What is the pet policy at SaddleBrook?

Cats Allowed Fee: $250 Rent: $25 Restrictions: 2 Pets Maximum Pet Limit: 2 Dogs Allowed Fee: $250 Rent: $25 Restrictions: Some breed restrictions apply, 2 Pets Maximum Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for SaddleBrook, Urbandale, IA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	N/A
Safety	N/A
Office Staff	N/A
Maintenance	N/A
Neighborhood	N/A
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	N/A

Manager's Review Engagement

Percentage of reviews responded to	N/A

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (81 Reviews)

No reviews match your search.

Thomas_K904 • tenant • 2019

04/04/2019

I am in the middle of relocating back to the US after living overseas most of my adult life. The staff has been excellent to work with and most helpful responding to my questions. The complex is very clean, quiet and well maintained. All of the … See More

Useful 0

Thanks for voting!

Report

SaddleBrook Manager

04/09/2019

Hello Tom, Thank you so much for this great review. We are thrilled to hear that you are so happy with the service you have received at SaddleBrook Apartments in Urbandale. We are very proud of our community and our incredible team and look forward to seeing you once you are back.

Resident • 2019

11/11/2019

I've been here 7 months and we've had at least 3 different Managers. 1. The day I moved in, I showed up to get the keys, they had NO IDEA I was moving in. 2. The cleaning crew showed up to do the final clean AS… See More

Useful 0

Thanks for voting!

Report

SaddleBrook Manager

11/14/2019

Hello, we are disappointed to see this review because it does not demonstrate our commitment to service. Our records indicate that our team came to install the tiles a couple of times, but you needed to reschedule. We believe our team has been in touch with you and you are happy with the tile work in your apartment now. We regret the inconvenience you faced earlier on, but please know that your satisfaction is important to us and we will work toward turning this experience around. We have also shared your comments with our regional manager and will address some of the other issues you've mentioned. We'd like to investigate the referral credit, so please call our resident relations team at 402-391-7900 with reference code SBK111119 and they will be glad to assist you. We look forward to improving your experience.

Thomas_K904 • Resident • 2019

04/04/2019

Useful 0

Thanks for voting!

Report

SaddleBrook Manager

04/09/2019

Haris_H • Resident • 2018

04/05/2018

I have lived here for one year. It has been good for the most part. Stephanie from the leasing office was always helpful and extremely nice. I wish I could say the same about the rest of them. The last month or two have been awful.… See More

Useful 0

Thanks for voting!

Report

Resident • 2016 - 2017

11/07/2017

I just recently moved from this hell whole. If you are black or African American don't waste your time moving here. They accuse you of everything without asking. If you stay in building 10 you are in for a ride awakening especially at the end. The… See More

Useful 0

Thanks for voting!

Report

Resident • 2016 - 2017

09/11/2017

I wouldn't recommend a homeless man to stay here. There's been nothing but issues and it's not the apartment it's the people that stay around me, leasing office and the corporate office. I've had over 15 false complaints against me and the police called on me… See More

Useful 1

Thanks for voting!

Report

A Tilton • Resident • 2015 - 2017

06/13/2017

I love living here at Saddlebrook. My apartment is amazing. Scott and Alex (maint. Crew) are exceptional. The leasing office always takes care of our needs. The pool area is looking quite good this year with the addition of the new lounge chairs. Jessica with corporate… See More

Useful 0

Thanks for voting!

Report

bribri79 • Prospective Resident • Visited 2016

03/11/2017

I have never been so offended like this a day in my life. I really feel as if I have been racially profiled staying here. I just moved here 3 months ago and have at 3 complaints on me for stuff I have nothing to do… See More

Useful 0

Thanks for voting!

Report

grace2grace • Resident • 2016 - 2017

02/14/2017

All the men and especially the ladies our extremely helpful all the time very courteous and polite and' finally very professional.

Useful 0

Thanks for voting!

Report

SaddleBrook Manager

06/09/2017

Hello, Thank you for the five-star review! We are happy to hear that your experience here at SaddleBrook has been so positive. It is our top priority to ensure superior service for our residents. We truly appreciate your residency and we hope you continue to live with us for years to come.

