The office manager is a rude man. We have quarterly inspections where he comes in & looks at the apartment. That is the only time he comes out of the office. He will nitpick little things such as dirty microwaves and stoves but allows people to have broken blinds for months. They are advertising "refurbished units" but we have 7 open units right now that have been open at least 8 months. They aren't working to refurbish the units. We have trash everywhere, broke down cars, and stagnant water sitting. In the winter, he doesn't make anybody move their cars for snow removal. So at one time we had 2 cars that were covered in snow to the point they looked like snow drifts. The snow removal company finally just started plowing the cars in. The maintenance man is awesome. He will get to your issues extremely fast. However, the property manager is rude & dismissive of all issues.