The Village at Westchester
#18,516 #17 #77

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The Village at Westchester

5413 Aurora Avenue, Des Moines, IA 50310
(56 Reviews)
$790 - $955/mo
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Floor Plans & Pricing

1 Bedroom

Rye

1 Bed, 1 Bath | 600 sq. ft.

$790

2 Available Units

See Floor Plan Details

Rye II

1 Bed, 1 Bath | 600 sq. ft.

See Floor Plan Details

2 Bedrooms

Bedford

2 Beds, 1 Bath | 748 sq. ft.

$805 - $855

15 Available Units

See Floor Plan Details

Buchanan

2 Beds, 1 Bath | 792 sq. ft.

$810

6 Available Units

See Floor Plan Details

Harrison

2 Beds, 1 Bath | 792 sq. ft.

$825

6 Available Units

See Floor Plan Details

Bedford II

2 Beds, 1 Bath | 748 sq. ft.

$790

3 Available Units

See Floor Plan Details

Harrison II

2 Beds, 1 Bath | 792 sq. ft.

$815

3 Available Units

See Floor Plan Details

Hawthorne

2 Beds, 2 Baths | 1,200 sq. ft.

$955

3 Available Units

See Floor Plan Details

Buchanan II

2 Beds, 1 Bath | 792 sq. ft.

$800

1 Available Unit

See Floor Plan Details

Fairview

2 Beds, 2 Baths | 1,400 sq. ft.

See Floor Plan Details

Penthouse

2 Beds, 2.5 Baths | 2,400 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

C-

Review Ratings

Noise

3.0

Grounds

2.0

Safety

2.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Village at Westchester Reviews

(56)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2022 - 2023

8/5/2023

No communication, maintenance takes months to fulfill

Been living here for over a year. Pros: It's cheaper than other properties, the apartments are nice but dated, and its close to Merle Hay and the interstate. There's a pool and I haven't had issues with neighbors. When I can get in contact with… See More >
    Review Author Icon

    Vee_G

    Resident 2022

    5/10/2022

    Good place to live for first time renters

    Like almost all apartments, there were a couple of things wrong with my new home but they acted on those issues immediately, which is great. Cute apartment, great area and I get along great with my neighbors. My only complaint would be the only AC… See More >
      Review Author Icon

      Shane_T776

      Resident 2020

      11/3/2020

      I had my doubts about the place at first but after a couple months it has been very nice living here. My neighbors are very nice and friendly . I tell everyone that is looking for a place to call these guys they are helpful… See More >
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        anonymous

        Resident 2018 - 2019

        10/2/2020

        THIS IS THE WORST PLACE TO RENT. ON GOING ISSUES FOR MONTHS AND THE MANAGER DOES NOT CARE TO FIX ANY CONCERNS / ISSUES YOU MAY HAVE. THE BUILDING ITSELF SMELLS HORRIBLE WHEN YOU FIRST ENTERED. THE DOOR TO YOUR UNIT IS JANKY. SOMEONE COULD… See More >
          Review Author Icon

          dchampel

          Resident 2019 - 2020

          5/16/2020

          Hello. I have been a tenant at the Village at Westchester since July of 2019. I've never missed a rental payment or even been late on a rental payment. I'm a very clean individual who. From what I understand is a fairly nice neighbor. In… See More >
            Review Author Icon

            debrafox094@gmail.com

            Resident 2010 - 2020

            1/28/2020

            I have been here for ten years now and I love living here it is close to everything I need. It is also very quiet and peaceful and everyone is neighborly. Maintenance does really well at always getting to any work orders that I need… See More >
              Review Author Icon

              anonymous

              Resident 2020

              1/5/2020

              I have been very pleased with my experience at the Village at Westchester. It is super close to everything you need. Also the office and maintenance and office staff are amazing! The manager Austin is always very helpful whenever I have a concern. Maintenance is… See More >
                Review Author Icon

                HonestAbe1990

                Resident 2017 - 2019

                12/30/2019

                Where to begin? I have been a resident here for over a couple of years now. I suppose I should start by explaining my stars. It's a fairly quiet community, but very rarely you will get a weekend at home/holiday individual that feels the need… See More >
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                  anonymous

                  Resident 2011 - 2019

                  11/27/2019

                  I would recommend The Village at Westchester for the location, price, and responsiveness off office staff. For the size and scope of properties (very large), they do a relatively good job with maintenance and communication. I enjoy living among working families and the level of… See More >
                    Manager

