Ridge Oaks Apartments
#8,713 #1 #18

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Ridge Oaks Apartments

2300 Indian Hills Drive, Sioux City, IA 51104
(13 Reviews)
$860 - $975/mo
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Floor Plans & Pricing

1 Bedroom

Oak

1 Bed, 1 Bath | 696 sq. ft.

$860

3 Available Units

See Floor Plan Details

2 Bedrooms

Evergreen

2 Beds, 1.5 Baths | 1,056 sq. ft.

$975

1 Available Unit

See Floor Plan Details

3 Bedrooms

Woodland

3 Beds, 2 Baths | 1,096 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

C

Review Ratings

Noise

2.5

Grounds

2.0

Safety

3.0

Office Staff

2.5

Maintenance

3.0

Neighborhood

3.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

2

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

12 days

View Community Timeline
View Community Timeline

Ridge Oaks Apartments Reviews

(13)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2018 - 2023

12/21/2023

Great Maintenance!

I don't normally need to inform maintenance about anything but two instances (at the fault of my upstairs neighbors) had their air conditioner leaking through the ceiling. Lee came in and actually fixed the cause of why the air conditioner was leaking and even patched… See More>
    Manager

    1/4/2024

    Ridge Oaks Apartments
    Thank you for taking the time to share your positive experience with our maintenance team, especially with Lee. We are glad to hear that he was able to address and fix the problem with your air conditioner and kitchen sink in a timely manner. We appreciate your kind words and we will be sure to pass them along to Lee and the rest of our maintenance team. If you have any further concerns or questions, please do not hesitate to contact us. Thank you for choosing Ridge Oaks and we look forward to continuing to provide you with excellent service.
    Review Author Icon

    anonymous

    Resident 2022 - 2023

    8/8/2023

    Do not consider this place!!

    I moved in here in 2022. The staff that was here at that time were great. Any issues I brought to their attention was handled; perhaps not in the most timely of fashion, but eventually they got to it. Then 2023 happened. They have had… See More>
      Manager

      8/18/2023

      Ridge Oaks Apartments
      We are sorry to hear about your negative experience at our community. We are committed to providing a happy, clean, and comfortable environment for all our residents, and it is disappointing to hear that we have fallen short of your expectations. We apologize for any inconvenience caused by the recent management staff changes, and we are actively working to address any issues that have arisen as a result. We appreciate your patience as we work to make improvements. Regarding the cleanliness of the hallways and laundry rooms, we have taken steps to increase the frequency of our cleaning and maintenance services. Additionally, we will be implementing new policies to encourage all residents to dispose of their garbage properly. We understand that you may be considering moving to another community, but we would like to assure you that we value your tenancy and would welcome the opportunity to address any concerns you may have. Please do not hesitate to reach out to us directly at residentservices@monarchinvestment.com if you have any further feedback or suggestions for improvement. Thank you for choosing Ridge Oaks as your home. We truly appreciate your residency and hope to earn back your trust and satisfaction.
      Review Author Icon

      anonymous

      Resident 2019 - 2021

      6/26/2022

      Review

      I lived here for 2.5 years. When I first moved in they had a great team. They lost those people and are unable to keep their same staff. This caused me a lot of stress trying to figure who to talk to. There were several… See More>
        Manager

        6/28/2022

        Ridge Oaks Apartments
        Hello, thank you for your feedback! We always aim to deliver an extraordinary experience and we apologize that this has not been the case for you. We take our reviews very seriously. They help us continue to provide excellent service and understand areas where we can improve. We would love to discuss your concerns in more detail, but unfortunately, we do not know who you are. Please feel free to message me privately residentservicesIA@monarchinvestment.com to discuss your experience. Again, thank you for your feedback!
        Review Author Icon

        anonymous

        Resident 2019 - 2021

        7/15/2021

        I’ve only had great experiences here. Residents and staff have always been friendly. I love how they have activities and giveaways and fun little things like that to make you feel apart of a community. Since I have a dog I love the dog park.… See More>
          Review Author Icon

          anonymous

          Resident 2018 - 2020

          5/18/2020

          Do not recommend this complex. I have never lived in an apartment complex that management has no control. There are dogs that continually bark, kids that are noisy, and their parents not care. Noise up and down the halls at ALL hours of the nights.… See More>
            Review Author Icon

            Rebecca_M968

            Resident 2017 - 2020

            5/26/2020

            My children and I lived here for several years. We loved it! Staff are incredibly nice and friendly and neighbors are very sweet. Some updates needed but are being done, little by little. I would recommend living here and will certainly miss our time here.

