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Gray's Lake

2800 Fleur Drive, Des Moines, IA 50321
2800 Fleur Drive, Des Moines, IA 50321

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Gray's Lake

 
 
 
 
 
 

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Community epIQ Grade N/A

Ratings & Reviews (20 Reviews)

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Resident 2013 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/01/2020
This is a terrible apartment complex. 0/10 would not recommend to my worst enemy. The new management doesn't know horse poop from peanut butter. Don't move here if you have any self respect. Not disability friendly. See More
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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/08/2020
When i moved in March 2020 I was getting out of 12 year bad relationship. I have two kids with not the best credit so getting in here I knew it was too good to be true. I was promised I was getting a $500 rent… See More
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Resident 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/10/2019
Take what I say into consideration. Don't move here. Maintenance sucks you have to ask a bazillion times for things to get fixed and they still don't properly work after the fact. Pest control isn't even worth it. There are either cockroaches or bed bugs mainly… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/15/2017
This place is a joke. You can hear everything and anything through the narrow walls, from people walking to kids screaming, neighbors throwing parties all the time, to other people doing it all the time, so you can't get a decent sleep of 7- 8 hours.… See More
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Gray's Lake Manager

01/16/2017

We apologize for any inconveniences or difficulties you've experienced. Please contact us, and we will work to resolve your situation.

Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/19/2016
Horrible place. Constantly going through new management staff. They are rude and don't fix anything. Don't return calls. Other tenants are throwing trash and never pick up after there dogs. Massive bug infestation of roaches and spiders. They will charge you as they please on your… See More
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Gray's Lake Manager

12/14/2016

We apologize for any inconveniences or difficulties you've experienced. Our rental rates are determined by several factors including current market standards and operating costs. Of course, we cannot change the rent of your apartment during your lease. Please contact us, and we will work to resolve your situation.

Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/18/2016
I would never recommend this apartment complex. The place was cleanish when I moved in because of the recently shampooed carpet (still wet upon moving in). They made me sign my lease in 5 minutes, and huffed because I was taking to long. My carpet started… See More
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Gray's Lake Manager

11/18/2016

We apologize for any inconveniences or difficulties you've experienced. Please contact us, and we will work to resolve your situation. Thank you.

Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/16/2016
Where do I start? Maintenance refused to fix the screen door Company changed their name and made false promises after receiving bad reviews Failed city inspection Birds living in ceiling (could hear them scratching above us) Unit was dirty upon move in Unit wasn't properly heated… See More
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Kimmied71 • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/13/2016
I've lived here for two months. I have yet to find anything negative to say. Before deciding to make this complex my home, I had looked at others. I'm the type that is very picky and don't hesitate if there's something wrong to let management know.… See More
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Gray's Lake Manager

05/16/2016

Thanks for your review! Please let us know if there is anything we can do to improve your stay here.

Prospective Resident Visited 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/25/2016
I would like to let anyone thinking of moving to these apartments, Do Not do it! Upon moving in last July, it was great. A lady named ------- helped me, showed me my apartment and moved in on that day, as I had a uhaul packed… See More
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Gray's Lake Manager

04/27/2016

Thank you for your feedback. We apologize for any inconveniences or difficulties you've experienced. Please contact us with some identifying information so we can follow up with you, and we will work to resolve your situation.

winter3969 • Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/23/2015
I live in building 2 and have lived here for 3 years. I have been 90% pleased with everything about Grayslake apartments. The maintenance people are good and the requests are taken care of in a timely manner. Of course, living in an apartment is nothing… See More
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Gray's Lake Manager

12/15/2014

Hello, I would like to thank you for your glowing feedback! Each of our resident's comments is very important to us. We take pride in our community and will continue to work on ensuring that all residents have an enjoyable living experience. Thank you again!

Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/01/2015
I haven't lived here long and don't plan on staying here longer than I have to. While the noise isn't much worse than other complexes I've lived in, everything else is just bad. Every morning when I go to leave for work, I am greeted with… See More
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Gray's Lake Manager

11/19/2015

Here at Grays Lake, we pay close attention to the concerns that our residents address to us directly because their satisfaction is our first priority. Unfortunately, we have no information here in our Management Office to support that incidents mentioned here were ever directly voiced to our team or to associate this review with a particular apartment home or resident. That, coupled with the anonymity of the review, made it virtually impossible to have directly addressed the concerns. We understand that resident opinions matter to apartment shoppers, and if you're looking for a new apartment home, we hope you won't allow an anonymous review to stand in the way of calling us now. Please allow our professional management team the privilege of showing you personally why Grays Lake is the perfect place for you to call home! Thanks, Grays Lake Apartments

rannmoore • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/26/2015
when viewing touring the apartments I was shown a model apartment. I know the models always look nicer due to nobody living in the unit and the nice furniture they display. I did not have an opportunity to view the specific apartment that I was going… See More
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Gray's Lake Manager

11/19/2015

Dear rannmoore, On behalf of Monarch Investment & Grays Lake Apartments, we'd like to thank you for taking the time to share your concerns in such lengthy detail. Please know that it is our intent to ensure the highest standard of quality for ALL of our residents. We would like to invite you to turn this into a true conversation by bringing your concerns to us personally and ask that you please contact our office at your earliest convenience. To others who may be reading this particular post while shopping for a new home, we hope you won't allow the concerns voiced here to outweigh the obvious satisfaction of the overwhelming majority of happy-renewing residents who have made their home with us for years, and will continue to do so for years to come. Please call to schedule a personalized tour, and allow our Professional Management Team the privilege of serving you, today!

Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/29/2015
I could said good things about this apartment, but there isn't one, everything is bad,parking,maintenance,dumpsters,garages are like swimming pools,customer service,bugs,spiders,mice,laundry,ac,heat looks like they paint the inside like 1000 times,you're not allowed to set air conditioner in the windows there is only a very old ac in… See More
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Gray's Lake Manager

11/19/2015

Thank you for taking the time to share your thoughts here. We're sorry to hear that your experience has not been a good one, but because this post has been shared anonymously, we're unable to personally address the issues that are alleged; and we invite you to contact a member of our team to discuss the matter further. To those who are reading the review in search of a new home, we hope you won't allow one resident's poor experience to dissuade you from contacting or visiting us, and allowing us the sincere privilege of showing you why our community has been the choice of thousands of satisfied residents for many years. Thank you for your time, and we hope to hear from you soon! Grays Lake Management

Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/09/2015
This place is fine in a lot of ways, but the noise is terrible! I have lived in six apartment buildings in my life, and this one has by far the thinnest walls! I do not believe that my downstairs neighbors are noisier than average people,… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/13/2015
I have lived in Grays Lake apartments for about one year. My two bedroom apt is very spacious especially the HUGE closets. The location of the Grays Lake is smack in the middle of all places that I need to go. I love and appreciate that… See More
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Gray's Lake Manager

11/19/2015

Thank you so much for your kind review. Please let us know if we can be of any help in the future. Grays Lake Management

Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/09/2015
DO NOT RENT HERE! The reviews are all correct and the good reviews for this dump are all from staff members. This place is INFESTED with mice, cockroaches, spiders, and bed bugs. It is so poorly maintained that it will only get worse and worse. The… See More
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Gray's Lake Manager

11/19/2015

Thank you for taking the time to share your thoughts here. We're sorry to hear that your experience has not been a good one, but because this post has been shared anonymously, we're unable to personally address the issues that are alleged; and we invite you to contact a member of our team to discuss the matter further. To those who are reading the review in search of a new home, we hope you won't allow one resident's poor experience to dissuade you from contacting or visiting us, and allowing us the sincere privilege of showing you why our community has been the choice of thousands of satisfied residents for many years. Thank you for your time, and we hope to hear from you soon!

Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/27/2015
Since living here I have found out that the heat doesn't seem to work properly... even though it's advertised as FREE. The washers aren't hooked up to hot water at all. I can here neighbors stomping all the time above me. I notice trash overflowing from… See More
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Gray's Lake Manager

03/02/2015

The Management Team of Gray's Lake would like to respond with our sincere apology for your most recent experiences here. While we always intend for a change in management or policy to be trouble-free for our residents, within any environment of change, there are certainly opportunities to fall short of the excellence we strive for. Please know that we're listening and acting upon your concerns. To others who may be reading this review while seeking a new apartment home, please know that the worthy concerns of this resident have been or are being actively addressed in order to not only meet and exceed their expectations once again, but also create a better resident experience for all who choose our community as their home. We hope you'll visit in person and give us the opportunity to show all that our community has to offer.

annonymous1323 • Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/11/2014
The staff at Gray's Lake really helped my family. I had some things in my apartment that needed fixed. The staff at Gray's Lake moved us to a new home so that we wouldn't be interrupted by maintenance while they fixed our old bathroom. So, thank… See More
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Gray's Lake Manager

11/24/2014

Thank you for the great review. We want you to be happy in your new home, please let us know if we can do anything in the future to make your stay with us better! Thanks, Melissa [email protected]

Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/27/2014
Honestly I don't know what everyone is talking about. I've lived here for 2 years and love it. The place is older, but any problems I have had have been addressed quickly. The grounds are pretty, the staff is cool, and I can have my dog.… See More
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Gray's Lake Manager

10/29/2014

Thank you so much for your positive review! We at Grays strive daily to try to make your living experience with us a positive one! Please let us know if we can do anything to make your home even better. Thank you, Melissa Leasing & Marketing Specialist MIMG [email protected]

Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/25/2014
This place SUCKS had nothing but problems with the staff taking care of business.the staff aren't friendly they always have an attuide . can never use the washer and dryer because they are always broken . been asking for things to be fixed but nothing ever… See More
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Gray's Lake Manager

09/29/2014

At Monarch we value our residents and want to provide the best service possible. At times we happen upon things that are out of our control, for this we apologize. We strive daily to improve and would like to speak with you further about your complaint. Would you please contact us at [email protected] or call the office and set an appointment. Thank you, Melissa Leasing & Marketing Specialist MIMG

micaelashannon • Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/25/2014
I have a mold problem started in these apartments that's not getting taken care of! It over a week ago when I complained to the office lady at grays lake apartments. A lady from maintenance was supposed to come out and fix the problem (which she… See More
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Gray's Lake Manager

07/21/2014

We are always looking to improve and would like to speak with you concerning your review. Please contact me at [email protected] so that we may further evaluate your complaint. Thank you, Melissa RMM Monarch Investment & Management Group

 Updated Review
Rating Breakdown
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Maintenance
Neighborhood
Safety
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Office Staff
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Features & Amenities

Laundry

  • Laundry On-Site

Parking

  • Garage
  • Off Street Parking Available

General

  • Additional Storage
  • Air Conditioner
  • Balcony, Deck or Patio
  • Cable or Satellite Ready
  • Carpet
  • Ceiling Fan
  • Fitness Center
  • Free Weights
  • Gas or Electric Stove
  • Heating Included
  • High-Speed Internet
  • Internet Available
  • On-Site Maintenance
  • On-Site Management
  • Package Receiving Service
  • Playground
  • Pool
  • Public Transportation
  • Refrigerator
  • Se Habla Espanol
  • Walk In Closets
  • Window Coverings

Pets

  • Dogs Allowed
    Pet Limit: 2
    Comments: Pets less than one (1) year in age, an eight hundred ($800) dollar deposit is required. Two hundred and fifty ($250) is non-refundable. The remainder is refundable upon move out if there is no pet damage. Pets that are over one (1) year in age, a four hundred ($400) dollar deposit is required. Two hundred and fifty ($250) is non-refundable. The remainder is refundable upon move out if there is no pet damage. Initial Pet Fee is non-refundable and do not transfer from apartment to apartment.
  • Cats Allowed
    Pet Limit: 2
    Comments: Pets less than one (1) year in age, an eight hundred ($800) dollar deposit is required. Two hundred and fifty ($250) is non-refundable. The remainder is refundable upon move out if there is no pet damage. Pets that are over one (1) year in age, a four hundred ($400) dollar deposit is required. Two hundred and fifty ($250) is non-refundable. The remainder is refundable upon move out if there is no pet damage. Initial Pet Fee is non-refundable and do not transfer from apartment to apartment.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $871