Resident • 2015 - 2017

02/03/2017

I've lived at the Saddlebrook apartments for a year and a half. I've been very pleased with my decision to choose this community as it offers a coziness not found anywhere else - in addition to a great neighborhood! Too many places are focused on granite… See More

Useful 0

Thanks for voting!

Report

Chance.T • Resident • 2015 - 2017

01/16/2017

I have lived at this community for close to two years now and have had a really great experience. I've had a few issues here and there (as you might expect) but maintenance has always been good about getting to the issue and fixing it quickly.… See More

Useful 0

Thanks for voting!

Report

SaddleBrook Manager

06/09/2017

Hi Chance, Thank you for the five-star review! We are very happy to hear that your two years here at SaddleBrook have been so great! It is our top priority to provide the best possible care and service to our residents. We are glad that you enjoy the high-end finishes of your apartment home and that you take full advantage of the unbeatable location. We truly appreciate your recommendation and residency with us and we hope that you continue to stay for years to come.

Resident • 2014 - 2016

12/19/2016

They overcharge you any chance they get. Very difficult to get any issues resolved. Apartments are nice and convenient location. Saddlebrook has had over 3 different maintenance crews in the last few years. You have to give 2 months notice to end lease. I can't wait… See More

Useful 0

Thanks for voting!

Report

[email protected] • Resident • 2016

11/21/2016

We love these apartments! The location is perfect. Parks, trails, grocery and restaurants all with a ten min walk! The people here are friendly and the front office girls are nice. Maintenance goes back and forth. Most of the time you get someone right on the… See More

Useful 0

Thanks for voting!

Report

jibarra7 • Resident • 2015 - 2016

01/29/2016

Terrible customer service, irresponsible management and completely overpriced. We moved two and half months ago and CANNOT wait for the lease to be up. Two weeks into the lease, we discovered a hole in the roof that worsened with the rain. It was obvious that the… See More

Useful 0

Thanks for voting!

Report

Resident • 2014 - 2015

07/12/2015

Absolute worst apartment I've ever lived in. Don't be fooled like I was. They look nice from a distance but if you look close enough you'll realize how poorly constructed they actually are. Which is fine and easy to get over because I don't own this… See More

Useful 0

Thanks for voting!

Report

Resident • 2015

04/01/2015

This place is really nice and everyone is very friendly. It doesn't look like they are 15 years old. They answered my maintenance requests within a week. I really feel safe here and it is fairly quiet. The only thing I would say is that if… See More

Useful 0

Thanks for voting!

Report

Resident • 2014 - 2015

03/08/2015

SaddleBrook is a great apartment. They have fun events such as pool parties, christmas party, gift wrapping party, and monthly breakfast. The staff is friendly. The maintenance is very good. The apartment is very nice. Everyone that comes over says how nice it is. This is… See More

Useful 0

Thanks for voting!

Report

Resident • 2013 - 2015

02/05/2015

I have been living at Saddlebook for 2 years now and will continue to live here as there is excellent Maintenance , Manager, and Leasing staff . They all go up and beyond helping in time of need. I have enjoyed every moment that I have… See More

Useful 0

Thanks for voting!

Report

Resident • 2014 - 2015

01/07/2015

Have lived here for a little over a year now and have enjoyed it a lot more than other complexes we have lived in. Staff has been exceedingly helpful in some stressful situations and always come to fix what we need done without much hassle. Overall… See More

Useful 0

Thanks for voting!

Report

Resident • 2013 - 2014

07/25/2014

If I would have known what we were getting into a year ago, I would have never moved into this place. I was excited at first because the layout and fixtures looked nice. However, those "nice" fixtures are cheap plastic. They advertise these apartments as luxury,… See More

Useful 0

Thanks for voting!

Report

Resident • 2011 - 2014

07/08/2014

Terrible. Don't live here. This is the second summer in a row that these apartments have been without a grounds keeper, so if the grounds look nice it is only because tenants pick up. Christmas lights on the leasing office were taken down in July after… See More

Useful 0

Thanks for voting!

