I've lived here for 7 months or so and it has been my worst experience renting so far. I am at Colonial Village in WDM. I've attached an email thread with a regional manager with the company that shows exactly how little they actually care about your living conditions. I've spent so much time trying to have issues solved. You can get MUCH better rentals for much less money. Here is the email thread with the regional manager that was "helping" me in West Des Moines:
Manager
10/22/2017
Colonial Village Apartments
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are always looking for ways to improve, and would appreciate your input. If you would be willing, we would like to have you contact our corporate office at communications@elevateliving.com to discuss ways we can better serve you in the future.