Review History for anonymous

Heights at Towne Lake


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anonymous

Resident 2012 - 2014

6/16/2014

My family has lived at the Heights for over two years and we have loved it! We have always felt safe and secure, surrounded by [those I have met] friendly residents. Our apartment is elegant and spacious with high ceilings and molding. The staff have been very accommodating. Each of the staff are empathetic and responsive when called upon for service or assistance. The pool is always clean and has been central to many hours of family time and fun. The area is family centric and secure, allowing only gate key holders to have access. Alcoholic beverages are forbidden which is a plus when having kids! I am relocating later in the summer and truly feel a sense of loss at having to leave the Heights. From day one, Cheri, one of the management staff who processed my application made me and my family welcome and a part of the community. I must admit that having to advise Cheri of my departure a few days ago was difficult. Her sweet and helpful personality, even under difficult circumstances are a credit to her character and personal integrity. Whether it be renting a movie or asking assistance with maintenance issues, all the staff have always treated me and my family with respect and dignity. The Heights has reason to be proud of this property and its management. They are kind friendly ladies, each and every one . . . Kara, Cheri, April and a new lady whose name escapes me. Maintenance staff is very polite, respectful and efficient ensuring that everything in the apartment is operating properly. I feel they have all done their best to make our stay at the Heights a pleasant and positive experience. I highly recommend the Heights at Towne Lake.

    Review 18 out of 70

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    Heights at Towne Lake

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