Van Buren Village
Resident · 2016 - 2017
Our place was a dump at move in. Cat hair and pee covered our floor boards and carpet. I asked Rod and Mitch to look and they told me it was something in the floor boards, not cat pee. After bringing in an expert they finally admitted it was cat piss and changed the carpet. These problems continued as the apt was never cleaned out... Dirty dishes in the dishwasher, items in the cabinets and food crumbs in all cabinet and on the floor. The bathroom was not cleaned as the vanity still had items in it. It took a week for them and me threatening to bill them for a cleaning service for them to finally come in and clean it. Our mirror broke and other smaller things broke as well, we contacted them and received no reply. The apt complex laundry never worked and at one point housed a family of mice. One of the worst experiences I have had in renting. Sadly I am still working with them as they refuse to give my rent back 3 months after our agreement ended. Stay away, they are preying on young and unassertive college students. They do not follow the agreement and instead insist "this is always how it is done".