Report

Resident • 2013 - 2014

06/20/2014

Don't live here. It's expensive and all they want is your money. Sure the apartments themselves are kind of nice, but all the people that work there ruin it. They have maintaince people that come in all the time without notice, and never let you know… See More

Useful 0

Thanks for voting!

Report

Resident • 2013 - 2014

03/28/2014

There are many things wrong with my apartment at Saddlebrook. First, everything is insulated poorly. If it is windy or cold outside your furnace will run constantly and you will be paying very high heating bills. Also, if your neighbor next to your or the floor… See More

Useful 0

Thanks for voting!

Report

brendamc11 • Resident • 2007 - 2014

03/17/2014

A really good place to live. Have enjoyed my time here. Everyone nice and helpful, and have had no complaints. See More

Useful 0

Thanks for voting!

Report

dogrenter2000 • Resident • 2014

03/16/2014

I have just moved into the complex and have really enjoyed it. I am always afraid when moving into a new place as you never really know until you move in what things might be wrong. So far I have gotten what I expected. The staff… See More

Useful 0

Thanks for voting!

Report

Pickrels08 • Resident • 2014

03/16/2014

Location is awesome, love the wood burning fireplace, management has been very helpful and nice, love the storage and closet space, bathrooms are big, and gym stays clean!

Useful 0

Thanks for voting!

Report

•

Updated Review

Useful

Thanks for voting!

Report

Manager

Features & Amenities

Laundry

Washer/Dryer

Parking

Garage

General

24-Hour Emergency Maintenance
24-Hour Fitness Center
9' Ceilings
Abundant Closet and Storage Space
Additional Storage
Alarm
Ample Space Dressing Closet
Balcony or Patio
Bay Window
Built-In Wet Bar
Built-in Bookcases
Clubhouse
Courtyard
Crown Molding
French Doors
Frost Free Refrigerators with Ice Makers
Furnished Available
Gated Access
Microwave
Pet-Friendly Community
Pool
Roman Tubs
Scenic Patio Views
Sundeck
Valet Recycling and Trash Service
Vaulted Ceilings
Woodburning Fireplace

Pets

Cats Allowed
Fee: $250
Rent: $25
Restrictions: 2 Pets Maximum
Pet Limit: 2
Dogs Allowed
Fee: $250
Rent: $25
Restrictions: Some breed restrictions apply, 2 Pets Maximum
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$870 - $1,315
SQ. FT.
620
Available
Avail.
2 Units
Model
A

View Floor Plan

Price
Price
$900 - $1,370
SQ. FT.
716
Available
Avail.
2 Units
Model
B

View Floor Plan

Price
Price
$920 - $1,425
SQ. FT.
722
Available
Avail.
N/A
Model
B1

View Floor Plan

Price
Price
$1,020 - $1,475
SQ. FT.
832
Available
Avail.
2 Units
Model
C

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,205 - $1,630
SQ. FT.
1,244
Available
Avail.
N/A
Model
H

View Floor Plan

Price
Price
$1,205 - $1,800
SQ. FT.
1,035
Available
Avail.
1 Units
Model
E

View Floor Plan

Price
Price
$1,265 - $2,045
SQ. FT.
1,184
Available
Avail.
2 Units
Model
D (att gar)

View Floor Plan

Price
Price
$1,270 - $1,805
SQ. FT.
1,436
Available
Avail.
N/A
Model
L (att gar)

View Floor Plan

Price
Price
$1,355 - $2,015
SQ. FT.
1,477
Available
Avail.
N/A
Model
G (att gar)

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

SaddleBrook Apartments, in Urbandale, an established upstanding suburb of Des Moines, Iowa, offers it all.Right next to Urbandale City Hall, and Des Moines' newest library, your Saddlebrook apartment home is only a short walk to everyday conveniences like supermarkets, restaurants, movie theaters, and fine shopping. Interstate 35, I-80 and University Road are only blocks away. Experience rental living at a whole new level with nine-foot ceilings, two-tone paint, crown molding, washers/dryers, and spacious apartment floorplans. At SaddleBrook Apartments, you really can have it ALL - and best of all, the rents are well within your reach.