The Cottages at Warner Robins
#6,568 #5 #430

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The Cottages at Warner Robins

91 Bass Road, Warner Robins, GA 31088
(9 Reviews)
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epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

B+

Review Ratings

Noise

4.2

Grounds

4.2

Safety

3.4

Office Staff

3.8

Maintenance

4.0

Neighborhood

4.1

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

9

Manager’s Review Engagement

A

Percentage of reviews responded to

88.89%

Manager’s Review Reply Time

B

Average time to respond to reviews

12.33 days

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The Cottages at Warner Robins Reviews

(9)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1240867

Verified Resident 2023 - 2024

4/4/2024

Would never live here again. Moving into Luxury Apartments it looks like it was put together by a kid things are scraped falling apart duct tape wrapped around things nail sticking through things Wi-Fi always breaking the ring doorbell never working it's exhausting

    Manager

    4/5/2024

    The Cottages at Warner Robins
    We're sorry to hear that your experience at The Cottages at Warner Robins hasn't lived up to your expectations. We understand your stated concerns. We're committed to providing a comfortable living environment for all our residents, and your feedback helps us identify areas where we can improve. We encourage you to reach out to us at your convenience to discuss these issues further. Thank you, The Cottages at Warner Robins.
    Review Author Icon

    Resident 1233360

    Verified Resident 2023 - 2024

    3/9/2024

    Management is friendly, attentive, kind and concerned. They listen and for most part, try to work with you on your concerns. I do feel more effort should be made towards keeping up the clean sharp look of people's personal area i.e. keeping personal… See More >
      Manager

      3/11/2024

      The Cottages at Warner Robins
      It's great to hear you find our management team at The Cottages at Warner Robins to be friendly and attentive. We're pleased to know that they've been able to assist you with your concerns. We value your feedback regarding the cleanliness of personal areas. Your thoughts help us to improve our community for all residents. For any additional feedback or concerns, please contact us at your convenience. Thank you, The Cottages at Warner Robins.
      Review Author Icon

      Resident 1232890

      Verified Resident 2023 - 2024

      3/7/2024

      Great, quiet, family friendly community! Pet friendly and professional management. I keep receiving notes on my for from the trash concierge and brought this to the management's attention but nothing has changed. Could use a better concierge service but overall great place to live.

        Manager

        3/8/2024

        The Cottages at Warner Robins
        We're pleased to know that you're enjoying The Cottages at Warner Robins. It's also good to hear that our pet-friendly policy and professional management have met your expectations. We've noted your concern about the trash concierge service, and we appreciate your feedback as it helps us continuously improve. For any further concerns or suggestions, please feel free to call us at your convenience. Thank you, The Cottages at Warner Robins.
        Review Author Icon

        Resident 1227278

        Verified Resident 2023 - 2024

        2/17/2024

        It's been a good experience, I would recommend it to other. The area is calm and not too crowded. I like that I can control most things from phone but I could do without the Google home because it has no use for me personally.

          Manager

          2/19/2024

          The Cottages at Warner Robins
          We're glad to hear that you're enjoying your experience at The Cottages at Warner Robins. We understand that everyone has different preferences when it comes to smart home technology. We appreciate your feedback and will take it into consideration as we strive to improve our residents' experiences. If there's ever anything you need or any suggestions you have to improve your experience, feel free to get in touch with us. Thank you, The Cottages at Warner Robins.
          Review Author Icon

          Resident 1222999

          Verified Resident 2023 - 2024

          2/3/2024

          The aesthetic of the apartment complex is very nice, almost beachy. We were very excited to move in, and they were brand new! The staff has always been kind and attentive. I will admit that a lot has gone wrong since moving in, most still… See More >
            Manager

            2/5/2024

            The Cottages at Warner Robins
            We appreciate your kind words about our aesthetic and staff at The Cottages at Warner Robins. We regret to hear that you've encountered some issues. We value your feedback and want to ensure your experience here is as positive as possible. Please don't hesitate to reach out to us so we can address any ongoing concerns you might have. Thank you, The Cottages at Warner Robins.
            Review Author Icon

            Resident 1222131

            Verified Resident 2023 - 2024

            2/1/2024

            Prior to the new owner the community was fantastic. Now, I'm not impressed with how it's ran and will more than likely move out once my lease is up. The fact that residents are now forced to pay a fee out of the convenience of… See More >
              Manager

              2/2/2024

              The Cottages at Warner Robins
              We're sorry to hear that your experience at The Cottages at Warner Robins has not met your expectations recently. We understand your concerns and want to reassure you that we always strive to provide the best living environment for our residents. Your feedback about the fee is valuable to us and we would be happy to discuss this matter further with you. Please feel free to contact us at your convenience. Thank you, The Cottages at Warner Robins.
              Review Author Icon

              Resident 1214707

              Verified Resident 2023 - 2024

              1/6/2024

              It's ok. Caroline Boone is the best!! Much more responsive. Much nicer. Communicates more and better. She helped me after hours on a Saturday of a holiday weekend. I ran out of options and sent her an email hoping she might see… See More >
                Review Author Icon

                Resident 1213946

                Verified Resident 2023 - 2024

                1/4/2024

                The complex has been an enjoyable experience. We moved in a few months after it opened and did experience several issues with the "Smart Home" features that had plagued the complex. They were resolved and have not re-occurred. Maintenance issues are addressed quickly.… See More >
                  Manager

                  1/5/2024

                  The Cottages at Warner Robins
                  We're glad to hear that you're enjoying your experience at The Cottages at Warner Robins. Your satisfaction is important to us. We appreciate your patience with the initial "Smart Home" issues and are pleased they were promptly resolved. We also value your feedback on our app and will use it to continue improving our services. Thank you, The Cottages at Warner Robins.
                  Review Author Icon

                  Resident 1212800

                  Verified Resident 2023

                  12/30/2023

                  I was very excited about moving into my apartment. After moving in, I discovered a lot of poor craftsmanship in the Apt. All the 2nd floor HVAC register boxes were FULL of construction debris. I had to use my shop-vac to clean them out. The… See More >
                    Manager

                    1/2/2024

                    The Cottages at Warner Robins
                    We appreciate your feedback. We're sorry to hear about the issues you've been having. We strive to maintain our units and facilities to the highest standards and your feedback helps us improve. We encourage you to contact our office directly at your convenience to discuss these matters in more detail. Thank you, The Cottages at Warner Robins.
                    This community is managed by

                    RangeWater Real Estate

                    B+
                    B+
                    Communities
                    247

                    Questions & Answers (0)

                    Frequently Asked

                    Based on 9 number of votes by renters, The Cottages at Warner Robins is currently rated 4 out of 5 stars.
                    The Cottages at Warner Robins is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                    The Cottages at Warner Robins is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                    The Cottages at Warner Robins is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                    The Cottages at Warner Robins is rated 3.4/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                    The Cottages at Warner Robins is rated 4.1/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                    The Cottages at Warner Robins is rated 3.8/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                    Managers have responded to 88.8889% of their community reviews in the past year.
                    Managers have replied within 12.33 days to their community reviews in the past year.
                    RangeWater Real Estate
                    No pet policy available

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                    The Cottages at Warner Robins

                    April 2024

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                    Beds

                    0

                    Baths

                    0

                    The Cottages at Warner Robins is an apartment in Warner Robins in zip code 31088. This community has a 0 Bed, 0 Bath Nearby cities include Centerville, Byron, Bonaire, Kathleen, and Perry.

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