Review History for anonymous

Valley View


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anonymous

Resident 2012 - 2013

5/5/2013

I lived here for a year. The first couple of months we're alright, if you ignore that they kept changing the move-in dates on us about 4 different times. After a couple of months the office lady's true character came through. She was rude, snobby, immature, had the temper of a pubescent spoiled brat, and screamed at me. Why did she scream at me? Because when we were going over the lease it was made very clear that we could paint the walls as long as we either painted it back or paid them to paint it back. When I went in to give her a check for the paint, she lost it! I explained to her what we had been told by the man we signed our lease with and she just snatched the check out of my hand and said "FINE!" Not to mention they lost our rent one month. As far the apartments actual quality, the dishwasher had to be run three times to get dishes clean, there were no screens on the windows that took forever for them to correct, the toilet kept braking, the refrigerator door fell off (yes you read that right), the kitchen drawers lost their faces routinely, however the air conditioning was great. There were often children running through the halls knocking on everyone's doors and running away, I had things stolen out of my car, people were constantly stomping around and playing music at every hour, the halls were a mess, and it smelled horrible. I would never ever suggest renting here.
    Manager

    7/30/2015

    Valley View
    Thank you for taking the time to review our property. Your input, and the feedback from all of our residents is vitally important to us and we always strive to provide quality services. We understand you're frustrated and apologize you feel you've had a negative experience at Valley View. We would love the opportunity to discuss your concerns in detail. Please contact our corporate office to be connected to the Regional Portfolio Manager for this property.

    Review 8 out of 12

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