Timberland Pointe

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Timberland Pointe

4700 Fleur Drive, Des Moines, IA 50321
(80 Reviews)
$1,439 - $1,468/mo

Timberland Pointe Reviews

(80)

2.2 rating

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80 total reviews

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anonymous

Resident 2013 - 2014

9/25/2014

This place sucks staff don't wanna fix nothing but they expect you to pay rent . the office staff always has an attuide and never want to handle their business

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    anonymous

    Resident 2014

    4/5/2014

    2740 Fleur Drive, Building 3, Bed Bugs. Plenty. Trash in hallway. Dog dung right outside every door. Maintenance lets themself in whenever they want. Have seen bed bugs at the washer and dryer. So thats how they are spreading. You don't just get bites, you can get all kinds of staph infections.

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      Sholter74

      Resident 2012 - 2014

      2/9/2014

      Horible place to live. No hot water or heat. Roaches, dirty and noisy. Can't believe what they charge for this place. I moved in 2 years ago and it has been going downhill quickly. Lights in hallway do not work. Laundry rooms are gross. Our storage unit has been broken into twice and still no new locks put in. car windows being busted out. glass doors broken. Food floating in swimming pool. Too many problems to list.

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        anonymous

        Resident 2014

        1/6/2014

        Do not ever ever think about moving here! None stop kids knocking on ur door and running away. There's never ever any hot water or heat. I have a newborn baby and the heat never works in this place had to go buy 3 portable heaters. The walls are paper thin. I even hear everything from the people below us. The stove that was in the apartment sparks and you have to unplug it to actually turn it off. This place is horrible and I hate that we have to still live here to finish the lease up.

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          anonymous

          Resident 2013 - 2014

          1/5/2014

          DON'T move here!Heat doesn't work,(gotta use my oven and portable heaters to help keep apt warm) water pressure,noisy,mgmt is horrid. Can't wait til my lease is up (2 months left)!Hallways always stinks! Smoke detectors been beeping for a month in the hallways! Parking(lot) sucks! Upkeep and landscape is awful! DON'T waste your money here! Best part about living here is moving out!!

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            anonymous

            Resident 2013

            11/21/2013

            Very noisy buildings where you can hear kids running in the hallways at all hours. Rent is very step for how old and out dated the apartments are. Heating barely works. Roach problems are on going. You will be charged additional cost for water, sewage, pest control,and trash that will increase the price of a 3 bedroom apartment to a few dollars shy of $1000.00 per month. I can't wait until my lease is up and if I had the money to break the contact I would move ASAP. Very dissatisfied!

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              anonymous

              Resident 2013

              11/18/2013

              I've only lived here a few months and I can't wait till my lease is up! Our neighbor is so noisy and her small children run around so much it sounds like a herd of cattle running all hours they are awake. She has "religious ceremonies" in the apt where they sing, chant and play instruments. Cops have been called...she keeps doing it. Management has been told MANY times and they said they're not breaking their lease. But yet the children pee off the balcony! HOW IS THAT NOT BREAKING THE LEASE! We can not sit on our patio for fear of being peed on! The last "religious ceremony" I pounded on my ceiling only to have 2 of her goons come down and tell me to put up with it for 2 hours! I can not watch tv in my living room 90% of the time because of the noise. Middle of the night I can hear her talking on her cell phone. She has it on speaker phone. When mgmt has contacted her she claims not to know english but I can hear and understand everything she says. They've had our "bill/rent" messed up since day one! … See More>
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                savemyamericanspirit

                Resident 2013

                9/12/2013

                First off, I don't know why everyone complains about water, my water is always th perfect temperature. However, though I signed something saying management HAS to call 24 hours in advance. I woke up the other day with maintenance in my living room. Not cool. They suddenly had to paint my tub, leaving it unusable for 48 hours. They still have not come back to caulk it. My roommate was given a key for a vacant apartment to shower, but someone else was definitely living there. I was given a key for an actual vacant apartment, and as I was getting dressed, someone from maintenance let himself in even though the chain on the door was locked. There are paint splatters all over my kitchen from the last tenant. I'd like to also mention i feel unsafe in these buildings, as there is no controlled access to the buildings and management hands out keys willy nilly. The hallways of every building smell horrible even though the apartments are "new". Management is very friendly but are not doing a good job. We paid rent online when it was due and it said the payment went through. Six says later we find… See More>
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                  anonymous

                  Resident 2012 - 2013

                  9/7/2013

                  This is by far the worst place I have ever lived. Management is rude and refuses to return phone calls, and they leave the office early. The entry ways are always dirty with either vomit or garbage, the glass doors have been broken multiple times. I have kids and have literally had to pick them up and lift them past vomit in the hallway leading to our apartment, disgusting. I have seen human feces under the stairwell going to the laundry room which is always covered in water. The water is never hot or you either get scolded trying to take a shower or frozen. Dog droppings cover the yard but they get on to people about bird feeders. Without notice they turn off the water for hours, and I have not found out the reason behind this yet. Supposedly they pay heat, however I have noticed that my bill was higher this past winter. There is no central air and they select who you use as your cable provider,I have lost my patience and can not wait to move this fall.

