Renter Ratings

Noise	N/A
Grounds	4.2
Safety	4.2
Office Staff	4.4
Maintenance	4.6
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.4/5
SatisFacts™ Maintenance	4/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	10

Manager's Review Engagement

Percentage of reviews responded to	80%

Manager's Review Reply Time

Average time to respond to reviews	74.9 days

Ratings & Reviews (75 Reviews)

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Boulder Ridge Apartments Manager

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Verified Resident 732770 • 2019 - 2020 Recommended

Updated 01/01/2020

Reviewed 01/01/2020

Very nice well kept complex. Teresa in the office is a peach. Very personable. Any issues Teresa has always went above and beyond to help and work out any resolutions applicable. Never encounter a nicer person in a staff position. See More

Boulder Ridge Apartments Manager10/10/2020

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback. We look forward to many more years having you as a member of our community!

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Verified Resident 732453 • 2019 Not Recommended

Updated 12/30/2019

Reviewed 12/30/2019

So far so good!, at the beginning was not the best, the day that I move into the Apartment manager forgot about the time and the day I was moving in that I had to wait about 4 hours to move in, then they never got… See More

Boulder Ridge Apartments Manager10/10/2020

Thank you for sharing your experience at Boulder Ridge. We take all feedback seriously and use it as a chance to learn how to better serve you. Additionally, we apologize if the experiences you had with us were not to your satisfaction and assure you that it is not the level of service we strive to provide.

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Verified Resident 728915 • 2019 Recommended

Updated 12/17/2019

Reviewed 12/17/2019

Our experience is wonderful at this community and were proud to be able to live at such a friendly place which is a great place to raise your family. Bonus is that it is so close to all sorts of shopping possibilities and even a small… See More

Boulder Ridge Apartments Manager19/19/2019

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback. We look forward to many more years having you as a member of our community!

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Verified Resident 726968 • 2019 Recommended

Updated 12/11/2019

Reviewed 12/11/2019

so far so good. I like it so far no issue. I haven't meet everyone around the neighbor hood. I haven't check out the mail room or other secure option to receive mail but still in progress on that part with property assistant represetative

Boulder Ridge Apartments Manager19/19/2019

Hi, Wow - thank you for your review! You are truly valued and we thank you for sharing your experience with Boulder Ridge.

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Verified Resident 721813 • 2019 Recommended

Updated 11/28/2019

Reviewed 11/28/2019

Aside from a couple of hiccups with the place, I've enjoyed this apartment community. It's only been a few days, but it's relatively quiet. I haven't interacted on a strongly personal level, but on a superficial level, people seem friendly and kind.

Boulder Ridge Apartments Manager04/04/2019

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback. We look forward to many more years having you as a member of our community!

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Verified Resident 710366 • 2019 Recommended

Updated 10/25/2019

Reviewed 10/25/2019

I love living at boulder ridge! It's in a great neighborhood and close to the stores I love. The community is quiet and the apartments are comfortable. The office staff is very easy to work with and made move in a nice experience

Boulder Ridge Apartments Manager30/30/2019

Thank you for your awesome review! We love our residents!

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Verified Resident 709733 • 2019 Recommended

Updated 10/23/2019

Reviewed 10/23/2019

Excellent staff and very helpful. I was trying to get into a place because my job relocated me. The staff worked with me until i was able to get my keys and move in. I would recommend this property to anyone who os looking for a… See More

Boulder Ridge Apartments Manager30/30/2019

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback. We look forward to many more years having you as a member of our community!

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Verified Resident 704031 • 2019 Recommended

Updated 10/07/2019

Reviewed 10/07/2019

Great community. Nice environment, rooms are big enough for a family of 3. Nice buildings. Need more parking space. Sometimes parking lot get flooded when it rains. The apartment is value for money and I hope to stay for a long time. Planning to refer some… See More

Boulder Ridge Apartments Manager07/07/2019

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback. We look forward to many more years having you as a member of our community!

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Verified Resident 669257 • 2019 Recommended

Updated 07/24/2019

Reviewed 07/24/2019

Has been fine so far. Moved in two weeks ago and haven't had any issues yet. I enjoy my shorter drive to work. Easy to get anywhere in Des Moines as the apartment building is positioned right next to interstate 235.

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Verified Resident 651056 • 2019 Recommended

Updated 06/10/2019

Reviewed 06/10/2019

The property manager Heather, has been wonderful to work with. All maintenance has been done quickly and effectively. I enjoy the community and i love my apartment. I could not be happier with my choice of residence!

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Verified Resident 645193 • 2019 Recommended

Updated 05/27/2019

Reviewed 05/27/2019

So far so good. I just moved in and the process was speedy and convenient. Staff was more than helpful during the application process to ensure I got a good rate and I was satisfied with the unit I was renting.

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Verified Resident 634752 • 2019 Recommended

Updated 05/02/2019

Reviewed 05/02/2019

Awesome this place is really unbelievable so it's nice and quiet and me and my wife are very comfortable here. We are enjoying every moment here. Nice neighbor hood. Thank you so much for this opportunity.

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Resident • 2018 - 2019 Not Recommended

Updated 03/30/2019

Reviewed 03/30/2019

Awesome place if you like SCAMS, random "service" fees, uninformed employees that make frequent FINANCIAL errors, maintenance not taking care of issues- even prior to moving in (should have been a red flag from the start.) When we first toured, we thought everything was great. Until… See More

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Verified Resident 589252 • 2018 - 2019 Recommended

Updated 01/02/2019

Reviewed 01/02/2019

I can't give an extensive review after a month, but the leasing agent was very friendly and did a great job communicating with us. The apartment was very clean when we moved in, and so far management has taken care of the few concerns we've had… See More

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Verified Resident 582904 • 2017 - 2018 Recommended

Updated 12/12/2018

Reviewed 12/12/2018

Great staff! Off to a great start. Pets or loved here! The staff has been on time. Every one is friendly. The parking is a little tough but that's every where. The property is in great shape and the apartment are clean of dust!!!!

