, the building is old. So throughout the year, every year I have issues with ants and silverfish. I like the apartment but after 3 years I am at the point where the cons are outweighing the pros so I am moving. If you are seriously considering moving in make sure that you do your do diligence and visit the property after the office closes. It is a whole new world with loud kids walking everywhere.
    1 Previous Review

    Previous Review

    Review Author Icon

    Resident 104575

    Verified Resident 2011 - 2014

    11/9/2014

    Overall it has been an ok experience. For the most part the apartment complex is quiet. It is not gated so occasionally the neighborhood kids will noisily come through. This problem is not so bad during the winter months but get very irritating during the summer when they are here all the time and trying to use the pool. The apartment itself is really big and nice but you have no balcony. There are outside places with grills set up around the complex but they really are not maintained well. Maintenance for the most part do a really good job responding. The only problem that I have ever had is with them forgetting to light my pilot lite during the winter months so I would have to go without heat when it's really cold outside. We just recently received a new manager who seems to be getting her footing for the most part. Communication with the front office is below average right now. It is a little difficult to get the office to answer when you call. Even when you try multiple times due to one person being on duty majority of the time.

      Review 11 out of 38

      Share This Review

      Check Availability

      Shannon Chase Apartments

      March 2024

      Sun
      Mon
      Tue
      Wed
      Thu
      Fri
      Sat
      1
      2
      3
      4
      5
      6
      7
      8
      9
      10
      11
      12
      13
      14
      15
      16
      17
      18
      19
      20
      21
      22
      23
      24
      25
      26
      27
      28
      29
      30
      Beds

      0

      Baths

      0

      Share This Review