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $953

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,251

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $980

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Gray's Lake is a community of apartments in Des Moines IA. We offer 1, 2, and 3 bedroom units with unique and convenient floor plans. Our community combines high quality apartments, with a wonderful location, and an excellent management team to create a great rental experience for you and your family. We want our Des Moines apartments to become your new home! The features of the Gray's Lake Apartments are a blend of necessity and luxury. Our community of apartments for rent have beautiful landscaping and several outdoor areas such as a playground and swimming pool. We also have an on-site fitness center so you can exercise without having to get a membership at an expensive gym. Take advantage of these features as one of our residents!

Office Hours

  • Sunday: Closed
  • Monday - Friday: 08:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 03:00 PM

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Frequently Asked

What are noise levels like at Gray's Lake?
The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Gray's Lake?
The community is rated 1.5/5 stars, signifying slight satisfaction on average.

How safe is Gray's Lake?
The community is rated 1.5/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2/5 stars, which is considered being slightly effective on average.

What is the pet policy at Gray's Lake?
Dogs Allowed
Pet Limit: 2
Comments: Pets less than one (1) year in age, an eight hundred ($800) dollar deposit is required. Two hundred and fifty ($250) is non-refundable. The remainder is refundable upon move out if there is no pet damage. Pets that are over one (1) year in age, a four hundred ($400) dollar deposit is required. Two hundred and fifty ($250) is non-refundable. The remainder is refundable upon move out if there is no pet damage. Initial Pet Fee is non-refundable and do not transfer from apartment to apartment.
Cats Allowed
Pet Limit: 2
Comments: Pets less than one (1) year in age, an eight hundred ($800) dollar deposit is required. Two hundred and fifty ($250) is non-refundable. The remainder is refundable upon move out if there is no pet damage. Pets that are over one (1) year in age, a four hundred ($400) dollar deposit is required. Two hundred and fifty ($250) is non-refundable. The remainder is refundable upon move out if there is no pet damage. Initial Pet Fee is non-refundable and do not transfer from apartment to apartment.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 3 Beds, 1.5 Baths and 3 Beds, 2 Baths


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Gray's Lake is an apartment in Des Moines in zip code 50321. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $871 - $1,251. Nearby cities include Windsor Heights, Pleasant Hill, Urbandale, Clive, and West Des Moines. 50312, 50309, 50315, 50314, and 50311 are nearby zip codes.

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Gray's Lake

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    Resident Photos (10)

    • (Resident photo uploaded on 06/25/2014) Image of Gray's Lake in Des Moines, IA
    • (Resident photo uploaded on 12/15/2014) Image of Gray's Lake in Des Moines, IA
    • (Resident photo uploaded on 12/15/2014) Image of Gray's Lake in Des Moines, IA
    • (Resident photo uploaded on 12/15/2014) Image of Gray's Lake in Des Moines, IA
    • (Resident photo uploaded on 03/09/2015) Image of Gray's Lake in Des Moines, IA
    • (Resident photo uploaded on 03/09/2015) Image of Gray's Lake in Des Moines, IA
    • (Resident photo uploaded on 03/09/2015) Image of Gray's Lake in Des Moines, IA
    • (Resident photo uploaded on 09/26/2015) Image of Gray's Lake in Des Moines, IA
    • (Resident photo uploaded on 09/26/2015) Image of Gray's Lake in Des Moines, IA
    • (Resident photo uploaded on 09/26/2015) Image of Gray's Lake in Des Moines, IA
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