Review History for anonymous

Chapel Ridge Apartments


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anonymous

Resident 2013 - 2014

11/22/2014

I lived in Chapel Ridge apartments for 18 months. The location is awesome. I had choice of Hy Vee, Aldi, Fareway, and Wal Mart for my shopping needs all within just a couple miles. The apartments are spacious and clean. I had the master bedroom so I had my own bathroom. Even though my boys said their bedrooms were on the small side, they loved the huge bathroom they shared. It had two sinks and was very spacious, perfect for getting ready for school on busy mornings. I found maintenance to be extremely quick and friendly. They didn't do the best job fixing things, sometimes coming back a second time to get it done right, but their response time was good. There is NO shelter in case of bad weather, which was kind of scary. When the wind blows hard the whole building shakes, which terrified one of my boys but the other one thought it was cool. We lived on the third floor and went through several heavy storms. I did not feel safe and usually I am someone who likes a good thunder storm. The biggest reason why I would NOT recommend this apartment to people is because of management. Management is friendly during the application process, but the moment they have your money and you are moved in, they do not smile or take the time to listen to concerns. Rules do not get enforced, such as curfew times for kids around the complex. I can not count the times that I had to slam my window shut in the middle of the night because teenagers and adults had loud parties outside and in the stairwells. Management only said to call the police. Eventually the police started patrolling the parking lots every night. WIthin my first 6 months of living there, there were more than six vehicles that had their tires slashed in the middle of the night, my own tires included. But the very worst thing about this management team is that they are scam artists. Not only were they constantly finding ways to get money out of their residents, but upon moving out of the place, they charged me money instead of returning my deposit. My sons and I spent an entire day cleaning every inch of the apartment, leaving it cleaner than it was when we had first moved in. Not only did they claim the kitchen was not cleaned to their standards but they lied about three bedroom doors. When we had moved into this apartment, the doors all had a tiny hole in the middle, where past residents had drilled a screw into it. They charged ME for all three doors to be replaced! So what does this tell you?? They obviously check for holes and charge people for them, so where did the money go from the previous residents? They obviously didn't fix the doors!!! I was a single mother of three boys. We all counted on that deposit money which is why we worked our butts off to clean the apartment. Instead, management swindled me out of money.

    Review 19 out of 60

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