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                    patel8519

                    Resident 2012 - 2013

                    8/7/2013

                    Horrible. Management is mean, unavailable, and unresponsive. Hallways and apartments smell awful. The apartment was nothing like what I was shown before moving in. Internet is very expensive. Dog poop everywhere outside. Laundry facilities are not well maintained. Poor water pressure and water quality.

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                      anonymous

                      Resident 2013

                      6/14/2013

                      Limited parking spaces near assigned apartment. Occasionally noisy. Upkeep and landscaping is okay but could be better. Limited choice for cable provider (i.e. Vision Systems Tv or Direct Tv) whereas Direct Tv requires $150.00 deposit.

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                        anonymous

                        Resident 2013

                        5/14/2013

                        the washers and dryers are often broken. the ladies in the office wear flip flops with thier suits. there are several accidents in the parking lot and they are usually hit and runs. the water was shut of to replace a water heater for 2 entire weeks with no alternate solution for hot water. the hallways have holes where people have punched and there is always trash scattered inside and out. the maintence man i have dealt was actually very nice, even helped me shovel out my car which brings me to the issue of parking in the winter, cars are always getting stuck and the blowing is terrible. when i called the office they said " it is not thier issue"

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                          anonymous

                          Resident 2012 - 2013

                          3/28/2013

                          Absolutely horrid. I am excited to finally be getting out of there. All of the previous reviews are 100% ACCURATE! First, do not let the model unit fool you...most of the actual apartments do not look like that. Insist on seeing the actual unit before signing a lease. Heat, water, and air are a constant issue. I seriously do a happy dance when I am able to take a hot shower. It is either hotter than hell or freezing. The thermosat on the wall does nothing. Other tenants do not care for their surroundings. Trash everywhere, natsy smells, drugs, and screaming kids. We even went into the laundry room once to find a pile of dog doo on the floor. I have had to personally call the cops several times due to major aggressive fights outside in the middle of the night. My car has been vandalized in the parking lot. I do beleive the staff do what they can, but I think the problem is much greater than them. The potential tennants are of a low quailty and they take what they can get. As for their attitude,… See More>
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                            PrimaryColors

                            Resident 2011 - 2012

                            12/29/2012

                            First and foremost: no hot water. No joke. Unless you get up before everyone else in the morning or you take a shower at 2 pm, there is no hot water. Most of the time the water is luke-warm (at best). The bathtub is super old so most of the water comes out of the pipe (80% of it) instead of the shower. I have to put my shampooed hair underneath the water pipe because it takes forever under a shower head since there is no pressure to push the water out of the shower head. Also, leaves your tub super dirty each time you use it. HEAT: Water heat is controlled by a boiler in the basement but they just refuse to turn up the heat in the boilers. It's absolutely mind boggling. Those boilers also control the heat in the apartment and because they keep the boilers so low, every once in a while you'll go without heat for majority of the day. Water pressure is low too so you have to flush 3 times to get two squares of toilet paper down the sewer. Complete waste of water. THIN WALLS: I agree with the other reviewers on this page:… See More>
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                              anonymous

                              prospectiveVisited 2010 - 2012

                              11/12/2012

                              This place is definitely not where you want to live. My girlfriend and I are tempted to break our lease because of on going problems. The main problem that seems to be happening is the drug problems that happen around here. The building we live in is near the office, and all day long all we smell is what other people are smoking. Most days and nights we cant even have our slider or bedroom open because the neighbors below and next to us smoke marijuana. We have made several complaints to the office and police department and nothing has changed. When we get home from work, our hallways smell like pot and when we walk our dog, people out in the parking lot are smoking the ---- too. The office has such poor management experience it seems like, all they said they could do is send out fliers reminding people about the drug and smoking policy, how pathetic. If you are looking for a place that excepts large dogs, try to find another place if you can. The grounds for the animals are horrible and they hardly empty the trash cans. … See More>
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                                anonymous