              Review Author Icon

              anonymous

              Resident 2014 - 2015

              8/27/2015

              I lived there for a year. At first I enjoyed living there, then after I had been there a few months, they sent me an eviction notice because of my unpaid rent. I had always paid my rent on time so I called the office… See More>
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                anonymous

                Resident 2009 - 2012

                11/8/2012

                I liked living there, at first everyone was every nice, however after a while things started to change they start to get rude, and made stupid rules like you couldn't hang anything over your deck, or hang up any colored curtains. Then when we moved… See More>
                  Review Author Icon

                  anonymous

                  Resident 2010 - 2012

                  9/28/2012

                  I lived here for 2 years and while I was there, the staff was friendly however as soon as I went I move out is when the problem came. They tried to screw me and my roommate with our deposit refund. It got to the… See More>
                    Review Author Icon

                    karaokeeddie

                    Resident 2011

                    12/1/2011

                    Enjoyable place to live

                    My wife, son and I moved in to Ridge Oaks about 2 months ago and so far love it. I put in a maintenance request via the internet which was responded to the next day with a follow up call to see how things… See More>
                      Review Author Icon

                      Lovemyapartment56

                      Resident 2009 - 2010

                      6/4/2010

                      Love My Apartment

                      I love my apartment and don't plan on moving anytime soon. The staff are very friendly and eager to help if I have any questions. I very seldom hear my neighbors. I feel very safe here and that is one of… See More>
                        Review Author Icon

                        anonymous

                        Resident 2005 - 2010

                        6/2/2010

                        what Happen

                        I have lived in Ridge oaks for over 5 years when we firsted moved in the place was great, awesome mangment with a great staff and you couldnt have asked for better people to call your neighbors. But since this place has been bought… See More>
                          Review Author Icon

                          anonymous

                          Resident 2007 - 2008

                          2/25/2008

                          SAFTEY ISSUES

                          When we moved into this apartment complex it was really really nice! the grounds were nice the people were nice and the apartment owners were nice. I have lived here for about a year now and it has slowly but surely gone down hill. Just… See More>

                            Features & Amenities

                            Parking
                            • Covered Parking
                            • Garage
                            • Off Street Parking Available
                            Pets
                            • Dogs Allowed
                              Fee: $300. Rent: $35. Restrictions: Breed Restrictions apply, please contact us for more details.. Pet Limit: 2. Comments: There is a non-refundable pet fee of $300 per pet at move-in, plus a monthly pet fee of $35 per dog or cat.
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                              More Info
                            • Cats Allowed
                              Fee: $300. Rent: $35. Restrictions: Breed Restrictions apply, please contact us for more details.. Pet Limit: 2. Comments: There is a non-refundable pet fee of $300 per pet at move-in, plus a monthly pet fee of $35 per dog or cat.
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                              More Info
                            Other
                            • 24-Hour Emergency Maintenance
                            • Air Conditioner
                            • BBQ and Picnic Area
                            • Basketball Court
                            • DishWasher
                            • Dog Park
                            • Elevator
                            • Fitness Center
                            • Flexible Monthly Rent Payments with Flex Rent
                            • Full Size Kitchen Appliances
                            • High Ceilings
                            • Large Closets
                            • On-Site Management
                            • Online Payments Accepted
                            • Onsite Bus Route
                            • Outdoor Green Space
                            • Pool
                            • Private Balcony or Walk-out Patio Available
                            • Tennis Court
                            • Window Coverings
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                            Leasing

                            Ridge Oaks Apartments is a pet-friendly apartment community featuring 1, 2 and 3 bedroom apartment homes with spacious floor plans, high ceilings, and extra-large closets. Ridge Oaks is conveniently located on the north side of Sioux City, close to numerous options for dining, shopping and entertainment.
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                            Office Hours

                            • Sunday: Closed
                            • Monday - Friday: 08:00 AM - 05:00 PM
                            • Saturday: Closed
                            This community is managed by

                            Monarch Investment & Management Group

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                            Communities
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                            Questions & Answers (0)

                            Frequently Asked

                            Based on 13 number of votes by renters, Ridge Oaks Apartments is currently rated 2.9 out of 5 stars.
                            Ridge Oaks Apartments is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                            Ridge Oaks Apartments is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                            Ridge Oaks Apartments is rated 2.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                            Ridge Oaks Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                            Ridge Oaks Apartments is rated 3.5/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                            Ridge Oaks Apartments is rated 2.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                            Managers have responded to 100% of their community reviews in the past year.
                            Managers have replied within 12 days to their community reviews in the past year.
                            Monarch Investment & Management Group
                            Dogs Allowed
                            Fee: $300
                            Rent: $35
                            Restrictions: Breed Restrictions apply, please contact us for more details.
                            Pet Limit: 2
                            Comments: There is a non-refundable pet fee of $300 per pet at move-in, plus a monthly pet fee of $35 per dog or cat.
                            Cats Allowed
                            Fee: $300
                            Rent: $35
                            Restrictions: Breed Restrictions apply, please contact us for more details.
                            Pet Limit: 2
                            Comments: There is a non-refundable pet fee of $300 per pet at move-in, plus a monthly pet fee of $35 per dog or cat.
                            1 Bed, 1 Bath
                            2 Beds, 1.5 Baths
                            3 Beds, 2 Baths

                            Contact Property

                            Ridge Oaks Apartments

                            April 2024

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                            Ridge Oaks Apartments is a 696 - 1,096 sq. ft. apartment in Sioux City in zip code 51104. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $860 - $975. Nearby cities include South Sioux City, Dakota Dunes, North Sioux City, and Sergeant Bluff.

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