Review History for anonymous

Oasis Townhomes


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anonymous

Resident 2018 - 2019

8/27/2019

Dirty pool, termites, bed bugs, cockroaches... is a fact Management is deceiving: allowed the tow trucks to come in the gate and towed our vehicles from our parking spots because the registration was expired.... why??????? my car is not safe in my own parking at my own place where I pay rent. They let the tow truck into the gated community, tow truck have 24/7 access. They showed us its on the lease, why, it was not a threat of any kind to anyone. If I dont trust the management then who? The place is very old. The maintenance try to fix but its deteriorating... tiles come off, three layers of tiles below. Carpet comes of only to see another carpet below.... home for bugs. Called in for the bathroom floor, they just add a plywood over it and ad a flooring over it. Cover up is the means of fixing but the problem hides beneath.
    Manager

    9/9/2019

    Oasis Townhomes
    Hello, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you are having a negative experience. Our lease agreement is a nationally recognized agreement, and the towing polices listing vehicles to be registered and operational, is enforced at all of our communities nationwide. Unfortunately we are unable to look up your unit to investigate your service requests, and would appreciate the opportunity to meet with you to correct any outstanding concerns that you may have. Again we would like the opportunity to investigate your concerns further, and if you are willing, please contact our manager at (808) 671-2800 so we can make your experience a positive one.

    Review 54 out of 78

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