                                Resident 2012

                                9/30/2012

                                You do not want to live here. I live in a 3 bedroom apartment and assumed that I would be paying $930/mo rent, then they hit you up later for an additional charges of $65/mo for pest control, trash, sewer & water. Your utility bill will be about $80 for gas & electric. Then they have only 2 providers that you can go through for cable, satellite, internet & phone, in which you will "save" money by bundling your services. I pay $122/mo for basic & extended cable, telephone (which I don't really want, need or use), and wireless internet that constantly goes out several times a day. The parking lots are filthy & have potholes. The garbage bins are constantly overflowing with trash. The hallways are hot, stagnant & smell terrible, they are dirty and very noisy. I've had people knock on my door on several occasions looking to buy drugs, obviously from a former tenant. Tenants constantly let their dogs out without being put on a leash, thus endangering my small dog's safety when I am out with him on his leash. Tenants constantly do not pick up their dog's feces & just leave it on the property grounds for everyone to… See More>
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                                  anonymous

                                  Resident 2011 - 2012

                                  9/9/2012

                                  This place sucks, hands down! Where do I start? My boyfriend and I used to live in a bottom unit, when we first moved here in October of 2011 and had to be moved to a different unit because MANAGEMENT did not do their job to remove unruley neighbors that lived above us. For about a month, the neighbors above us would constantly move around all the time. No lie, 24/7 you would hear them stomp up and down the hallways, slamming their doors and yelling. The TV would be so loud, we could actually hear what they were watching through the floor!! We also had kids throw rocks at our GLASS sliding doors and they would also kick the doors and run! One occassion the kids were even writing on the wood of our patio with sidewalk chalk and they also wrote rude things on the walls as well! Several times we confronted the neighbors and told moanagement what was going on and they FINALLY moved us to an upstairs unit 2 buildings over which was a joke because the building we are in now is nasty and just as bad! Oh, and we also got charged a "relocation"… See More>
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                                    anonymous

                                    Resident 2011 - 2012

                                    7/30/2012

                                    Overall the apartment has gotten better since I've lived here but I cannot wait to get out of here. It seems like something is always breaking in my apartment.. And they do the bare minimum to get everything back up and running. Of course the office knows i have animals since i had to put stupid stickers on my door and they have it in paperwork, so explain to me why the maintenance men come in and paint my bathtub and dont close the bathroom door?!? I have a cat that doesnt get locked up and it had free access to the bathroom. What if my cat had licked the paint and they got sick? People don't use their heads. Another thing that drives me crazy is that you will put a work order in and it will be a few days before they come to fix it, but they don't notify you when they are going to come in. I know I put a work order in but after a week you guys just show up and expect my angry dog to be locked up? Don't think so.. If you want to be my dogs afternoon snack… See More>
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                                      anonymous

                                      Resident 2012

                                      7/8/2012

                                      Worst Apartments I've ever lived in. My wife and I have lived at Timberland for the past 5 months. We are currently trying to get out of the lease for MANY reason. For starters the place looked descent in the begining. We didn't have a lot of options since we have a large dog. Many apartments have a weight limit on pets. We moved in and the very first night we realized we made a mistake. The walls are paper thin. There are people partying at all hours. My wife and I are exhaused from lack of sleep. We both wake up at 5am for work. The noise doesn't settle down until after 2am. They said recently that why have 24 hour security. We called 5 times last night to the number that they gave everybody and no answer. The noise isn't the only issue. There are many drug users and drug deals that go on all day long. I have called the cops once and my wife is afraid for our saftey. The only reason I don't worry is b/c we have a 120 lbs german sheppard mix. The other tenants have no respect for others. There is trash… See More>
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                                        anonymous

                                        Resident 2009

                                        12/6/2011

                                        AVOID AT ALL COST!!!!!

                                        At first everything to appear to be fine it was great actually 3 bedroom for only $700 a month with a $99 deposit.Well than we moved in where do I get started walls are paper thin you can hear everything your neighbors are doing.Trying to get a good night sleep impossible with all the hall traffic at all hours. You pay for water which wouldnt be a problem except it takes about 5 minutes for you to get hot water to shower with. The parking was a nightmare never anything close and I had a handicap permit.The straw that broke the camels back, my fiance and I went rounds with management about the heat. They kept insisting that the heat was on, when clearly it wasnt.This went on for about a week, we had to call numerous times. When they finally came to check sure enough it wasnt working. They let us use to small space heaters to use untill they could fix the heat, our apartment was 12oo sqaure feet.What made the matter worst we had just brought home our twins from the NICU.Our youngest twin had to be hospitalized for hypothermia. That was it we broke our lease… See More>
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                                          anonymous

                                          Resident 2009 - 2011

                                          7/7/2011

                                          A very midline complex since they cleaned house on the staff.

