What are noise levels like at Timberland Springs?

The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Timberland Springs?

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Timberland Springs?

The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 10 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 3 Beds, 1 Bath

Ratings & Prices for Timberland Springs, Urbandale, IA

Renter Ratings

Noise	N/A
Grounds	5
Safety	4
Office Staff	5
Maintenance	5
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	10 days

Ratings & Reviews (25 Reviews)

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Resident • 2015 - 2020

07/02/2020

I am going on 5 years at Timberland Springs and have seen lots of good stuff and not so good stuff. You will have this at any apartment complex you live at. I wish I could chose my neighbors but unfortunately we can't either. I will… See More

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Timberland Springs Manager

07/12/2020

Hi there, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. We hope you have a great day!

Resident • 2004 - 2020

02/03/2020

I have lived here form March of 2004. I have no issues and everything is good! Ed the maintenance guy is always helping and responds to my work order requests in a timely manner. The office staff Cody and Ryan are extremely helpful with my needs.… See More

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Timberland Springs Manager

02/03/2020

Thank you for your kind review; we are happy to pass along your comments to the team here at Timberland Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Cindy330 • Resident • 2019 - 2020

01/15/2020

Pros: Our maintenance man is extremely helpful and does such a good job. I know if I have any questions I can ask him about it and get great feedback! He makes this property run amazingly! I don't think I could up talk him as much… See More

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Kayla_D194 • Resident • 2019

11/27/2019

Not sure how this mold problem is gonna be fixed. 3816 #18. Looks like a poor patch job done before we moved in as the paint never dried. Leaks water all day. Not sure how this mold problem is gonna be fixed. 3816 #18. Looks like… See More

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Timberland Springs Manager

11/28/2019

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (515) 444-2385. We look forward to hearing from you.

Resident • 2019

09/27/2019

DO NOT EVEN APPLY TO THIS PLACE. We inquired about an apartment here and we were shown a unit that had just become available. Pictures online show nice white cabinets, updated counters/sinks and bathroom fixtures. The place we were shown was not only disgusting but it… See More

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Timberland Springs Manager

10/02/2019

We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (515) 444-2385. We look forward to hearing from you.

paulperez • Resident • 2018 - 2019

03/22/2019

The community manager is always understanding and she responds to emails fairly quickly. The maintenance team does such a great job with maintenance work that needs done around my apartment. Overall satisfied with everything.

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Timberland Springs Manager

03/28/2019

Hi, your satisfaction is our top priority. We truly appreciate your positive feedback and we hope you have a great day!

Former Resident • 2015 - 2018

11/16/2018

This place is TERRIBLE. Run away and do not throw your money away on these mold infested apartments. I had black mold in my apartment. Manager would NEVER address the issue, even though I had a newborn baby. The hallways smell moldy and reek of weed.… See More

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Timberland Springs Manager

11/21/2018

Thank you for your feedback. We are deeply disappointed to hear that your concerns have not been addressed. Please reach out to us at (515) 278-2675 so we may assist you in moving forward towards a resolution.

honestlyus • Resident • 2014 - 2016

09/16/2016

We have lived here for over two years. We've been through one management/maintenance chance and needless to say the new staff wasn't an improvement. This WAS a nice place to live. I cannot tell you when that defining moment happened when it all went down hill,… See More

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joe 89 • Resident • 2013 - 2016

01/26/2016

I have lived here since 2013. To start things off, the security of this place is a joke. people walk in and out as they want and the security codes on one building hasn't worked since i moved in back in 2013. I have tried multiple… See More

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MonkSusie • Resident • 2013 - 2015

03/30/2015

Great place to live!

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Resident • 2012 - 2014

09/02/2014

I've lived here for over 2 years. The management staff is very friendly and it's been very peaceful.

