Moanalua Hillside Apartments
#17,346 #2 #5

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Moanalua Hillside Apartments

1229 Ala Kapuna Street, Honolulu, HI 96819
(116 Reviews)
$1,910 - $3,345/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D-
D-

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.5

Safety

1.0

Office Staff

1.0

Maintenance

1.5

Neighborhood

1.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

2

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Moanalua Hillside Apartments Reviews

(116)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2022 - 2023

10/28/2023

*RUN AWAY* They will rob you every single chance they get

I moved into the apartment 10/06/22. Soon after moving in I found out that every building was infested with cockroaches. No matter how clean the apartments were you would see them daily. They told me to sign up for their third party auto pay website… See More >
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    anonymous

    Resident 2021 - 2022

    8/20/2023

    Worst experience

    I lived there for a year. Too bad I can’t put 0 stars. Only pros are the freeway is close for both east and west bound and that it is pet friendly apartments. CONS: RENT IS WAY TOO HIGH FOR THE CONDITION IT IS IN.… See More >
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      anonymous

      Resident 2021 - 2022

      10/17/2022

      Poorly managed, disgraceful property

      I wish I had listened to the reviews before moving into this complex. Renter beware - don't let the paint job and new appliances fool you. This apartment complex is the worst place I have EVER lived. Not only were staff rude, unresponsive, unprofessional and… See More >
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        Bradley_O

        Resident 2022

        2/7/2022

        I would give this place 0/5 stars if I could. If you are the kind of person who likes your thing being stolen with a huge lack of security measures than this is the place for you! Every motorcycle that is parked anywhere on this… See More >
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          Gabi_G

          Resident 2020 - 2022

          1/22/2022

          Cars / Scooters broken into at all times of the day. Security taking naps on parking lots or hide inside empty apartments. Rude personnel at the office, especially lease agents. DO NOT MOVE HERE! It’s expensive and not safe.… See More >
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            anonymous

            Resident 2020

            5/6/2020

            Do not live here. The older apartments are infested with bugs, have no a/c, have no washer/dryers in the units, and the community washer/dryers are disgusting and will ruin your clothes. The new apartments are extremely overpriced. You'll end up paying $300-$400 extra a month… See More >
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              anonymous

              Resident 2020

              1/12/2020

              Only issue is laundry room. I feel safe in my community I wish we had more activities. I wish we had more businesses closer and available. I wish the tenants could book pool for private parties after hours. It's a nice place very expensive but… See More >
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                Jay.green

                Resident 2019

                11/8/2019

                DO NOT MOVE HERE! Parking is HORRIBLE! I'd you're a couple that wants a bedroom with two cars only ONE car is allowed on property and you're lucky if you find parking on the street. Your guest have a dime limit, YOUR GUEST CAN ONLY… See More >
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                  Carrie_R364

                  Resident 2019

                  8/25/2019

                  This was the WORST housing experience of my life, if I could give it 0 stars I would. PLEASE DO NOT GIVE THESE PEOPLE YOUR MONEY. The staff at the housing office couldn't have possibly been any less helpful and any more of a pain… See More >
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                    anonymous

                    Resident 2018 - 2019

                    3/20/2019

                    HORRIBLE SCAM ARTISTS... NICE THROUGH LEASING AGENTS AND THAT IS IT. YOU WILL ONLY FIND OUT THEIR DEFINITIONS AND SLY WRITING VIA "LEASE AGREEMENT" ONCE YOU EXPERIENCE IT. TRUST ALL NEGATIVE REVIEWS BECAUSE EACH AND EVERYTHING I HAVE READ HAS BEEN PROVEN TRUE! HORRIBLE PROPERTY… See More >
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                      anonymous

                      Resident 2014

                      11/25/2014

                      *NOT EVEN A "PREMIER COMMUNITY" as they claimed to be* OUTDATED & EXPENSIVE (rent is $2200 with parking, 1pet, utilities --no cable). No sense of community, NO ALOHA ---nooNE in the office will help u if your car gets towed even if it's not ur… See More >
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                        anonymous

                        Resident 2010 - 2012

                        8/22/2014

                        Love the staff, especially Kacey, she was my leasing agent. I always go to her whenever I needed something to be done. I was there with my dad & brother, love the complex, love the maintenance crew. It's a little bit pricey though but should… See More >
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                          anonymous

                          Resident 2013 - 2014

                          8/16/2014

                          IF YOU VALUE YOUR CAR, TRUCK, OR LIFE IN PARADISE, DON'T COME HERE!!! The staff is nice but doesnÃ??Ã?¢??t really run the place. THE TOWING COMPANY HAS THE POWER HERE, THEY DO WHAT THEY WANT TO THE RESIDENTS AND MANAGEMENT DOESN'T STOP THEM.… See More >
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                            Moh916

