Overlook 380 Apartments
#7,153 #3 #12

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Overlook 380 Apartments

2040 Glass Road NE, Cedar Rapids, IA 52402
(73 Reviews)
$790 - $1,120/mo

Move-In Specials

Secure your new home by June 30th & receive $500 off move in costs!

Overlook 380 Apartments Reviews

(73)

3.2 rating

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73 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2021 - 2024

5/8/2024

Great Management

Very cool to see Ashley become property manager within our 3 years living here. We have been here 3 years and with not very many incidents. We’ve always been very honest with management and I think that has built up our relationship.

    Manager

    5/9/2024

    Overlook 380 Apartments
    Thank you for sharing your experience with us! We're glad to hear that you've noticed Ashley's dedication to her role as property manager during your three years here. We strive to maintain open and honest communication with all residents, and it's great to hear that you feel the same. If there's ever anything we can do to improve your experience further, please don't hesitate to reach out.
    Review Author Icon

    anonymous

    Resident 2023

    10/24/2023

    Clean and well managed

    We have received a warm welcome from the management when we moved in. They are also consistently helpful to all our queries and requests when we need help in our unit. The response we receive when we make emergency calls to their maintenance is rapid and very timely. My family is highly satisfied with Overlook 380.

    Manager

    10/28/2023

    Overlook 380 Apartments
    We're thrilled to hear about your exceptional experience at Overlook 380! Providing a warm and welcoming environment for our residents is a top priority for us, and we're delighted that you've felt well taken care of by our team. If there's anything we can assist with, please don't hesitate to reach out. We look forward to continuing to meet and exceed your expectations. Thank you for choosing Overlook 380 as your home!
    Review Author Icon

    anonymous

    Resident 2019 - 2023

    3/17/2023

    Been living here for 4 years and just renewed my lease. My wife and I love the convenient location right off I-380. We are excited for the pool to open up this year. Not to mention the view is beautiful

      Manager

      3/21/2023

      Overlook 380 Apartments
      Hello, thank you for the positive feedback! We are always happy to hear good things from our residents. Thanks again for being a loyal resident here at Overlook 380; and writing this fantastic review about our community! It's incredible words like yours that help set us apart from the rest. Please don't hesitate to reach out if there's anything we can do to improve. Best wishes!
      Review Author Icon

      anonymous

      Resident 2021 - 2022

      6/1/2022

      Slum/Torn Down ------ w/Lazy Property Owners and Management

      This place is a torn down dump. Had I entered into the property on the other end and saw the paper boxes boarding broken windows I would have NEVER signed a lease at 8/9mnths pregnant! This place is TRASH! I moved here when I was 9 months pregnant. From the start the people in the office were lazy and unprofessional. They were wrongfully charging me for things that had already been paid for and you could tell their book keeping was trash! They hired their staff off Facebook post like they do their maintenance but it gets worst. Upon moving in, the front door of my apartment was kicked in dented and raised about 3 inches off the floor. Didn’t strike my attention right off the back until one day I was laying in the living room first week here and you could see right in from the hallway. Made me go over and take a look and it was even worst! Secondly, the place is always having inspections. Poorly up kept and are legally on their last leg. Their winging it BIG TIME at the tenants that won’t speak up for themselves expense. At 9 months pregnant, I was… See More>
        Manager

        6/4/2022

        Overlook 380 Apartments
        Hello, we're sorry to hear you're experiencing some issues within your apartment. Our goal is to ensure that all our residents are responded to promptly and their concerns are addressed quickly to the best of our ability. Please keep in mind that work orders are serviced in the order in which they're received, and service requests have a faster resolution time if we're allowed permission to enter. If you care to discuss your concerns any further, please feel free to email me directly at residentservicesIA@monarchinvestment.com. Please know that we are here for you, should you require anything in the future.
        Review Author Icon

        anonymous

        Resident 2021 - 2022

        4/19/2022

        Overlook’s new era!!

        The old management was pretty awful; but with a whole new crew of staff members that remember you by name, a pretty consistent maintenance crew on site and renovations to make the place look marginally more modern, it’s turned into a pretty great place to live! Only downside is during winter, the snow/ice can get a little irritating to deal with but they do assist making sure the roads are good to drive on, with plows running through along with icing the roads! Highly recommend checking this place out!!!

