Advertised as a gated community but the front gate is left unlocked 24/7, therefore it is not a gated community. Work orders are completed; but completed at sub par. Termites are bad in these units. Also, amenities are charged based on an average of users; should be based on each apartment usage.
Manager
11/2/2020
Oasis Townhomes
Hello verified resident,
Please let me know if you have any service requests that require any additional attention? I would love to address any pending items. My email is oasistownhomesmgr@greystar.com.
Talk soon!
-Taylor L., Community Manager
2 Previous Reviews
Previous Review
Resident 742382
Verified Resident • 2019 - 2020
7/15/2020
Not good; looking for a better community to live in. Loud kids during all hours of the night. Poor parking accommodations for guests. Amenities are poor and get closed down often. Office management does just enough to skate by to please residents.
Manager
9/1/2020
Oasis Townhomes
Thank you for taking the time to share your feedback.
We encourage all residents to report any noise disturbances to our courtesy patrol. They patrol Oasis 7 days a week after hours. Their contact information is available to you on resident portal if you do not have it already.
We have guest parking available. It is available on a first come, first serve basis. You can obtain a pass by contacting our leasing team a oasistownhomesleasing@greystar.com. Guest parking is available to all residents for $5/day based on availability.
Amenities right now are closed or operating reduced hours due to COVID-19. We hope that things return to normal soon so we can get back to normal hours of operation.
If you would like to address any items with me personally, feel free to send me an email at oasistownhomesmgr@greystar.com.
-Taylor L., Community Manager
Previous Review
Resident 742382
Verified Resident • 2019 - 2020
2/6/2020
Apartments full of termites. Asst manager lies all the time and cannot be trusted! Communication lacks between front office employees and maintenance. Amenities fees are ridiculous as many amenities close down several times a month. Never know if pol if open or close; business center is currently closed and now have to be let in by front office if you want to use. Laundry room has continuous issues. We pay for area beautification that is not completed to a good enough standard. Property advertised as a gated community but front gate is always open!