Resident · 2017 - 2019
I call shenanigans on whoever posted the review in January of this year. There was almost ZERO plowing this winter. Well, there was very little plowing and most of it was done after the majority of us had to actually leave the property for work, so it was not helpful. Some buildings had more upkeep than others, I guess. There are rules that they will not shovel or plow until all snow was stopped (even super light snow), and there are five properties in a rotation and we are usually last, or it feels that way. Horrible. I've lived here for two years and the care of property and people here has declined significantly. I went to tour two other complexes yesterday (yes, I want to live somewhere else, it's that bad), and both places told me that they have had "several" Alexis residents looking at their properties, and all asked about the quality of weather maintenance and professionalism of the front office. Maybe that should clue some people in. Don't move here. Services not worth the price. Oh, and several of the amenities listed on their various websites don't even exist anymore or at all.
Alexis at Perry Pointe Manager
Hello, we really appreciate you bringing your concerns to us. We are sorry to read your feedback and would like to get further details. This year was abnormally difficult with snow removal due to the amount we received this winter. However, it is our number one priority to make sure our efforts don't negatively impact our resident's experience. Instead, they should improve it. Please reach out to us at [email protected] Thank you.