          Manager

          4/22/2022

          Overlook 380 Apartments
          Hello, thank you so much for the wonderful feedback! We're so happy to hear how much you enjoy your living experience here at Overlook 380. We want to thank you for your patience as we navigated through our first winter season. Thank you again for your kind words. Please don't hesitate to reach out if there's anything we can do for you!
          Review Author Icon

          anonymous

          Resident 2020 - 2021

          11/11/2021

          The new management company has given this property a huge facelift. They have made so many improvements, it is no longer an eyesore in the neighborhood. The office staff are super friendly and always willing to answer any questions we've had. We are looking forward to moving into our new place.

            Manager

            11/11/2021

            Overlook 380 Apartments
            Hi, thank you so much for the great review! We are thrilled to have you as a resident here at Overlook 380! Our staff works hard to provide a positive experience and we're happy to hear we've hit the mark with you. Please reach out to us if there's anything we can do for you in the future. Thank you again for your kind words!
            Review Author Icon

            Lauren lloyd

            Resident 2019

            12/14/2019

            Infested with mice...I asked the lady at the rental office if they had mice or roaches before I signed the lease because I have a new baby that is just starting to crawl and puts everything in her mouth and she looked me in my face and said no...I've been living here 3 1/2 months I don't have roaches however the mice are just disrespectful...I barely sleep out of fear....we can hear them scratching in the walls they come out while we're awake they are not afraid of us..my daughter had a brand new pair of boots in her closet still in the box and she pulled them out yesterday to wear them and they had been eating the boots and one was inside it was so scary....the most terrifying thing is one crawled in bed with my 4 year old and scratched her forehead while it was trying to run away ....I have complained several times I have even called the health department .the office had pest control come once about 1 1/2 months ago it seems like they have gotten worse since then....I went out and bought Dcon and they haven't touched it ..I'm saving up to get… See More>
              Review Author Icon

              Jennifer_W436

              Resident 2013 - 2017

              10/1/2017

              The managment, staff, and ground keepers are friendly and work hard to keep the apartments looking nice. The fact that they are pet friendly even with big dogs is a huge plus. The only issues that we have had with living here has been the neighbors and the children out of control. However the management is working hard to get the situation under control. And the way people behave is not the property management fault or responsibility because we as adults our responsible for showing respect to our neighbors and keeping our children under control. If you have an issue you can call the office and they will do there best to handle the situation.

                Review Author Icon

                Resident 387441

                Verified Resident 2017

                8/23/2017

                For the 6 months I been living here it's been amazIng. Affordable and a reasonable amount of time to pay rent and did I not forget to ,emotion the rent is affordable and is worth it . Love everything about cedar wood hills

                  Manager

                  8/23/2017

                  Overlook 380 Apartments
                  Thank you for your review. Feedback is always appreciated. I'm happy to hear that you love the community as much as we do. If there is anything we can do to improve please don't hesitate to contact us at 319-395-0010.
                  Review Author Icon

                  Resident 359547

                  Verified Resident 2012 - 2017

                  6/20/2017

                  Me and my son have been living here going on 5 years now we love it here People at the office or friendly the maintenance there are friendly they tried to fix things and a time order but remember there's a lot of apartments here they keep the grounds clean in the Apartments hallways clean I like that the bus for school comes and picks up my son to school and from since I don't drive my son that's the pool I would recommend Cedar Woods Hills Apartment to anybody we plan on staying here for a long time I feel that it is quiet and save where I am at

                    Review Author Icon

                    anonymous

                    Resident 2017

                    3/7/2017

                    I like it alright. Had an issue with a faucet and was fixed within 48 hrs. The person who rented me the apartment went above and beyond what I would expect and it made it an overall good experience.