                    12/6/2019

                    The Village at Westchester
                    Thank you for your wonderful recommendation and please let us know if there is ever anything we can assist with! Have a great day!
                    Review Author Icon

                    rwyner323@gmail.com

                    Resident 2014 - 2019

                    10/1/2019

                    I really like it here. The complex is located in a very convenient area next to many places to eat and the mall. The office staff is very friendly and always help me if i need anything. Maintenance is really good they sure do get… See More >
                      Manager

                      10/7/2019

                      The Village at Westchester
                      Thanks for the awesome review! Please let us know if we can ever do anything for you!
                      Review Author Icon

                      sblair138

                      Resident 2006 - 2019

                      9/12/2019

                      I love living here at The Village at Westchester it is very convenient how close it is to the mall and other stores. We have a good maintenance crew they are always here whenever i need them. Maddy is fun to be around and she… See More >
                        Review Author Icon

                        2cones

                        Resident 2019

                        6/17/2019

                        We have been with elevate for 9 years. 7 1/2 @ village at Westchester 1 1/2 at the mansions. Overall its 5 stars (see above) The security company you have here SUCKS they dont solve problems not do they check anything when they come on… See More >
                          Manager

                          6/18/2019

                          The Village at Westchester
                          Hey there, we really appreciate your thorough and honest feedback about our staff and security! We will definitely use to try and improve. We appreciate your kind words about our staff and are always here to help with anything that comes up!
                          Review Author Icon

                          Michele_W953

                          Resident 2009 - 2019

                          1/8/2019

                          I've lived here for over 9 years and the current management has to be the best yet! Every time I've needed something being something with maintenance or questions about my lease, they are always very on top of things! If I have a maintenance request… See More >
                            Manager

                            1/9/2019

                            The Village at Westchester
                            Hello Michele, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Village at Westchester! Please let us know if there is ever anything you need. We're here to help!
                            Review Author Icon

                            anonymous

                            Resident 2015 - 2019

                            1/3/2019

                            I like where I live, it's close to buses and the mall . Have grocery store, and a shopping center in walking distance. The staff and maintenance are great. I'm glad that Mike McDonald is no longer here. It makes this property better than it… See More >
                              Manager

                              1/4/2019

                              The Village at Westchester
                              Hello, thank you for your comments about Village at Westchester! Please let us know if we can do anything else for you. Have a great day!
                              Review Author Icon

                              Leymuy

                              Resident 2018

                              12/29/2018

                              Great maintenance and office staff! Friendly, knowledgeable and prompt, Matt always does a great job. He goes above and beyond for residents and everyone appreciates the service. The office staff is equally friendly and professional!

                                Manager

                                1/2/2019

                                The Village at Westchester
                                Hello, we are so happy to read such positive comments about our staff. We'll make sure to forward this along to them. If we can help with anything in the future, please reach out anytime!
                                Review Author Icon

                                EmKay98

                                Resident 2018

                                9/5/2018

                                The Village at Westchester is a fantastic starter apartment for me and my girlfriend. The pricing is very affordable for what amenities you're offered. The hallways aren't too nice looking and smelling compared to the apartment that you get but the apartments are small and… See More >
                                  Manager

                                  9/11/2018

                                  The Village at Westchester
                                  Hello, we appreciate you taking the time to leave us this feedback! Have a great day and please let us know if there is ever anything we can do for you moving forward. Thanks!
                                  Review Author Icon

                                  Alexander_T

                                  Resident 2018

                                  8/28/2018

                                  I've been living here over a year. The management is helpful and polite. The maintenance is quick it anything comes up. They've been making improvements to the visual appeal of the location throughout the last year, and they're always courtes if they need access to… See More >
                                    Manager

                                    9/11/2018

                                    The Village at Westchester
                                    We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
                                    Review Author Icon

                                    Ty1985

                                    Resident 2017 - 2018

                                    4/20/2018

                                    My experience at the Village at Westchester has been good so far. The community is neat and clean and quiet and the staff are there to resolve any issues you may have. I will recommend the Village At Westchester to others.