                                          I lived in these apartments for two years. I started out in a one bedroom and then got a roommate and lived in a two. The management has changed and so have majority of the maintenance staff. I never had a problem with either. The new managers are willing to work with you on things and when I had a leak in my bathroom they came and fixed it right away. Parking is first come, first serve so if you work second shift you are screwed. The walls are very thin like in all apartments but I could hear my down stairs neighbours conversations word for word most nights. Like in all apartments maintenance work was completed to the bare minimum so for people who have the eye for custruction it looks ------ but for most people its ok and at least the fix the root of the problem and clean up after themselves. I would say if you are looking for a decent place that accepts big dogs all and all its not the worst place I have lived. With the old management I would have never recommended it but after they cleaned house and several tenants changed it… See More>
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                                            anonymous

                                            Resident 2010 - 2011

                                            6/18/2011

                                            AVOID AT ALL COSTS

                                            When we moved in, the staff was nice and helpful. That was the high point... I live in one of the two story building, with a basement. The laundry room in the basement, and the first week we moved in a neighbour warned us not to use the storage lockers because they're always getting broken into. Nice. Also, whenever it rains the basement has water in it. (You can look down the stairs and plainly see water on the floor) There is also mold in the basement. A water pipe broke in the wall and flooded my living room, and all they did was clean the carpet and repaint. Nothing to actually make sure the walls were dry first. NO ONE picks up after their dogs, save for maybe two other people who live in the building. The complex just implemented a pet permit sticker that you MUST put on your door if you have ANY pets. The walls are thin, and most people here are jackasses. The ------ who lives above me parks his giant SUV in a handicapped parking spot. Laziness is not hadicap, no matter what this guido thinks. They also… See More>
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                                              anonymous

                                              Resident 2009 - 2011

                                              6/13/2011

                                              DO NOT LIVE HERE

                                              Management is mean, seriously. Maintenance is unresponsive. My child's room flooded multiple times, all they did was bring us a fan to dry it out. No other treatment and mold started to grow. All appliances in poor condition. Had to hand light the stove - again no help from maintenance. Has radiant heat, we had to hand control that w/ a screw (thermostate didn't work), it was either on or off, 2 winters we were promised that would be fixed. Weeds grow on patio and nobody mows or weed-eats. Cars are broken into regularly. Still fighting them for my deposit because THEY didn't keep up the property. DO NOT LIVE HERE!!!!! Spend your hard-earned money some place else. I've never been so happy to get out of some place in my life. It's not safe and management & maintenance do not care.

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                                                anonymous

                                                Resident 2010 - 2011

                                                5/31/2011

                                                This place over all suck the new maintenance people party wit my neighbors and when u call bout the noise they never get on trouble cuz they r all friends the wink wink security sucks u have to take care of ur own problem I can't wait ti move out and I think ita very unfair I have to pay almost 100 dollars for water when I don't do laundry here and I have to take my kids and my self to my mothers to shower because there is no hot water ever

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                                                  anonymous

                                                  Resident 2010 - 2011

                                                  5/31/2011

                                                  its the tenants not the management

                                                  I lived here for a year and could not wait to get out. The staff is great and very helpful but I do think there is not much they can do in regards to the condition of the overall complex. The water in the bathroom had no pressure and the hot water only lasted a few minutes. I showered with cold water and the dishwasher never got hot for a whole year. The people upstairs smoked and dropped their cigs down on my patio all the time. I did not get to enjoy it even once while I lived there. People always fought and screamed adn ran up and down the hall all the time. I would see notes from management all the time posted but that didnt stop them. The location is great...too bad the property is not. I should have done more research before I moved in... I fell in love with the location but I regret making the sudden decision to move in.

                                                    Floor Plans & Pricing

                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

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                                                    3 Bedrooms

                                                    3 Beds, 2 Baths

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                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Certain Breed Restrictions - No weight limits
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?

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                                                    Dogs Allowed
                                                    Comments: Certain Breed Restrictions - No weight limits
                                                    2 Beds, 1 Bath
                                                    3 Beds, 2 Baths

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                                                    Timberland Pointe

                                                    June 2024

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                                                    Timberland Pointe is an apartment in Des Moines in zip code 50321. This community has a 2 - 3 Beds, 1 - 2 Baths, and is for rent for $1,468. Nearby cities include Windsor Heights, Pleasant Hill, Urbandale, Clive, and West Des Moines.

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