Review History for zebulan.hundley

Galleria Park Apartments


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zebulan.hundley

Resident 2013

11/13/2013

To be fair- we really enjoyed the community until the yellow jackets invaded our apartment. The apartment was a good sized 3bd/2ba and- other than your typical noisy apartment neighbors- was a nice place. However- after killing over 40 yellow jackets in the apartment in the last month and having to live elsewhere for 3 weeks while the work order to fix the issue passed the 1 month mark, the apartment management determined that because they couldn't locate a nest, we were not due a credit to our account although the apartment was not able to be lived in. Though we have photo documentation as well as actually bringing yellow jackets in a ziploc bag and placing it on management's desk for proof, they can't determine whether or not the situation warranted us to be out of the apartment. Being that my wife is deathly allergic to stings and my autistic son was already stung, we could not take the chance on another stinging encounter. The good news? We were told to wait for the cold weather to kill the yellow jackets- making it a total of 1 month we had to be out of the apartment yet expected to pay rent for their failure to control flying-stinging insects. Add in a termite work order that is still not fixed after 6 months and the current management culture and we're done. Now we're in a battle over the apartment trying to evict us due to non-payment of rent for the 3 weeks that we were not able to live in our apartment so far. What started out as a wonderful beginning is ending horribly over yellow jackets and unwillingness by management to do the right thing by at least crediting a partial rent credit due to our inability to stay in the apartment. One other apartment is experiencing the yellow jackets as well- but all others seem to be fine. To end on a positive note, their maintenance team was always friendly and willing to help. I never had an issue getting things fixed that they could do. Our issue was getting the management to fix issues that required outside contractors to complete.

    Review 7 out of 22

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    Galleria Park Apartments

    March 2024

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