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Bennett Grand Woods Apartments


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anonymous

Resident 2014 - 2015

8/4/2015

Overall, my experience with these apartments was not that bad. However, it wasn't that good either. The good: Nice, convenient location, very near trails, highways, and Raccoon River. HyVee is walking distance. Quiet neighborhood on a dead end street. I liked the floor plan, especially the large bathroom with washer and dryer. Apartment was reasonably clean upon rental (not spotless). Dishwasher wasn't working and was replaced with a brand new one. The bad: A lot of noise from the apartment above us, and since we are near the stairwell, tons of noise there too. Frequent drunks being loud outside and in the hallway, especially on weekends. Had to have a lot of things fixed upon move in, although the handyman is very nice and competent. Lots of extra fees beyond the rent - they charge a pest fee, trash, water, etc, making the rent about a hundred dollars higher than the listed price, not including electric. Extra fees for fitness center access and garages. Not enough parking space. No recycling. Some staff very rude. The ugly: Management refused to do anything about noisy neighbors, even when the noise was extreme (pounding, screaming, fighting, etc), saying it was the police's job. Police said it was management's duty to deal with. Management said they would kick out abusive neighbors (who threatened us for reporting them) but renewed their lease instead. After we moved out, management tried to charge us hundreds of dollars for 'standard cleaning and painting fees' which are prohibited by Iowa law. We didn't get our deposit back for four months and only after much hassle.

    Review 1 out of 33

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