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Verified Resident 578962 • 2013 - 2018 Recommended

Updated 12/04/2018

Reviewed 12/04/2018

Quiet pet friendly grounds maintained and updated. Close to downtown and shopping areas close to entertainment and dinning affordable. Close to schools and higher education facilities. Close to neighboring communities See More

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Verified Resident 571220 • 2016 - 2018 Not Recommended

Updated 11/14/2018

Reviewed 11/14/2018

Furnace broke, called maintenance guy to come out and see what was broken. Maintenance was polite and quick, identified that wire harness melted in the previous winter and would need to be replaced. Left a space heater, and a promise that the office would get back… See More

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Verified Resident 280619 • 2016 - 2018 Not Recommended

Updated 11/12/2018

Reviewed 11/02/2016

1 time I forgot to pay my rent and I never missed from past 2yrs.. missed by just 1day but was charged $100.. how muchever I requested to waive off but still they didn't do.. and I have not missed payment noteven once except for this… See More

Boulder Ridge Apartments Manager09/09/2016

Thank you for taking the time to review our property. We appreciate your kind words and your feedback. We take all feedback seriously and use it as a chance to learn how to better serve you. We would love to discuss any issues you are experiencing in greater detail and encourage you to contact the office or our Resident Services hotline at [email protected]

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Verified Resident 537204 • 2018 Recommended

Updated 09/04/2018

Reviewed 09/04/2018

We recently moved into the Boulder Ridge and so far have so complaints! Management staff is friendly and on top of fixing any issues we may be having. Sometimes you can hears neighbors dogs but nothing more than you would expect living in apartments. For the… See More

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Verified Resident 520471 • 2018 Recommended

Updated 07/30/2018

Reviewed 07/30/2018

Everything besides the maintenance have been awesome. I emailed the first day asking to fix a few things and they still have not been fixed. Then I was gone for a weekend and when I came back my water was completely shut off and so I… See More

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Verified Resident 518939 • 2018 Not Recommended

Updated 07/26/2018

Reviewed 07/26/2018

It absolutely sux to live here. I have had problems from the beginning and on top of that the lawn service now leaves their grass all over my patio. I should not have to clean up after them. They never used to. My apartment smells and… See More

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Verified Resident 507834 • 2018 Recommended

Updated 07/02/2018

Reviewed 07/02/2018

Great community, people are very nice as well as the staff. I lost my cat and the neighbors and the staff helped me find him. The apartment was not as clean as I expected with minor damages on the doors and appliances!!

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Verified Resident 505061 • 2012 - 2018 Recommended

Updated 06/25/2018

Reviewed 06/25/2018

Depending on the building, this can be a quiet rental community. Unfortunately, if there is a loud tenant, you can hear everything thru the walls. You can hear when they run up the stairs, you can hear when someone revs their car or even talks loud… See More

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Verified Resident 427117 • 2016 - 2018 Recommended

Updated 06/25/2018

Reviewed 12/04/2017

Boulder Ridge is a great community. Quiet. Large apartments. Mantainence takes care of problems, which have been few. New leasing agent is very helpful. Shopping and restaurants close by. I would suggest anyone looking for apartment to come here. BH Management does a great job with… See More

Boulder Ridge Apartments Manager11/11/2017

Thank You for taking the time to review us with your kind words. We really appreciate it. We are so happy that you made Boulder Ridge your Home. Please let us know if there is anything we can do for you in the future. Thank You Again and Welcome Home.

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Verified Resident 500750 • 2017 - 2018 Not Recommended

Updated 06/15/2018

Reviewed 06/15/2018

I love the community! There is a gym, a pool, free printing, and a small dog park. Maintence isn't the quickest to respond though. I've been having the same air conditioner issue for over a month. It's been "fixed" a few times, but my electric bill… See More

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Features & Amenities

Laundry

Laundry On-Site

Washer and Dryer Included

Washer/Dryer Connections

Parking

Garage

General

24-Hour Management Availability

Bark Park with Agility Equipment

Black Appliances

Breakfast Bar and Eat-In Kitchens

Bright Open Floor Plan

Built-in Microwaves

Business Center

Central Heat and Air

Central West DSM Location

Clubhouse

Faux Granite Countertops

Fitness Center

Green Space

Hardwood Flooring

Monthly Resident Events

On-Site Maintenance

On-Site Management

Outdoor Picnic and Grilling Area

Oversized Closets

Package Receiving Service

Pet Friendly with Restrictions

Pool

Private Balcony/Patio

Short Term Lease Available

Smart Home Thermostats with Keyless Locks Available

Well Equipped Kitchen

Woodburning Fireplace

Pets

Cats Allowed

Dogs Allowed

Leasing:

You new apartment home at Boulder Ridge features an open floor plan with the Living Room being extremely spacious and transitions into a large Dining Room. The Kitchen features updated appliances along with ample storage and plenty of space for cooking and entertaining. The generous sized Bedrooms have connecting full Bathrooms with large closet space. In this updated apartment home, you'll have W/D connections, a wood burning fireplace and central air for your comfort. Along with your Apartment Home comes a 24/7 Business/Fitness Center along with relaxing by the outdoor Pool. If you like having the best without paying a lot for it, come in today and take advantage of this great home!***At this time, we are not conducting in-person tours. Please call or email if you wish to request a virtual tour.***