                                      Review Author Icon

                                      anonymous

                                      Resident 2017

                                      9/15/2017

                                      The buildings are older, which is not generally a problem. The units are generally adequate with proper upkeep. Not fancy, but can be made homey. The staff is generally helpful, and the maintenance requests have been completed ina timely fashion. But the general upkeep… See More >
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                                        anonymous

                                        Resident 2005 - 2017

                                        1/24/2017

                                        Hello --- My name is Jim Kubby. I have lived here, at The Village at Westchester or shall I say Westchester Village, as many still loving call it, for over 10 years. Please let me tell you about the Village's pros and cons (I will… See More >
                                          Manager

                                          1/27/2017

                                          The Village at Westchester
                                          Thank you Jim! We're so glad you are part of our community!
                                          Review Author Icon

                                          anonymous

                                          Resident 2016

                                          11/23/2016

                                          Filthy! Wish I could attach more than one photo. Along with the lack of cleanliness, there are roaches and mice. Staff have left two notes indicating an exterminator would be coming to my unit. I took time off work, they didn't show either day.… See More >
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                                            anonymous

                                            Resident 2013 - 2016

                                            11/8/2016

                                            I moved here with my wife prior to having children. The model that we saw and agreed to was nothing like what the apartment we got. When appliances went out, we were not able to use them for months, even though their staff would "fix"… See More >
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                                              Rita3000

                                              Resident 2015 - 2016

                                              10/17/2016

                                              BED BUGS BEWARE. The was the worst experience I had renting an apartment. Maintenance can take up to 3 weeks to fix something "If the don't forget" because they are constantly short staffed. Everyone I known including myself has got bed bugs then they will… See More >
                                                Manager

                                                10/24/2016

                                                The Village at Westchester
                                                Rita, I'm so sorry to hear you had a negative experience at The Village at Westchester. We take feedback from former residents very seriously. Would you be willing to get in touch with me so we could further discuss what took place? You can reach me at communications@elevateliving.com.
                                                Review Author Icon

                                                anonymous

                                                Resident 2016

                                                3/14/2016

                                                The neighbors/neighborhood is noisy. Dogs barking, children screaming, people playing music at anytime of day. I'm wishing I would have spent more money and gotten a nicer place before getting locked into the lease...the place is decent, but halls smell of dog pee and window… See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2012 - 2015

                                                  6/9/2015

                                                  The apartment management runs a shady business. They will attempt to make a dollar off their employees at any time, to include charging for maintenance that they are responsible for. Maintenance, if it ever arrives after a request, is poorly done and often… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $30. Restrictions: Pet Restrictions Apply. Pet Limit: 2. Comments: Cats Allowed
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $30. Restrictions: Pet Restrictions Apply. Pet Limit: 2. Comments: Dogs Allowed
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Amazon Hub Package Lockers
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Convenient to Shopping and Dining
                                                    • DishWasher
                                                    • Formal Dining Area
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Playground
                                                    • Pool
                                                    • Private Balcony, Patio, Deck or Porch
                                                    • Refrigerator
                                                    • Walk In Closets
                                                    • Water Included in Rent
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                                                    Leasing

                                                    The Village at Westchester in Des Moines, IA offers a unique neighborhood atmosphere with 23 park-like acres for your enjoyment and relaxation. The Village offers unparalleled convenience, located just minutes from Merle Hay Mall, groceries, movie theaters, restaurants and other great shopping opportunities. Nearly everything is within one mile of your new home, and you'll be just minutes from interstates. The Village is a pet friendly community!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 04:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Elevate Living

                                                    D+
                                                    D+
                                                    Communities
                                                    35

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Village at Westchester Rated?
                                                    Based on 56 number of votes by renters, The Village at Westchester is currently rated 2.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Village at Westchester?
                                                    The Village at Westchester is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Village at Westchester is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at The Village at Westchester?
                                                    The Village at Westchester is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    How safe is The Village at Westchester?
                                                    The Village at Westchester is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    The Village at Westchester is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at The Village at Westchester?
                                                    The Village at Westchester is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Who manages The Village at Westchester?
                                                    Elevate Living
                                                    What is the pet policy at The Village at Westchester?
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $30
                                                    Restrictions: Pet Restrictions Apply
                                                    Pet Limit: 2
                                                    Comments: Cats Allowed
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $30
                                                    Restrictions: Pet Restrictions Apply
                                                    Pet Limit: 2
                                                    Comments: Dogs Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths

                                                    Check Availability

                                                    The Village at Westchester

                                                    March 2024

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                                                    The Village at Westchester is a 600 - 2,400 sq. ft. apartment in Des Moines in zip code 50310. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $790 - $955. Nearby cities include Windsor Heights, Pleasant Hill, Urbandale, Clive, and West Des Moines.

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