Poor management and maintenance. call the corporate office and get the run around.
ice all over parking lot... Dawn the manager,how long she been there...I heard 18 years, more like eight months with her skills.
when you call down to the office any easy thing, you get...let me call my boss first.
thought this place was luxary, far from it...expect drain backups and ruining your belongings.
this is no longer a luxury building, it may have been its day, not any more.