When I initially toured the unit I noticed an odd chemical like smell. It did not smell like cigarette smoke but smelled like some sort of cleaning product or something that never had time to air out. Upon moving in the smell attached itself to every article of my clothing as well as my sheets and bed. The smell was overbearing and every guest I've had at my house has noticed the smell in the unit and on their clothing after departure. I resorted to cleaning the flooring at my own expense to treat the smell. I have also been regularly keeping my windows open in order to air out the unit. The smell may have lessened by about 10-15% in intensity but it was due to my own ability to address it.
Park at Towne Lake Manager07/29/2019
Hello and thank you for taking the time to share your opinion. We are disappointed to hear that we have not met your standards. Each apartment home is cleaned thoroughly prior to move in as we strive to provide you with a home and moving experience that you are excited about. Please feel free to contact out office so that we can work together with you to find a solution that can accommodate your specifications.