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yrba77 • Resident • 2014

07/22/2014

I lived at Timberland Springs apartments for 4 short months while I was relocating to Des Moines for a new job. My first good marks for this place came before I ever set foot on the property. First, they were the only complex that would entertain… See More

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Chizilla312 • Resident • 2013 - 2014

03/05/2014

I moved there last year an never had a Complaint great place to live would move back when I come back to Des Moines

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kristine.h • Resident • 2013 - 2014

01/30/2014

I read the reviews on here and a few of them were not very good but they were from years ago. I can say that my expierence here has been great! The manager knows me by name and makes sure to address my specific questions. The… See More

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Resident • 2011

12/04/2011

I read these reviews and did not take all of the warning stated. Now I am in a crapy apt with poor service and has never being happy since. Every thing so far has been not a good experience............. if U read these review please take… See More

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Resident • 2010 - 2011

10/03/2011

I moved into the Timberland Springs apartments because it was the only one I looked at that was available the next day. I needed a place fast and now I know why I had no wait. I have been here almost a year and asked to… See More

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Resident • 2011

04/02/2011

We have lived here for a few months, and we couldn't have picked a better apartment. It has lots of windows, new carpet,and tile. We were even able to have a painter paint an accent wall for us for FREE. This is a good location, and… See More

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Resident • 2009 - 2010

12/15/2010

We moved her back in 2009, and love it. When we first moved here, we had a little difficulty getting things fixed but shortly after I'd day about 2-3 weeks, we got new management and maintenance. Now everything is done in a timely & professional manner.… See More

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Resident • 2008 - 2010

09/27/2010

I live at Timberland Springs and don't plan on renewing for another year. Since living here my apartment has gotten broken into. My fire alarms dont work and was told by the manager to leave them off, they never came to fix it and have been… See More

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malibu10 • Resident • 2009 - 2010

09/27/2010

I lived here for 1 year and i couldn't ask for a nice, friendly place to live, my stay here was very enjoyable, Bryan the property mananger and Chris from Maintenance were on top of things, when i requested a work order It was completed quickly… See More

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Resident • 2009

12/14/2009

This is crazy!! these apts'are all moldy!!!If you have breathing probs,do NOT move here.Every building,every floor has some mold.We reported a maintenance issue over 7 weeks ago,was told it would be one week for replacement.Lo and behold NOTTA................we will not be renewing a lease here.Cannot wait… See More

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apartmentdweller09 • Resident • 2009

12/14/2009

This complex is old and tired. The building is fallng apart, the security doors do not close. The units are small and beat up and the appliances are low end and old. Apparently management thinks that the cheap paint covers up all the sins. The hallways… See More

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experiencedrenter15 • Resident • 2009

08/11/2009

I have lived here for 10 months, and i will not be renewing my lease. Management sucks. Over the time period that i have lived here, we have had 3 different managers, each one knowing less then the previous. They are impossible to reach. Whenever calling… See More

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deserthearts1 • Resident • 2007 - 2009

06/19/2009

Since we got a new manager, Nicole, I must say that this apartment complex has changed 100%! She does an excellent job and has painted and cleaned up the area. I would recommend this complex to anyone! We hate to move, but it is a necessity.… See More

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Resident • 2006 - 2007

08/23/2007

I currently live at Timberland Springs and I have for quite a while now. I love the dog park across the street where we can run our 2 dogs. The staff are pretty friendly and do everything by the book. The only thing that I dont… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site

Private Parking Area

General

ADA Accessible

Air Conditioning

BBQ and Picnic Area

Basketball Court

Cable or Satellite Ready

Ceiling Fan

Controlled Access

DishWasher

Disposal

High-Speed Internet

Microwave

On-Site Maintenance

On-Site Management

Pet-Friendly Community

Playground

Resident Social Activities

Walk In Closets

Pets

Dogs Allowed
Deposit: $150
Fee: $150
Rent: $20
Restrictions: Maximum of 2 pets per apartment. Some Breed Restrictions Apply. Renters Insurance Required For Most Pets.
Pet Limit: 2

Cats Allowed
Deposit: $150
Fee: $150
Rent: $20
Restrictions: Maximum of 2 pets per apartment. Some Breed Restrictions Apply. Renters Insurance Required For Most Pets.
Pet Limit: 2

Leasing:

Pet-friendly one, two and three bedroom apartments conveniently located near Merle Hay Mall, Jordan Creek Town Center, and Valley West Malls with easy access to I-35. Amenities include laundry centers on every floor, walk-in closets, fully equipped kitchens, onsite parking, grilling area and basketball court! We offer flexible lease terms, including short term as well as corporate housing. Minutes from Ankeny Centennial High School, DMACC Ankeny Campus, Hy-Vee and Ankeny Family YMCA!

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