                      Review Author Icon

                      Resident 311183

                      Verified Resident 2015 - 2017

                      2/15/2017

                      it was great nice place to live the fitness center is always kept clean the staff is very friendly and helpful especially emily she's my favorite cant wait till the summer to enjoy a nice hot day at the pool

                        Review Author Icon

                        Jowana Young

                        Resident 2016 - 2017

                        1/5/2017

                        The apartments from the upkeep to management and maintenance is terrible! I don't know how they keep these poverty stricken place open without the city and state stepping in!!! Just an over all horrible place to live...

                          Review Author Icon

                          anonymous

                          Resident 2014 - 2016

                          11/27/2016

                          I have lived here for 2 years and it is steadily declining. It took me over a year to get a closet door since one of the sides was missing from the day I moved in. The amount of unsupervised children is out of control. It is supposed to be a violation of the lease to leave your children unattended, but the office will do nothing. My tire was slashed by my neighbors as well as my American flag that was on my deck, and the office told me to stop calling the police. I would not suggest this apartment complex to anyone who values their safety.

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                            Resident 277483

                            Verified Resident 2015 - 2016

                            10/15/2016

                            I'm very satisfied with cleanliness & accessibility of all amenities that I expected. The move in special gave me the opportunity to move right in & still have enough money to get my children beds since I was given custody unexpectedly.

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                              Resident 262329

                              Verified Resident 2015 - 2016

                              8/17/2016

                              I love the apartments the staff is very nice and helpful i love the amenities they offer the people that live out here are very nice and helpful the swimming pool and fitness center is very nice they were very quick with the application process and helped me get into my apartment quick and easily i would recommend Cedarwood Hills to all of my friends and family.

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                                Resident 247554

                                Verified Resident 2015 - 2016

                                6/22/2016

                                The apartment is very spacious, wroth lots of closet and storage space. The staff are very friendly and always hospitable! My neighbors and I get along great and keep the building fairly quiet! Being one of the only apartment building that allow pets is also a huge plus for families who have established relationship with their pets and don??™t want to rehome them.

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                                  Resident 237068

                                  Verified Resident 2015 - 2016

                                  5/11/2016

                                  It's a lot that needs to be fixed. The managers are ok they try their very best............6&@(@.??‘???????‘???????‘???????‘?????? gig hfhijfjfnjjg hs hidden ghhjhlggf

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                                    Resident 232614

                                    Verified Resident 2015 - 2016

                                    4/24/2016

                                    I love it here I been here going on almost year I haven't had any problems the people are nice they all know who I am it's clean can't wait for them to open the pool for the summer I'm happy and all I want is a 3 bedroom now lol

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                                      Resident 219263

                                      Verified Resident 2015 - 2016

                                      2/22/2016

                                      I work very early in the mornings and on winter days, it is very scary to get off or on this big hill. Sometimes the smells in the hallways can be very overwhelming, when I signed my lease was told that there are no drugs in the apartment building, although as walking threw the hallways can clearly smell marijuana being smoked.

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                                        Resident 212466

                                        Verified Resident 2015 - 2016

                                        1/21/2016

                                        Management extremely helpful and nice. The apartment is nice and comfortable. The only problem i have is concerning my neighbor, she expects everything completely quiet by 7pm even though the play music loudly early in the morning. I think the staff are great though and highly recommend.

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                                          Resident 206251

                                          Verified Resident 2012 - 2015

                                          12/20/2015

                                          was a good place to live back in 2012 now its not. The neighbors are very disrespectful and the kids bully my 2 young boys all the time so they can't even play outside. The office staff NEVER do anything about the issues I am having here. It just feels like all they care about is collecting the rent every month and don't care about the residents and their problems.

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                                            Resident 206238

                                            Verified Resident 2015

                                            12/20/2015

                                            Terrible. Never had any action on requests sent in when we first moved in. Staff was rude, minus the maintenance guy. Neighbors were terrible, terrible building, odor and look. Never felt at home. Had police on property at least once a week, bad neighborhood, embarrassing to have people over.

