I've lived here for 3 years and it's been a very positive experience.
The staff is friendly and reliable.
Maintenance is reliable with responses in 24 hours or less.
Surroundings are safe (a plus for kids) with an elementary school within walking distance.
There are laundry facilities on site, however the dryers aren't 100% reliable.
I like the fact that any courier mail can be held for you at the office if you're not at home at the time of its delivery.
There never has really been any problems with insects. Apartements are sprayed routinely.
Noise is minimal. If I can get a sound sleep through the daytime, then it's minimal and I'm a very light sleeper.
While finding parking right infront of your building is considerably difficult after certain hours, it's truly not that bad.