901 Franklin Avenue, Council Bluffs, IA 51503
Resident • 2010 - 2013 Not Recommended
I have seen people come look at these apartments and I want to tell them to run not walk from this place. I am so glad that we don't live there anymore. The maintenance staff is only there 2 days a week. SAVE all documents! Get everything in writing because they will tell you one thing and do another. They do not have good bookkeeping they say you haven't paid the rent and you have. I have had to take copies of money orders to the office to proof it was paid and that it had been cashed because they didn't have it posted. I even put down the time and day the money ordered was put in the overnight box and if the office was closed or not because they are always trying to make people pay late fees also. You pay it on time but they have it lay on a desk or it takes several days to get to the bank they want you to pay a late fee. They have had good managers but they are treated poorly by the cooperates and they leave. This place has a bad reputation and I would not recommend anyone to live there.
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