Gray's Lake

We apologize for any inconveniences or difficulties you've experienced. Please contact us, and we will work to resolve your situation.

We apologize for any inconveniences or difficulties you've experienced. Our rental rates are determined by several factors including current market standards and operating costs. Of course, we cannot change the rent of your apartment during your lease. Please contact us, and we will work to resolve your situation.

We apologize for any inconveniences or difficulties you've experienced. Please contact us, and we will work to resolve your situation. Thank you.

Thanks for your review! Please let us know if there is anything we can do to improve your stay here.

Thank you for your feedback. We apologize for any inconveniences or difficulties you've experienced. Please contact us with some identifying information so we can follow up with you, and we will work to resolve your situation.

Here at Grays Lake, we pay close attention to the concerns that our residents address to us directly because their satisfaction is our first priority. Unfortunately, we have no information here in our Management Office to support that incidents mentioned here were ever directly voiced to our team or to associate this review with a particular apartment home or resident. That, coupled with the anonymity of the review, made it virtually impossible to have directly addressed the concerns. We understand that resident opinions matter to apartment shoppers, and if you're looking for a new apartment home, we hope you won't allow an anonymous review to stand in the way of calling us now. Please allow our professional management team the privilege of showing you personally why Grays Lake is the perfect place for you to call home! Thanks, Grays Lake Apartments

Dear rannmoore, On behalf of Monarch Investment & Grays Lake Apartments, we'd like to thank you for taking the time to share your concerns in such lengthy detail. Please know that it is our intent to ensure the highest standard of quality for ALL of our residents. We would like to invite you to turn this into a true conversation by bringing your concerns to us personally and ask that you please contact our office at your earliest convenience. To others who may be reading this particular post while shopping for a new home, we hope you won't allow the concerns voiced here to outweigh the obvious satisfaction of the overwhelming majority of happy-renewing residents who have made their home with us for years, and will continue to do so for years to come. Please call to schedule a personalized tour, and allow our Professional Management Team the privilege of serving you, today!

Thank you for taking the time to share your thoughts here. We're sorry to hear that your experience has not been a good one, but because this post has been shared anonymously, we're unable to personally address the issues that are alleged; and we invite you to contact a member of our team to discuss the matter further. To those who are reading the review in search of a new home, we hope you won't allow one resident's poor experience to dissuade you from contacting or visiting us, and allowing us the sincere privilege of showing you why our community has been the choice of thousands of satisfied residents for many years. Thank you for your time, and we hope to hear from you soon! Grays Lake Management

Thank you so much for your kind review. Please let us know if we can be of any help in the future. Grays Lake Management

Thank you for taking the time to share your thoughts here. We're sorry to hear that your experience has not been a good one, but because this post has been shared anonymously, we're unable to personally address the issues that are alleged; and we invite you to contact a member of our team to discuss the matter further. To those who are reading the review in search of a new home, we hope you won't allow one resident's poor experience to dissuade you from contacting or visiting us, and allowing us the sincere privilege of showing you why our community has been the choice of thousands of satisfied residents for many years. Thank you for your time, and we hope to hear from you soon!

The Management Team of Gray's Lake would like to respond with our sincere apology for your most recent experiences here. While we always intend for a change in management or policy to be trouble-free for our residents, within any environment of change, there are certainly opportunities to fall short of the excellence we strive for. Please know that we're listening and acting upon your concerns. To others who may be reading this review while seeking a new apartment home, please know that the worthy concerns of this resident have been or are being actively addressed in order to not only meet and exceed their expectations once again, but also create a better resident experience for all who choose our community as their home. We hope you'll visit in person and give us the opportunity to show all that our community has to offer.

Hello, I would like to thank you for your glowing feedback! Each of our resident's comments is very important to us. We take pride in our community and will continue to work on ensuring that all residents have an enjoyable living experience. Thank you again!

Thank you for the great review. We want you to be happy in your new home, please let us know if we can do anything in the future to make your stay with us better! Thanks, Melissa [email protected]

Thank you so much for your positive review! We at Grays strive daily to try to make your living experience with us a positive one! Please let us know if we can do anything to make your home even better. Thank you, Melissa Leasing & Marketing Specialist MIMG [email protected]

At Monarch we value our residents and want to provide the best service possible. At times we happen upon things that are out of our control, for this we apologize. We strive daily to improve and would like to speak with you further about your complaint. Would you please contact us at [email protected] or call the office and set an appointment. Thank you, Melissa Leasing & Marketing Specialist MIMG

We are always looking to improve and would like to speak with you concerning your review. Please contact me at [email protected] so that we may further evaluate your complaint. Thank you, Melissa RMM Monarch Investment & Management Group