1801 Parkwild Rd, Council Bluffs, IA 51503
Resident • 2009 - 2010 Not Recommended
I moved in June 2009, I originally dealt with the previous manager Carol. She seemed nice but was foreclosed on and fired the same week I moved in. This made things difficult as far as correlating with the new management. The new management instructed me that the AC needed to be replaced which was nice because I hadn't moved in yet. Unfortunatly I was not notified that the carpet needed to be replaced until the day I had the Uhaul loaded and ready to go! As far as looks the complex is very outdated, my apartment specifically, no major complaints. Minor mold issues, at first there was a bad bug problem that I had to take care of due to impatience. (At the time, repair funds needed approval from bank due to foreclosure) Hallways stink from other apartments, mainly due to pets. I don't have a garage, so parking is extremely difficult due to the lack of rules regulating guest parking. I have never had any issues with the maintenance guys Tom and Jamie, they are very nice and polite, at least to me, and have fixed any problem I have reported. They did fix the parking lot last fall, but you can't tell because it's just as bad in some places and worse in others. Dana the new manager is a nice enough person and very respectful, but in my opinion, bit off more than she could chew at this complex for her experience level in management. It can be hard to get ahold of her sometimes because she does not always come into the office, for example, 2 months in a row I had to give the maintenance guys my rent checks. The plumbing in my building has border line to be a nightmare with future plans of digging out the main line pipe for repair, but again, any problems I had were fixed within a day or to. If you get second floor or higher apartment and have kids, check your balcony BEFORE letting them play, mine is rotting out and falling apart. Overall, if I'm inside my apartment I'm reasonably happy, but the drive through the lot I sometimes wonder what the hell!
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