                            Resident 2010 - 2012

                            4/25/2014

                            This place is a ---- hole, they sucker you in by having some good looking people working in the leasing office who are really nice and reassuring, but once you move in your have to deal with the women who are fat, rude, ugly… See More >
                              Manager

                              5/1/2014

                              Moanalua Hillside Apartments
                              Dear Resident, We apologize that your experience at our apartment community was less than positive, and would welcome the opportunity to speak with you in person to discuss any of your concerns. Please reach out to us at residential@douglasemmett.com so that we can set up a time that works best for you.
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                              anonymous

                              Resident 2011 - 2014

                              4/25/2014

                              Parking is not too bad on the backside of the parking, however don't like that the fact visitors have to leave by 1am. I'm surprised with with the comments regarding the staff, for the most part they treated me good and my service requests are… See More >
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                                anonymous

                                Resident 2014

                                4/5/2014

                                I'm in the Marine Corps and this apartment complex was initially so helpful to us as we apartment hunted from the east coast. That all started going downhill as soon as we got on the island! They became VERY difficult to work with and were… See More >
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                                  anonymous

                                  Resident 2013 - 2014

                                  2/3/2014

                                  It looks nice on the outside, but that's about it. This place was cheaply built, and it shows. There are large gaps around the window screens, so closing the windows does nothing to keep the wildlife out: ants, roaches, geckos, and once a… See More >
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                                    anonymous

                                    Resident 2009 - 2013

                                    1/13/2014

                                    Property Manager and Lease Agents are rude. If they don't like you, they don't renew your lease and give you 45 days to move out, in a drop of a dime. They don't care, to them you are a number, the sooner you move out,… See More >
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                                      anonymous

                                      Resident 2013

                                      11/23/2013

                                      This place is ----! The noise is too much! Your neighbor don't respect the rules. Its in the contract by 10:00am everything needs to be quiet for everybody's sakes. But there are tenants, especially Hawaiians, put their music so loud till 3am in the morning.… See More >
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                                        SALT212

                                        Resident 2012 - 2013

                                        12/15/2013

                                        I already wrote one review while I was living at the apartments. Now that I have moved out and FINALLY received my deposit back, I feel I need to warn anyone looking at this place. It took almost 6 months to get our deposit back.… See More >
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                                          anonymous

                                          Resident 2013

                                          4/5/2013

                                          I'm Japanese-American from the East Coast and I also feel discriminated against by the office. Plus I'm female and don't agree with low self esteem that many Asian women are accustomed to tolerating- some are in the office and impress that view on me. So,… See More >
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                                            anonymous

                                            Resident 2010 - 2013

                                            2/11/2013

                                            BEWARE!! The people who do the leasing and contracts are very nice and helpful so you think that you are in good hands. However, the people in the office who handle parking and resident matters are HORRIBLE. When something goes wrong they ACCUSE the person… See More >
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                                              anonymous

                                              Resident 2010 - 2012

                                              1/29/2013

                                              Would not recommend this place AT ALL! Like some of the past reviews have stated, they are crooks and will do whatever possible to take your deposit in the end. I actually ended up owing them money to move out...unbelievable! The first… See More >
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                                                anonymous

                                                Resident 2012

                                                9/19/2012

                                                DO NOT MOVE HERE!!!!! This place is HORRIBLE!!! It is the ------!! Horrible customer service, The fat locals swim in the pool and are Soooooooo loud!!! People here have no respect for other tenants!!! ESP if you are military, pay for yourself to live in… See More >
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                                                  lincoln224

                                                  Resident 2012

                                                  8/27/2012

                                                  I have traveled the world and have lived in many different types of housing, and Moanalua Hillside is by far the WORST. I never in my life have experienced anything like this place. Constant noise from ------ locals, marijuana smoke seeping in through my windows,… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Other
                                                    • Gym
                                                    • Pool
                                                    Show Less
                                                    Show More

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is security like?

                                                    Frequently Asked

                                                    How is Moanalua Hillside Apartments Rated?
                                                    Based on 116 number of votes by renters, Moanalua Hillside Apartments is currently rated 2.1 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Moanalua Hillside Apartments?
                                                    Moanalua Hillside Apartments is rated 1.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Moanalua Hillside Apartments is rated 1.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at Moanalua Hillside Apartments?
                                                    Moanalua Hillside Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    How safe is Moanalua Hillside Apartments?
                                                    Moanalua Hillside Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    Moanalua Hillside Apartments is rated 1.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    How satisfied are residents with the staff at Moanalua Hillside Apartments?
                                                    Moanalua Hillside Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    What is the pet policy at Moanalua Hillside Apartments?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Moanalua Hillside Apartments

                                                    March 2024

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                                                    Baths

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                                                    Moanalua Hillside Apartments is an apartment in Honolulu in zip code 96819. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $3,345. Nearby cities include Kaneohe, Aiea, Waimanalo, Kailua, and Pearl City.

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