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SaddleBrook

8301 Colby Parkway

Urbandale, IA 50322

 
 
 
 
 
 

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Former Resident · 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/05/2018
I have lived here for one year. It has been good for the most part. Stephanie from the leasing office was always helpful and extremely nice. I wish I could say the same about the rest of them. The last month or two have been awful. The heater broke and I didn’t have hot water for about 2 weeks. Imagine having to shower in cold water in February when it’s 20 degrees outside. They were horrible in fixing it. At the end they tried to make me pay late fees because I wasn’t able to make the last payment online? The Larry from coorporate was extremely rude. Her name is Dezera Brown. The apartments are not worth the price. You can find something a lot better for their rates.
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