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Winding Hills Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
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Percentage of reviews responded to | N/A |
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Thank you for your kind and positive review. We are so happy to hear that you had a good experience living at Winding Hills. We do have a great, caring, professional office staff and our maintenance and cleaning teams are dedicated to the highest standards of quality and service. We are thrilled that you chose to make Winding Hills your home. If you ever moved back to the area, we would welcome you living with us again! Thank you!
We pride ourselves on providing clean apartments to our residents upon move in and look forward to receiving apartments back on move out that are also clean. We offer a pre move out walk through with our leasing staff to any resident who is moving out in order to help our residents understand our cleaning expectations and charges so that they can receive their full deposit back once they clean the apartment completely. We are happy to have pets live at our property and appreciate all the responsible pet owners we have. We provide ample room for pets to relieve themselves outdoors and plastic bags for disposing of pet waste. We thoroughly inspect apartments before and after every resident with the hope that we are able to fully refund all refundable deposits. However, in the event that pet damage or other cleaning damages occur, we must keep the deposit to remodel and clean the apartment so it is like new for the next resident.
We are glad to hear that your overall experience living with us was positive. We pride ourselves on providing clean apartments to our residents upon move in and look forward to receiving apartments back on move out that are also clean. We offer a pre move out walk through with our leasing staff to any resident who is moving out in order to help our residents understand our cleaning expectations and charges so that they can receive their full deposit back once they clean the apartment completely. We are happy to have pets live at our property and appreciate all the responsible pet owners we have. We provide ample room for pets to relieve themselves outdoors and plastic bags for disposing of pet waste. We thoroughly inspect apartments before and after every resident with the hope that we are able to fully refund all refundable deposits. However, in the event that pet damage or other cleaning damages occur, we must keep the deposit to remodel and clean the apartment so it is like new for the next resident. We strive to enforce parking regulations and do ticket cars that are parked illegally or for extended periods of time. We have an onsite courtesy officer who helps with parking enforcement and helps with resident and staff education regarding neighborhood safety. We are planning to install secure entrances this summer/fall at the property to enhance resident safety.
We are constantly working to improve the living experience for our residents with upgrades to buildings inside and out including installing new hallway carpets. We will be installing secure entrances this summer/fall to enhance our community safety. We also have a courtesy officer who provides safety information to our residents and staff, responds to complaints and patrols the property. Improved landscaping and a new swimming pool have also significantly improved the community in recent years.
Thank you so much for your complete, descriptive and positive response. We are so glad that you, your boyfriend and your dog had a positive experience living here. Our leasing, maintenance and cleaning staff are hard working and dedicated to quality and service. We are pleased that you felt well taken care of. We have made even more improvements to the property recently including a new pool and new landscaping. We are so glad that you chose to make Winding Hills your home! Thank you!
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$1,289
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2 Bedrooms
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Winding Hills Apartments