The Nexus at Grays Landing
#11,299 #6 #32

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The Nexus at Grays Landing

415 SW 11th St, Des Moines, IA 50309
(19 Reviews & Surveys)

Reviews

(1)

4.4 rating

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1 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1261703

Verified Resident 2022 - 2024

7/15/2024

Absolutely loved this apartment building and management until it was bought by new owners in 2024. New managers were also brought on. Since then, maintenance orders take weeks to be fulfilled, the managers ignore phone calls, emails, and leave the office early so you cannot contact them in person. Would not recommend living here.

    epIQ Ratings

    What is epIQ?

    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

    epIQ Report Card

    In partnership with SatisFacts™

    Community epIQ Grade

    C
    C

    Renter Ratings

    A

    Review Ratings

    Noise

    4.0

    Grounds

    2.0

    Safety

    2.0

    Office Staff

    1.0

    Maintenance

    1.0

    Neighborhood

    5.0

    Survey Ratings

    SatisFacts™ Tour Survey

    SatisFacts™ Move-In Survey

    SatisFacts™ Maintenance Survey

    SatisFacts™ Renewal Survey

    Review Count

    C-

    Number of reviews in the past 365 days

    1

    Manager’s Review Engagement

    F

    Percentage of reviews responded to

    0.00%

    Manager’s Review Reply Time

    F

    Average time to respond to reviews

    N/A

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    Office Hours

    • Sunday: Closed
    • Monday - Friday: 08:30 AM - 05:30 PM
    • Saturday: Closed
    This community is managed by

    Lund Company

    A
    A
    Communities
    118

    Questions & Answers (0)

    Frequently Asked

    Based on 19 number of votes by renters, The Nexus at Grays Landing is currently rated 4.4 out of 5 stars.
    The Nexus at Grays Landing is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
    The Nexus at Grays Landing is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
    The Nexus at Grays Landing is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
    The Nexus at Grays Landing is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
    The Nexus at Grays Landing is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
    The Nexus at Grays Landing is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
    Lund Company
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    The Nexus at Grays Landing

    July 2024

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    Beds

    0

    Baths

    0

    The Nexus at Grays Landing is an apartment in Des Moines in zip code 50309. This community has a 0 Bed, 0 Bath Nearby cities include Windsor Heights, Pleasant Hill, Urbandale, Clive, and West Des Moines.

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