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                                              Resident 192503

                                              Verified Resident 2012 - 2015

                                              10/21/2015

                                              Me and my son love living here we have been here for about 3 years now every one at the office r friendly and they keep it nice and clean here I am saprise on how quit it is were I live I would refure cedar woods hill to any one one

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                                                Resident 192198

                                                Verified Resident 2015

                                                10/20/2015

                                                Lived here twenty years ago, and was happy to return. My son has good memories and like talking with the others around here. People are friendly and neighborly and very helpful. I love watching the trees change for autumn the area is very beautiful.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  1 Bedroom

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  $790

                                                  1 Available Unit

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  2 Bedroom

                                                  2 Beds, 1 Bath | 865 sq. ft.

                                                  $835 - $890

                                                  3 Available Units

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  3 Bedroom

                                                  3 Beds, 2 Baths | 1,200 sq. ft.

                                                  $1,000 - $1,120

                                                  3 Available Units

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B
                                                  B

                                                  Renter Ratings

                                                  B

                                                  Review Ratings

                                                  Noise

                                                  4.0

                                                  Grounds

                                                  3.5

                                                  Safety

                                                  2.0

                                                  Office Staff

                                                  5.0

                                                  Maintenance

                                                  3.5

                                                  Neighborhood

                                                  4.5

                                                  Survey Ratings

                                                  SatisFacts™ Tour Survey

                                                  SatisFacts™ Move-In Survey

                                                  SatisFacts™ Maintenance Survey

                                                  SatisFacts™ Renewal Survey

                                                  Review Count

                                                  C

                                                  Number of reviews in the past 365 days

                                                  2

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  100.00%

                                                  Manager’s Review Reply Time

                                                  A

                                                  Average time to respond to reviews

                                                  2.5 days

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Parking
                                                  • Off Street Parking Available
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $300. Rent: $35. Restrictions: All pets must be spayed/neutered. Pet Limit: 2
                                                    Less Info
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                                                  • Cats Allowed
                                                    Fee: $300. Rent: $35. Restrictions: All pets must be spayed/neutered. Pet Limit: 2
                                                    Less Info
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                                                  Other
                                                  • Balcony
                                                  • Cable and Internet Ready
                                                  • Carpet
                                                  • Ceiling Fan
                                                  • Fitness Center
                                                  • Flexible Monthly Rent Payments with Flex Rent
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Online Payments Accepted
                                                  • Outdoor Kitchen Area
                                                  • Package Receiving Service
                                                  • Pantry in Select Homes
                                                  • Patio
                                                  • Pet-Friendly Community
                                                  • Pool
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                                                  Leasing

                                                  Ideally located in Cedar Rapids, value and service come together at a price that makes sense. Overlook 380 Apartments has beautiful 1, 2, and 3 bedroom apartments. Our spacious floor plans have multiple closets and come with a patio or balcony. Our leasing team can find the right apartment for you!
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday: 09:30 AM - 05:30 PM
                                                  • Tuesday - Friday: 08:00 AM - 05:30 PM
                                                  • Saturday: 08:00 AM - 12:00 PM
                                                  This community is managed by

                                                  Monarch Investment & Management Group

                                                  A-
                                                  A-
                                                  Communities
                                                  323

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: How easy is it to find guest parking?

                                                  Frequently Asked

                                                  Based on 73 number of votes by renters, Overlook 380 Apartments is currently rated 3.2 out of 5 stars.
                                                  Overlook 380 Apartments is rated 3.5/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  Overlook 380 Apartments is rated 3.5/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                  Overlook 380 Apartments is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Overlook 380 Apartments is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Overlook 380 Apartments is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Overlook 380 Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 2.5 days to their community reviews in the past year.
                                                  Monarch Investment & Management Group
                                                  Dogs Allowed
                                                  Fee: $300
                                                  Rent: $35
                                                  Restrictions: All pets must be spayed/neutered
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Fee: $300
                                                  Rent: $35
                                                  Restrictions: All pets must be spayed/neutered
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  3 Beds, 2 Baths
                                                  Secure your new home by June 30th & receive $500 off move in costs!

                                                  Contact Property

                                                  Overlook 380 Apartments

                                                  June 2024

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                                                  Overlook 380 Apartments is a 650 - 1,200 sq. ft. apartment in Cedar Rapids in zip code 52402. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $790 - $1,120. Nearby cities include Hiawatha, Marion, Fairfax, Ely, and Alburnett.

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