Review History for anonymous

Pheasant Run


Review Author Icon

anonymous

Resident 2007

2/28/2007

Response to Complaints

I am thinking of moving here. I called the management to ask them about the complaints listed on this website. In all honesty, I was really surprised at how upfront and willing they were to discuss the situations. I considered that a positive sign. I was told the following:<br><br>1. The bug problem is being addressed. They were honest about it, knew exactly the situation I referenced, and even offered to give me the number of the company trying to eradicate the bugs. The management did not address the tenants inside the apartment for obvious reasons, but I am wondering if the bug problem is due to the building itself or the lack of cleanliness on the part of the tenants. Any comments from the person complaining would be welcomed.<br><br>2. They had no idea who reported feeling unsafe, due to lack of lighting, but said I was welcome to call the CR Police Dept to find out what types of crimes are reported on the property. They also recommending driving around the property at night and said they do have a security company that drives the property. They admitted no property is crime-free and to use common sense by not leaving things out in plain site to tempt thieves. As far as the garages having holes and things being stolen from them, they said a work order is put in any time something needs fixed, including garages. Did the person who complained about this report it to the office? Was it fixed? What was the time frame? As far as garage availability, they were confident the person who said they had a garage near their apartment but wouldn't give it to them was incorrectly informed. They keep a current list of all available garages and would not deny someone a garage nearer to them. Any thoughts?<br><br>3. The person who has lived there for two years ...does this person still live there? If so, why? They did not know anything about 3am stereos being played. Again, I was told to call the CR Police Dept. to ask about any noise complaints linked to their property. This complaint concerned me greatly since where I live now is very loud. <br><br>Since I have not moved in, it would be nice to know if these complaints are simply pissed-off rantings of tenants who need to vent or problems I can actually expect to encounter. I'm very curious what anyone has to say before I sign a lease! Please feel free to write in and react to the responses I received when I called Pheasant Run, and please use common sense and a level head when doing so. Also, note if you STILL live there and if so, WHY.

    Review 16 out of 23

    Share This Review

    Contact Property

    Pheasant Run

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review